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Corwin Dodge RAM Chrysler Jeep - Service Center
Springfield, MO
75 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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75 Reviews of Corwin Dodge RAM Chrysler Jeep - Service Center
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February 08, 2018
Worst Service ever experienced My jeep has been in twice for the same issue (nearly $1000 to fix), neither time would this dealership give me a loaner car. They had the car for 6 da My jeep has been in twice for the same issue (nearly $1000 to fix), neither time would this dealership give me a loaner car. They had the car for 6 days. Have had the car serviced and repaired there for three years. The part they put in to fix the car initially was guaranteed. Car did the same thing, Corwin would not tow it in. Claims the issue is not the same thing even though the repair message in the car is the same and the failure of the rear suspension is the same. Had to call multiple times while the dealership had the car as I never received a call from them to explain what was going on. Took my car to another dodge dealer, they did not charge me to diagnose. Corwin charged me both times to diagnose the problem. Plan to have the part pulled to check serial numbers and see if the part was really even replaced. Additionally, when they put the new module on, I asked for the part number and found the part on the MOPAR site for $300 less than the dealership was charging me. BAD BUSINESS ETHICS More
by Gayle
Employees Worked With
Terry Tate
November 07, 2017
Service Three because customers had to sit on the floor in the waiting area (for hours) because service was overbooked (I was one of those customers). The cou Three because customers had to sit on the floor in the waiting area (for hours) because service was overbooked (I was one of those customers). The courtesy van driver needs a raise. He was unbelievably kind! More
by Amy Mayfield Beyer
Employees Worked With
Jeremy, Terry, and The Courtesy Van driver.
June 19, 2017
New car issue resolved I bought a car 2 months ago from Corwin Dodge in Springfield, mo. A couple of weeks after buying it, I noticed my car had no oil in it and had to put I bought a car 2 months ago from Corwin Dodge in Springfield, mo. A couple of weeks after buying it, I noticed my car had no oil in it and had to put several quarts in. Today I noticed oil leaking onto my garage floor and took it to Corwin's service center to see what the issue was. They informed me that the oil sending unit was defective and they are going to help me get the issue taken care of in a timely manner. Thanks Corwin! More
by Jdcoleman
Employees Worked With
Terry Tate
March 05, 2017
Now you have to pay for updates Took my 2016 6.4 hemi in for an oil change today. Thin they hit me up for a hand full of updates that will fix any problems that the truck may or may Took my 2016 6.4 hemi in for an oil change today. Thin they hit me up for a hand full of updates that will fix any problems that the truck may or may not have in the future and I got to pay for it More
by bobbie woods
Employees Worked With
Garyschwartz@colinhiggins.org
January 12, 2017
Mike Barnes was a great help. We had a very good experience at this dealership . We were able to walk in and not be bombarded by all kinds of salespeople , we were given time to lo We had a very good experience at this dealership . We were able to walk in and not be bombarded by all kinds of salespeople , we were given time to look at the cars and then go home and think about it and come back the next day without any pressure. Mike Barnes was our salesperson . He was very kind and very helpful in helping us find the right car for us . We would recommend him and this dealership to anyone looking for new vehicle . More
by Looking for a deal
Employees Worked With
Mike Barnes
October 01, 2016
Warranty van repair, ended up buying a new van. We were in Branson, from Minneapolis, Minnesota for vacation and our van broke down. The repair was under warranty but the dealership didn't have the We were in Branson, from Minneapolis, Minnesota for vacation and our van broke down. The repair was under warranty but the dealership didn't have the part because it was an unusual part. Said it would take 5 days. The lead manager of the repair shop got wind of our situation and started calling around to find our part to get our van repaired within a day. We've had terrible problems with our Dodge van since we purchased it in 2013. Corwin offered to pay-off our van if we could pick out a new or used vehicle in it place. We jumped on that and ended up using their finance to close the deal. great experience. Paul in repair department was absolutely amazing! Everyone we worked with there went out of there way to make sure we were happy and satisfied! Highly recommend! More
by bransonvacation
Employees Worked With
Paul, Tyler, and Derek
July 27, 2016
1 hr and 50 min for an oil change. Holy cow. Was told would be an hour to an hour and 15 minutes for oil change. An hour and 50 minutes later its done and no comment of, "sorry about th Holy cow. Was told would be an hour to an hour and 15 minutes for oil change. An hour and 50 minutes later its done and no comment of, "sorry about that". That was our last trip. Brutal. More
by Minivanfam
Employees Worked With
Service center
February 16, 2016
it was amazing I own a 03 Dodge Durango, I have only one key to it so I called all place's and finally called Corwin Dodge of Springfield, thinking all the time oh g I own a 03 Dodge Durango, I have only one key to it so I called all place's and finally called Corwin Dodge of Springfield, thinking all the time oh great dealership right we have all felt that...well to my amaze it was the best experience I have ever had at any dealership. the parts department was great, but I have to say the service department was Awesome. I decided on a key fob, the Tech that handled getting it all set up and programmed was Corky, he was very courteous, professional. knowledgeable. I'm one of them people that's not comfortable leaving my car anywhere, but I would trust having Corky at Corwin-Dodge with mine. Just want the Company to know that I feel he is essential part of their company and a value to them. Judy More
by imcountry
Employees Worked With
Corky
September 06, 2015
GREAT SERVICE Great service was provided to my wife by Corky K Briggs when she brought our truck in for recall work. From the time she spoke with him to set up the Great service was provided to my wife by Corky K Briggs when she brought our truck in for recall work. From the time she spoke with him to set up the appointment, him explaining what was to be done to the truck when she was on site, plus other work that she had inquired about. He was kind, courteous, and very informative. He also provided a courtesy ride so she had to was able to get something to eat while the truck was being serviced. We were greatly impressed with the service provided. More
by Rob T
Employees Worked With
Corky K Briggs
August 24, 2015
Very helpful and friendly place . I went to Corwin Dodge for service on my 07 dodge ram pick-up. The service department was very prompt when I was told what the problem was I decided t I went to Corwin Dodge for service on my 07 dodge ram pick-up. The service department was very prompt when I was told what the problem was I decided to trade off. I was introduced to Tom Ebanks who helped me with my selection of my new pick-up. More
by timothy
Employees Worked With
Tom Eubanks
