Coral Springs Nissan - Service Center
Coral Springs, FL
533 Reviews of Coral Springs Nissan - Service Center
Jim Liantonio was arogant, rude, lied and made a mistake. A part that should have been ordered wasnt. He made a finacial error that HE should have eaten. He was going to take off bill until I said i was go A part that should have been ordered wasnt. He made a finacial error that HE should have eaten. He was going to take off bill until I said i was going to call Nissan Corporation and then got emotionally abusive and said "fine i'm going to put back on your bill" and hung up the phone on me. I asked for my breaks to be looked at, as i was having problems. I was having an oil andtire rotation done as well, they were not checked!!! I was told more than once by the service advisor Kelly there were no problems. Leaving and still feeling uncomfortable. My best friends own an independent shop and it turns out i was driving a VERY UNSAFE car andneeded complete new rotars. Jim's response was 'well i would've given you the rotar's for free but if you're going to call Nissan Corporation now I'm not going to". I attempted to call the general manager who was on vacation (Doug Cambell), and instead spoke to anassistant manager Philip who couldn't believe all this happened over $165.00 and promised he would call the next day - of course no call back. I will never use them again. Nor will i ever purchase a Nissan again. My sister also has a Nissan. We will both be looking for new cars in the near future. Customer Service was completely INADEQUATE to say the least!!! More
They are friendly from the time you walk in to the time you leave. I have already recommended family members to Coral Springs auto mall and will continue to send friends and family members there. you leave. I have already recommended family members to Coral Springs auto mall and will continue to send friends and family members there. More
Good job, Danny completed the job a little earlier than was originaly indicated. I would reccommend anyone that owns a nissan to go to this dealerships for any type of service. was originaly indicated. I would reccommend anyone that owns a nissan to go to this dealerships for any type of service. More
Everyone is always pleasant and helpful. The updated facility is wonderful. I have nothing negative or constructive to say, I'll go back for Service anytime. facility is wonderful. I have nothing negative or constructive to say, I'll go back for Service anytime. More
The customer service at Coral Springs Nissan was the best. Everyone is friendly and nice. They made my experience the best. Thanks to Danny who had taken care of me. Thanks for all you help. best. Everyone is friendly and nice. They made my experience the best. Thanks to Danny who had taken care of me. Thanks for all you help. More
The adviser shawn was excellent , ***** always tried to help but I run over 4 times to redone a paintwork and they acuatily did after a compliance with the service manager basically very low quality work. help but I run over 4 times to redone a paintwork and they acuatily did after a compliance with the service manager basically very low quality work. More
great place it's clean the service is quick and reliable I would deffinatly recomed this dealership to all my friends. Oh and the staff is always willing to help even if they don't work in the service depar I would deffinatly recomed this dealership to all my friends. Oh and the staff is always willing to help even if they don't work in the service department More
Matt was very knowledgeable of Nissan products he assured me that Coral Springs Nissan would take good care of my car. I appreciate his customer service skills ,he was great please award him on my behalf, be me that Coral Springs Nissan would take good care of my car. I appreciate his customer service skills ,he was great please award him on my behalf, because of Matt I will bring my car again. thank you More
Excellent service staff - very friendly and knowledgeable. Always keep me up to date on the progress of my service items. They are also honest about the timeframe in which repair/service item knowledgeable. Always keep me up to date on the progress of my service items. They are also honest about the timeframe in which repair/service items need to be addressed, and they do not apply pressue to "get things fixed right now" unless it does really need to be addressed right now. They keep my car clean and offered a complimentary car wash, which was done well. I would recommend this dealership very highly. More
From first to last it was a pleasant experience (other than sitting in the waiting area listening to everyone on their cell phones). I reported a noise that they weren't familiar with and they went out of than sitting in the waiting area listening to everyone on their cell phones). I reported a noise that they weren't familiar with and they went out of their way to research it and assure me that it was nothing to worry about. The way their customer rewards program works is totally bewildering, but that's for them to worry about, since the oil change and all the research into the noise I'd heard didn't cost me anything. More