Corwin Chrysler Dodge Jeep RAM FIAT

Took my car to have a recall repair done. Apparently only one of the terribly designed bushings is covered. When they brought my car back,initially it didnt shift at all from inside the ca Apparently only one of the terribly designed bushings is covered. When they brought my car back,initially it didnt shift at all from inside the car. I was told that the only bushing covered by the r is the one under the battery attached to the transmission apparently before they learned this, they we ahead and took the cable out, and while they had it apart, they lost the bushing that made it possible for me to even shift manually. I would have to jump out of my car and shift by keeping my ebrake on, popping my hood, and reaching under the (very hot) motor above the battery and manually shifting. Very very inconvenient and very unsafe. I was really upset. I couldnt understand how i took my car to a DEALERSHIP...not just some shop...and ended up in this situation I eventually complained anď when I got my car back next time, it had no console and the shifter poked up out of the hole wherebit was. i could pull and push on it to get i. In gear. Now Corwin offered to repair. They quoted me $1400. That was not even in the realm of reality for me. I just wanted my car back the way it was when I arrived. My thought process was that if you guys unnecessarily took my car apart , then lost a piece of the part that was being worked on unnecessarily, then you should replace that part completely. Instead, i left with my shift linkage broken, and because being less wealthy than most of thepeople they service every day sort of conditions you to being used to accepting things less than ideal as long as they keep the show going,I left, intending to complain later, to someone, when i had time. Never have time. So now i am making time. My shift link cable broke, as it was always going to. As it turns out, there is replacement bushing kits for $20 or so that hundreds of youtube mechanics recommend. Corwins response will like be that they are not OEM parts and to repair a customer vehicle at a dealership like that would be sub standard for dodge. I feel like this is a really crappy thing oto do, and that Corwin should have replaced the cable once they lost the bushing. Or if they were going to cut corners, use a bushing kit. You want to feel like even if it cost more to use a dealership, you are taking better care of your vehicle. Mostly. you dont want to feel like you can be treated with a level of service that is lower than anyone else, whether you are driving something new off the lot or coming in to have a recall looked at. Your car should never come back from the dealership looking like this unless you brought it in there that way. I hope Corwin will at the very least, replace the shift cable part so i can try to replace it myself at the very least, and i hope to hear from them soon. Going to post this review everywhere, and opening a complaint with the Bbb, as well as trying to reach fCa. I have used Corwin now for 2 vehicles over 3.5 years and never had an issue like this. This is not what you expect from a dealership at all though. I deserve the same respect as someone buying a new car. If you lost a piece that you needed to at least put my car back the way it was when i brought it to you, it seems like the only ethical action is that you replace that part. More

My wife and I got to work with Schyler. It was definitely a pleasure dealing with someone who knew what they were doing, didn’t beat around the bush, and got the best deal for their clients It was definitely a pleasure dealing with someone who knew what they were doing, didn’t beat around the bush, and got the best deal for their clients. I appreciate that he valued our time, and was able to get us in and out in a reasonable amount of time. I plan to buy a truck next year and I will definitely be looking forward to working with him again! More

I went to trade off my Jeep and Schyler helped me get that accomplished in a timely manner. Schuyler was polite and did his best to get me into something that fit what I was looking for. that accomplished in a timely manner. Schuyler was polite and did his best to get me into something that fit what I was looking for. More

Josh did a great job. He was excellent to work with! He was not high pressured at all. He was excellent to work with! He was not high pressured at all. More

Great selection, especially between both locations. Schyler was excellent to work with, he was kind and patient with us over the several weeks it took us to find the right fit. I would give him six sta Schyler was excellent to work with, he was kind and patient with us over the several weeks it took us to find the right fit. I would give him six stars if I could! More

Skyler was a big help and was with us through the entire process. Excellent service and communication. process. Excellent service and communication. More

Schyler was a great help in finding my dream car. He is very knowledgeable and went out of his way to get me a great deal. I will definitely use this dealership again. He is very knowledgeable and went out of his way to get me a great deal. I will definitely use this dealership again. More

Schyler helped me find my new 24 Dodge 1500, 5. 7 v8 hemi. I'm grateful for his patience and for the awesome selection his dealership has. 7 v8 hemi. I'm grateful for his patience and for the awesome selection his dealership has. More

03/18/24, bought a 2024 Rubiconx . Bill S., Rhett P., and Alejandro N., were the A Team that made this senior couple from Kentucky very happy. Sales Rep, Bill S., presented vehicle fea Bill S., Rhett P., and Alejandro N., were the A Team that made this senior couple from Kentucky very happy. Sales Rep, Bill S., presented vehicle features and details with process alternatives, helping us make our decision. Bill involved Rhett P., Service and Shop, in selecting special equipment to be installed and in addressing mechanical questions. Alejandro N., Finance, worked us through the financing and paperwork. They listened to our needs and worked to address each one. We live in Kentucky. A year ago, an accident on a trip in Missouri damaged our vehicle. It was towed to Corwin and repaired while we waited in Kentucky to pick it up. All arranged on the phone. I was so impressed a year ago, I said we would come back to give Corwin a shot at our next new auto. We did, and Corwin continued to impress with the most responsive, reasonably priced, honest and trustworthy business I have had the pleasure of dealing with in a long time. Well worth the drive from Kentucky. THANK YOU, BILL, RHETT, ALEJANDRO! More