Corwin Ford of Springfield

Traveling home to Pennsylvania, our truck broke down on the interstate highway and was towed to Corwin Ford, having been recommended by the towing serviceman. Things did not go as I had hoped they would an the interstate highway and was towed to Corwin Ford, having been recommended by the towing serviceman. Things did not go as I had hoped they would and subsequently it was deemed that the truck could not be repaired in a timely and cost effective way. Subsequently, we had to purchase a vehicle for the remainder of our trip home. At the recommendation of the salesman, we chose the Jeep. The sale went smoothly and we were on the road again in two days. Thanks again to the Service Rep (Andy), the Service Technician, Sales Rep (Rich) and Finance Rep (Justin). More

Parker Murphy was an excellent salesmen. I was very much satified with your positive hearing of my needs, and finding the right truck to come as close as you did. Highly thankful to have m I was very much satified with your positive hearing of my needs, and finding the right truck to come as close as you did. Highly thankful to have met you, and will tell others about your service. God Bless . W D More

A very pleasant experience. Richard Palid (Bigfoot) was a highly professional and yet personal salesman. The deal was very easy. My only issue with the entire process was the Richard Palid (Bigfoot) was a highly professional and yet personal salesman. The deal was very easy. My only issue with the entire process was the amount of time it took to "seal the deal". A portion of which was due to my not being prepared to turn my car over in trade-in More

Pleasant experience. Our Salesman Joe was very helpful and so very kind. And not to leave out Andrew with Financing, he was very kind and it was quick and painless/ Our Salesman Joe was very helpful and so very kind. And not to leave out Andrew with Financing, he was very kind and it was quick and painless/ Thankyou guys!!!! More

On 8/19, I made an appointment online with Brody to test drive a car. After confirming my appointment, I drove 2 hours to the dealership, only for Brody to tell me he was busy and someone else would help me drive a car. After confirming my appointment, I drove 2 hours to the dealership, only for Brody to tell me he was busy and someone else would help me. After purchasing the vehicle, I received several emails from Brody (obviously from a template since he spent no time with me during the process) stating how nice it was to get to know me and my needs, and that he hopes I’ll leave excellent reviews about him on various sites, and refer friends and family to him. As it turned out, the door keypad code I was provided was incorrect. I reached out to Brody via email requesting that he provide me with the correct one. He replied that he can’t look it up and sent a link to a video for me to retrieve it myself, only the video was for a vehicle I didn’t purchase. I wrote him back to advise him of the error and he replied that it ‘should’ work anyway, and provided more inaccurate information as to where I might fix the problem myself. After another email detailing why I cannot fix the issue myself, and asking him to essentially put in some effort, I received an email that states he can’t look it up. He didn't even bother to reply to my last email. My issue is simple- I need the proper door code for the vehicle you sold me. My problem, however, is with the incredible indifference with which I’m being treated by the salesperson, who hasn’t actually done anything for me in spite of my purchase (I literally spent the afternoon with someone else- I don’t even know why his name is on the sales contract). If it was actually impossible to resolve my issue, a phone call to have a human interaction would be the minimum effort required to maintain a facade of concern or respect, but instead I’m told to figure it out myself via email. This is why people loathe used car dealers. More

Such a mix up on my scheduled service. Pick up person was very set with wrong information. Argumentative. I didn't send my car with him the first trip because of this. Second pick up pe Pick up person was very set with wrong information. Argumentative. I didn't send my car with him the first trip because of this. Second pick up person was great! It just should not have gotten to a second pick up person. More

Austin was indeed a very personable salesperson who was very courteous to my wife and I on the purchase of our car. would highly recommend him to anyone looking for a new or used vehicle. We love our car. very courteous to my wife and I on the purchase of our car. would highly recommend him to anyone looking for a new or used vehicle. We love our car. More

Great experience, Joe was exceptional sells person very kind professional overall he’s a real person. Very patience and answered all questions we had kind professional overall he’s a real person. Very patience and answered all questions we had More

Came in with a ton of questions and concerns about a f250. Joe took good care of us and we ended up with a F350 Lariat that fit our needs much better. He handled the sale with much patience and professi f250. Joe took good care of us and we ended up with a F350 Lariat that fit our needs much better. He handled the sale with much patience and professionalism as we came to a decision More

Great truck, great salesman, very happy with the service and the team at Corwin Ford and the team at Corwin Ford More