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Corwin Dodge RAM Chrysler Jeep - Service Center

Springfield, MO

3.7
75 Reviews

75 Reviews of Corwin Dodge RAM Chrysler Jeep - Service Center

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May 06, 2023

Beware: service depart here is BAD BEYOND WORDS! My vehicle was there August 24,2022 to February 16,2023. What a NIGHTMARE dealing with this place. One lie after another. They even broke off the st More

by Dinalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple- even spoke with Joel Serfass general manager
August 25, 2022

Charged almost $39 each for spark plugs that have a msrp of $24 at mopar.com. Will never go back and probably won't buy another Mopar produst. More

by kdc62353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
August 24, 2022

Incompetent and dishonest. This is why dealers get bad reputation. We took our Grand Cherokee to Corwin Jeep to have a module programmed. They had the vehicle for approximat More

by Tongpol H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance Boomer
June 16, 2022

Purchased our car here a few months ago and Owen was great, I highly recommend him. Took the car in today for service,, oil change and tire rotation. Not only is the service department itself impressive More

by The Hog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Wheeler and H. Dawson
March 06, 2022

One star is 5x more than deserved. Vehicle in service dept for over a month. Zero communication or concern for customers. Blame game week after week with consistent ignoring of phone More

by Leobor865
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Cole Huffman
February 14, 2022

Performed services without my consent unrelated to issue at hand after I declined services. Never return calls unless you ask for a manager (manager never calls back). Scammed my insurance company and did More

by Sad customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole Huffman, John (service manager), Ashley (online website assistant), Jeremy (Johns manager)
Feb 14, 2022 -

Sad customer responded

I would love to speak with someone at Corwin regarding this issue so no customer has to go through this nightmare. Otherwise, I will warn everyone I know to never use Corwin Chrysler Dodge Jeep Ram Fiat of Springfield, MO.

November 10, 2021

Brought my Ram pick up in for a engine light on dash and 12 volt power/lighter not working. Was told have it there before 7am, at 9 am I called and it hadn’t been checked in yet. Got off work at 1:30 pm and More

by Countryboyskydiver69
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Talked to several
September 02, 2021

I recently went in on my birthday to have my oil changed as I have routinely for the past 4 years. After the three hours it took to have that done I got my car and was on my way. On the way home I noticed a More

by regularrandolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole / Jon
Sep 06, 2021 -

regularrandolph responded

UPDATE: After emailing the company the GM reached out to me and apologized and came to my work and took my car to be worked on. They fixed both issues and replaced my brake pads and resurfaced my rotors for free. They turned a bad situation into a better one.

Sep 16, 2021 -

Corwin Chrysler Dodge Jeep RAM FIAT responded

Hello, Thank you for giving us the opportunity to address your issues with your vehicle. We are happy that we were able to come to a resolution. If there is anything else we can help you with, please feel free to reach out. We hope to work with you again. Respectfully, Adam Guise Service Director aguise@corwinauto.com (417) 862-9272

May 27, 2021

I recently came in for a recall on my jeep, I was worried coming into the service department as I had never been here before. I was greeted immediately by a very cute man (ladies). He told me he was the assi More

by Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
December 27, 2019

service very poor purchased two new cars. cars are great! service horrible! left oil filter loose twice. will not be back! I can get this kind of service at WAL-MART. More

by wedunnit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept.
Dec 27, 2019 -

Corwin Chrysler Dodge Jeep RAM FIAT responded

Hello, I am concerned to learn about your dissatisfaction regarding your recent service experience. Please feel free to reach out to me so that we can address your concerns. I look forward to connecting with you. Best, Jeremy Cryderman Service Manager

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