Cornerstone Ford Chrysler - Service Center

Service I have recently purchased a company vehicle through Cornerstone. I was happily surprised at the convenience they offer. They come out to my office I have recently purchased a company vehicle through Cornerstone. I was happily surprised at the convenience they offer. They come out to my office and pick up our vehicle for servicing and the cost is much less than any fast service oil change company I've been to. The company is really easy to deal with and with a quick call to them I saved three hours of my time.. i will make sure in future purchases are made through them. They save time and money for every service. More

These guys are great! Recently had my car in twice over the last month. Once for an oil change, and the second for a recall service. Cornerstone sent me text messages whe Recently had my car in twice over the last month. Once for an oil change, and the second for a recall service. Cornerstone sent me text messages when both were due, to help me schedule the appointments. They are super friendly, well staffed, and the waiting areas are very comfortable. They will exceed their own time estimates. Just an all around enjoyable experience every time I’ve been in there. From purchase to service, you are treated like Number 1 there. More

Service Conner Michelson the service manager and his employees are great to work with. Excellent service found the issue with the noise under the vehicle was Conner Michelson the service manager and his employees are great to work with. Excellent service found the issue with the noise under the vehicle was the heat shield and changed the oil in about an hour couldn’t be happier More

Oil change prices I just moved to elk River a year ago and switched to cornerstone for the service of my truck and SUV. My initial oil change was expensive so I began g I just moved to elk River a year ago and switched to cornerstone for the service of my truck and SUV. My initial oil change was expensive so I began going back to buffalo at Ryan Chrysler Dodge. I called a couple months ago and they said they began buying the 0-40 in bulk and oil changes at cornerstone would now be around 70 bucks, so I started going back only to find out today that they stopped buying bulk on a very common oil and in turn charged 125.00 for the same oil change. Why would you stop buying in bulk? Why would you not inform your customers? I guess I will continue purchasing and servicing in Buffalo. More

Quicklane My 2018 Jeep needed a oil change. Was sitting at the Quicklane door at 7:00. Only one in line. The service writer tells me it would be 2-3 hours for a My 2018 Jeep needed a oil change. Was sitting at the Quicklane door at 7:00. Only one in line. The service writer tells me it would be 2-3 hours for a oil change. He said they had to pull the Techs that were suppose to be working oil changes for some tire changes that were scheduled later in the morning. Why advertise Quicklane when its not very quick. I won't be back to that dealership More

Cons. Well 3 times in the last year they screwed me. 1st. Brought my truck in for warranty work they said it was covered. My transmission was not shifti Well 3 times in the last year they screwed me. 1st. Brought my truck in for warranty work they said it was covered. My transmission was not shifting right. Picked my truck up went home . Was at home 30 min came out side and big puddle under bumper. Brought it in and they said tranny Line was broken at the radiator. They just worked on it but I had to pay for it? 2nd Had a weird grinding noise. Brought in . Said my caliper stuck.and it's covered under warranty. But when I picked it up they replaced all brakes and turned all the Rogers. I ended up paying over 500.00 . 3rd I went in for a oile change. Guy showed me the bill & told me it was 222.00. I gave him my card he walked away to run it. Came back with a new bill and my card ran for 303.00. I asked him why it jumped so much and he just said that's how much it is. Told him you told me and showed me a price then you screw me. I will never go there again. More

Best Accessories & Service STAFF As a Gift for my Fathers New Jeep Cherokee, I had wanted to ptotect his vehicle with 3M film Package & Sound & Rust proofing ehich makes an extremely As a Gift for my Fathers New Jeep Cherokee, I had wanted to ptotect his vehicle with 3M film Package & Sound & Rust proofing ehich makes an extremely Big difference for a quiet Ride! I know he'll keep forever as he also has the LIFETIME WARRANTY it was so easy to setup everything With Duane by a few simple emails then with Tina M in the production, she stayed hours late to accomidate us dropping off and Had a loaner full of fuel ready to go ! After 1 full day His Jeep was Clean perfect & ready to go, they always stand behind their work & Communications is always punctual with them , making everything so Simple, I trust tge Dealership & Management Realizes the value of these staff members and compensates them Well so They Never loose such Great Professionals Thank You Tina & Duane All my vehicles have been Taken care of at this dealership From accessories to Service More

Oil change I purchased a 2013 Ford Fusion a month ago and brought it in for the first oil change this morning. Ivan was my advisor. He did a fantastic job, was v I purchased a 2013 Ford Fusion a month ago and brought it in for the first oil change this morning. Ivan was my advisor. He did a fantastic job, was very cordial and thorough and made me want to come back to Cornerstone. Since the car is still under warranty (and I purchased the extended warranty) I will be coming back for all the warranty work. Ivan did a great job, I will be coming back because of him. More

Gadgetry I brought my car in to have an auto starter placed. It was done and I had questions about its use and also how to sync my iTunes with my car. I had d I brought my car in to have an auto starter placed. It was done and I had questions about its use and also how to sync my iTunes with my car. I had done it once, quite by accident, but could not figure out how to do it intentionally. Duane and I sat in the vehicle, and he got it all figured out for me. He made sure I went through it once myself, to make sure I could play my music whenever I want to. More

I purchased my Chrysler 200 from Cornerstone and have to say that the sales department is below subpar, but I did return for some warranty work on my vehicle in February 2013 and was greeted by service writ say that the sales department is below subpar, but I did return for some warranty work on my vehicle in February 2013 and was greeted by service writer Mike Neubeck. He was more than courteous and went out of his way to ensure that my service needs were taken care of as well as explained all of the work which was performed on my vehicle. I travel a lot and have been to several different dealerships in various states for service and I tell you that none of the service writers or counter people could even began to be compared to Mike’s customer service skills. I went back in late march of 2013 to have an oil change and was told by a new service writer that Mike had quit working there. A couple weeks after that I called the service department at Cornerstone and they confirmed Mike had quit working there, needless to say I will not be returning to Cornerstone. Without Mike there, it is just another crappy Chrysler service department. Not sure why sunstroke12 relates that there was a problem, especially since the time frame he listed Mike Neubeck wasn’t working at Cornerstone. More