Corwin Dodge RAM Chrysler Jeep - Service Center

7 hrs of waiting I bought a 2019 Ram Limited from Crowin Dodge and with 6 K miles took it in for its first service and two issues. 1 the navigation system is not funct I bought a 2019 Ram Limited from Crowin Dodge and with 6 K miles took it in for its first service and two issues. 1 the navigation system is not functioning correctly. 2 preset stations on the sound system is deleted when you shut the truck off. Arrived at 9am as appointment was made 3 weeks prior (3 Weeks) wow!! Was told if it was going to take long they would get me a loner. After 3 hours I went out to the service department asking how it was going and was told they almost hand it. At 5 hrs I did the same thing and was told they were finishing up. At 7 hrs I was told they had been in touch with Chrysler and they couldn’t figure out a fix . So after 7 hours , there wasn’t 1 time a service department person came into the waiting room to inform me of progress or problems, I always had to chase someone down to find out what was going on. To top it off I left with nothing but a oil change and tire rotation and a half xxx exclamation that they don’t know what is going on or how to fix it. I know it’s a new truck but , the 19 s have been out almost a year and you would think they would have the bugs worked out. All in all this service department is the worst I’ve ever seen. You missed this one Corbin Dodge. More

Great The young man did an outstanding job in getting me in and getting my car serviced and checked out including a recall item in a very efficient manner. The young man did an outstanding job in getting me in and getting my car serviced and checked out including a recall item in a very efficient manner. He made sure everything was addressed efficiently and honestly which really impressed me. My car is a special care item being a Spider Fiat and he made sure it got the attention it needed. Corwin Dodge definitely made sure they have the best in service with employees like him. I know I can trust that my car is in good hands at Corbin Dodge. More

Poor service for oil change I went to the dealership service center for a oil change asked how long would it take/ I was given an estimate of 45 minutes. Well I was there for an I went to the dealership service center for a oil change asked how long would it take/ I was given an estimate of 45 minutes. Well I was there for an hour than told they couldn't get to my car today? I was furious because I almost missed a few obligations due to waiting there and no one told me they couldn't get to my car at least 30 minutes earlier. I dont feel comfortable going there they have racist FOX news on television and are not very friendly to say the least. Now I will say race could be due to the disrespect I received. The manager tried to comfort me when I called but didn't seem to concerned. I have to go there because my service warranty is with them. But from here on out I am not comfortable there at all! More

Professional, Knowledgeable, and Courteous I have lived in the area for seven months and have used the Corwin service department exclusively. By use of the online appointment scheduling, their I have lived in the area for seven months and have used the Corwin service department exclusively. By use of the online appointment scheduling, their team is always prompt about getting everything lined up for the needed service. All service items, upgrades, etc are explained in detail. The service department is a very good operation. More

Exceeded expectation Delivered as promised. Listened to each concern. Notified when done. Asked if any further questions. Seemed efficient. Shop clean. Waiting area with s Delivered as promised. Listened to each concern. Notified when done. Asked if any further questions. Seemed efficient. Shop clean. Waiting area with snacks nice touch. More

Warranty repair Aaron Wheeler ( Service writer) when above and beyond getting my vehicle fixed and back to me in a timely manner. He is very polite. He listens to wha Aaron Wheeler ( Service writer) when above and beyond getting my vehicle fixed and back to me in a timely manner. He is very polite. He listens to what I have to say about my problem. Thanks Aaron for your expertise and helpfulness. More

Fast and friendly Service was fast and efficient. The service adviser was friendly and seemed very knowledgeable. I would trust this service department with any repai Service was fast and efficient. The service adviser was friendly and seemed very knowledgeable. I would trust this service department with any repair of my truck. More

Great customer service Went to get my oil changed had a great experience. Jon did a great job with with making sure all my needs were met. He did a great job updating me a Went to get my oil changed had a great experience. Jon did a great job with with making sure all my needs were met. He did a great job updating me and making sure my car was done fast More

Excellent service I recently went to Corwin CDJR to have some warranty work done and my experience could not have been better. Jonathan was very knowledgeable when he h I recently went to Corwin CDJR to have some warranty work done and my experience could not have been better. Jonathan was very knowledgeable when he helped me at the service counter. I will recommend Corwin to all my friends! More