Coral Springs Nissan - Service Center

First Time Service Customer This was my first time at this service department. I made an appointment for 7:30 am on a Saturday and wash shocked to see a line from the service dep This was my first time at this service department. I made an appointment for 7:30 am on a Saturday and wash shocked to see a line from the service department area that stretched out to the street. The service team members worked quickly to get all the customer's cars into the area and written up. Mr. Green was my service adviser and he listed me regarding my concerns for my 2016 Nissan Altima. Upon further inspection of my vehicle they discovered that a part had gone bad on my car and immediately asked me how to proceed. I asked if I could see the part on the car, as I am always looking for knowledge regarding the vehicle I am driving and being a woman this will also help me to identify location of parts for further research. He never even hesitated to take me into the service area to show me the worn out part. Upon inspection I authorized the repairs and was later told that the part was not in stock at present but he had already placed an order for it an would expect it within a few days. I really appreciate the honesty, customer service and detail work that is being done at this dealership. It appears that everyone at this location works as a well groomed team customer satisfaction is key here. The waiting area is within the showroom and that early in the morning it was very quite as most customers still not awake. There was a constant brewing of coffee for customers. While I waited every employee entering the area said, "Good Morning", which shocked me as most service area employees never say a word to you while you wait. First time here and I will becoming back again for future service to my car. Thanks to all who made my first visit a pleasurable experience. More

Awesome I go to the same service everytime I go because he's informative and get me the best rates possible . His customer service is Awesome. I go to the same service everytime I go because he's informative and get me the best rates possible . His customer service is Awesome. More

Wait time was too long. I had a 9am appt. Arrived on time but didn't leave there till after 11am. I got an oil change, AC and air filter changed. I had a 9am appt. Arrived on time but didn't leave there till after 11am. I got an oil change, AC and air filter changed. More

Excellent Upon my arrival someone talk to me and take right away, I didn't have to wait. The employees were friendly , the one who take of me we laugh a lot , Upon my arrival someone talk to me and take right away, I didn't have to wait. The employees were friendly , the one who take of me we laugh a lot , everything was excellent. Thank you again. Many blessing. More

Smooth Service Knowledgeable and friendly professionals who know how to give good service.Explained what was wrong and the appropriate solution. I have no problem re Knowledgeable and friendly professionals who know how to give good service.Explained what was wrong and the appropriate solution. I have no problem recommending this Dealership to anyone. More

Great service Great service! Dennis had me in and out without a RSVP and even got my car washed to add to the great service. Thank you. Great service! Dennis had me in and out without a RSVP and even got my car washed to add to the great service. Thank you. More

Great service department. Everything was done as it was promised. Hernando was very friendly and helpful. I was very satisfied with everything from beginning to end. Great job Everything was done as it was promised. Hernando was very friendly and helpful. I was very satisfied with everything from beginning to end. Great job! More

Amazing service They are attentive to detail and truly give great advice on maintenance of the vehicle. Always great service and knowledgeable. Happy customer and und They are attentive to detail and truly give great advice on maintenance of the vehicle. Always great service and knowledgeable. Happy customer and understood the service that was done. More

Great customer service Very professional, and promptly to help and take care of my car. I brought my Altima in for oil change and battery change for my key fob. Very professional, and promptly to help and take care of my car. I brought my Altima in for oil change and battery change for my key fob. More

Great service staff and convenient hours Coral Springs Nissan has friendly professional staff, convenient service hours and great customer service. They go above and beyond to provide a timel Coral Springs Nissan has friendly professional staff, convenient service hours and great customer service. They go above and beyond to provide a timely diagnosis of vehicle concerns and provide same day follow-up ensure your vehicle is returned and repaired right the first time. More