Corwin Chrysler Dodge Jeep RAM FIAT

Dishonest, greedy I'm not usually one to bother going online to complain about a dealer, but seriously..... I can't say enough bad things about Corwin. My mother, who I'm not usually one to bother going online to complain about a dealer, but seriously..... I can't say enough bad things about Corwin. My mother, who had her vehicle stolen, went there to get a (new to her) used car. I will say that 2 of the guys who worked there were very friendly. They were good to my mother and good to me. Those men deserve every good thing that comes to them. As for the car itself, it's a piece of junk. My mother, not even a hour after driving it off the lot, had issues with the car. The "check engine" light came on. I told her to go to my house, get some sleep (she works nights), and I would take the car back. I kept getting told it was probably just the gas cap, but they did make an appointment for her car that Thursday (3 days later). I told my mother I'd take the car in on Thursday, so she could sleep after getting off work. My kids and I waited two hours, for the mechanic there at Corwin Dodge, to tell me it was just the gas cap. He added that they did rotate my tires and balance them too. the mechanic said he did go ahead and "reset things" so the engine light would go off. Friday, when my mother was driving back home, the engine light comes on again! Sunday, my husband took the car to Oreilly's to hook it up to the diagnostic tool. It came back as something completely different than the gas cap (so I was lied to by the mechanic. Apparently they just "reset things" so the engine light would go off). My mother called (again) and they set up another appointment (again) for her to fix the problem.... On Thursday. A week after it was supposedly fixed. She dropped it off early that morning after getting off work and I picked her up. My husband picked the car up for her on his way home from work, that evening. He talked to the mechanic who told him it was the catalytic converter and he would need to find some used back wheels (the car was driving loud and weird. Which for anyone who is asking, no, it didn't have any of these problems when my mother test drove it) for the car. My husband asked when it would be done and the mechanic said he would have to get permission to do it first. I understand having to get permission and I'm fine with that, but this place not only sold a junk car to a person who has to do a lot of driving (and needs a reliable vehicle) they LIED. I understand dealers do that most of the time, but this is ridiculous. If it was your mother, would you put her in a crappy car and let her drive away? Or would you take over $2000 from her and pretty much tell her "screw you!"?I would hope not. I would hope most people would be mad as xxxx, like I am. I would hope that this place was decent, but they're constantly giving my mother the run around. She's had to borrow our vehicles, stay with us (which is fine, but I know she prefers her OWN place), worry if the car is going to make it when she's driving it, etc. She doesn't even want the car anymore, it scares her to have to drive it. My husband has promised if there's any issues he can always pick her up, but shouldn't a car that you have had less than a WEEK do better than this? xxxx, technically, she didn't even have it a hour before it stared "acting up". She is, however, keeping HER end of the deal and making the payments. She can't be faulted on HER end. I know most would say to just take the car back, but then my mother not only doesn't have a vehicle for work, she doesn't have a down payment for another car. She has asked for her money back (over $2000) but hasn't heard a word on that. The car is a piece of junk and Corwin Dodge should be ashamed for selling cars like that to people who are needing something desperately to use for work/personal use. I've told her to go to KY3 over it, but she hates confrontation, so she probably won't do that. I still encourage it though. I understand that dealers have to "watch out for number one" but screwing a person out of money isn't the way to go on being a reputable dealer. More

Came in looking for Van We met with Greg Boswell as we were looking to price a Caravan and see the features on the newer vehicles. We had a 2000 Grand Caravan to compare. W We met with Greg Boswell as we were looking to price a Caravan and see the features on the newer vehicles. We had a 2000 Grand Caravan to compare. We ended up with a 2014 Grand Caravan and are very happy with the dealership and the van. More

great place to do business I came in not wanting to buy a truck and ended up leaving with a 2015 dodge 2500. Service was absolutely amazing and wouldn't ever go anywhere else! I came in not wanting to buy a truck and ended up leaving with a 2015 dodge 2500. Service was absolutely amazing and wouldn't ever go anywhere else! More

High pressure sales with false information I Purchased a 2014 Dodge Durango. I told the salesperson I needed a vehicle to tow a boat. The Durango has a cover over the trailer hitch so I asked i I Purchased a 2014 Dodge Durango. I told the salesperson I needed a vehicle to tow a boat. The Durango has a cover over the trailer hitch so I asked if this vehicle has a trailer hitch that will work with my receiver hitch attachment. The salesperson informed me that yes it had a class 4 receiver hitch. The first time I tried to hook up the trailer I removed the cover to discover there was no hitch at all. I thought it was just an honest mistake so I returned to the dealership to have them correct the problem. I was then informed by the sales manager that it was my problem. The fact that the salesperson had specifically told me that there was a hitch meant nothing to the manager. This just shows you that they can't be trusted and will not stand behind their employees or try to make it right when they make a mistake. I would buy from someone else. More

Awesome place to do business with !!!! We purchased our 2014 Durango today and the staff was absolutely terrific. I feel they bent over backwards to help us get into our dream vehicle. Th We purchased our 2014 Durango today and the staff was absolutely terrific. I feel they bent over backwards to help us get into our dream vehicle. The salesman was exceptionally nice as well as the rest of the employees. I would definitely recommend them and will do business with them again. More

Stress Free Buyer Process / Almost Fun!?! My wife and I just purchased a new Durango from Corwin. The process was stress free and almost fun considering that purchasing a new vehicle is so ex My wife and I just purchased a new Durango from Corwin. The process was stress free and almost fun considering that purchasing a new vehicle is so expensive. It is nice to see employees actually like what they do and have a good time doing it. I will definitely recommend the team at Corwin Dodge of Springfield More

Lied about loaner, rude, left oil on my hood door panel and steering wheel. Service manager Philips very rude .after I complained on the Facebook wall(was erased). Mr Phillips canceled my next appointment and steering wheel. Service manager Philips very rude .after I complained on the Facebook wall(was erased). Mr Phillips canceled my next appointment and told us whe can't do our dodge warranty work there.be very aware. Also treated less than poor being I didn't buy there. I got the same van at don Vance for 2000 less and had a positive experience More

All was well when I started looking at vehicles, the salesman was, of course, out the door and to me as soon as I got on the lot. After looking at several that fit what I wanted, we took one for a test salesman was, of course, out the door and to me as soon as I got on the lot. After looking at several that fit what I wanted, we took one for a test drive. It was a color that I didn't particularly like and was not at the price I was looking for so we went back to the lot and I choose another. This one fit all my needs so I told the salesman what I would give for it and he said if I was buying today we had a deal. At that point we shook hands and headed back to the dealership to do the paperwork. I'm setting at his desk making out my check when the sales manger comes over with the papers for me to sign to take the car. I start to sign but then I look at the totals and it is $3999.00 higher than what the salesman and I had agreed to. When I asked what was up with that the sales manager said that the guy was new with them and didn't have the right to make that deal. He said that what he was selling the car to me for was a good deal and I should accept it. I DONT THINK SO. I have always believed that a handshake was a sealed contract, good bad or indifferent. If the man was not capable of doing business with customers he should not be on the lot. No one had a problem with him dealing with me as a customer before we made the agreement, only afterward. They tried to make me feel as if I really needed to buy at the higher price and I'm sure that if I were not as strong of a person as I am they would have pushed even harder. I got the attitude of "your a woman, we know what's best for you". I went to a different dealer the next day and bought what I wanted at the price that was agreed upon. On hassle no muss, no fuss. (Thompson Cadillac, GMC) More

I came in with my 2007 Dodge Caliber, traded it in on a 2012 Dodge Avenger. My extended warranty had run out on my Dodge Caliber. They were very nice, made a few exceptions for us, worked with us to make o 2012 Dodge Avenger. My extended warranty had run out on my Dodge Caliber. They were very nice, made a few exceptions for us, worked with us to make our payments affordable. Awesome More