5/23/16......2011 F250 diesel
We're RV'ers and stopped in Springfield for a couple of days. I always take my truck to Ford for service. The truck required 5K service. I checked out Friendly online and decided to let them perform the service. Tyler Jones, the Quick Lane manager, did a great job and was professional, knowledgeable and courteous in setting up my service. Matt was my mechanic. He talked to me about my truck and impressed me with his knowledge of my truck. Without me requesting, he even new to fill up my filter with oil prior to installation. I can't even trust my hometown dealer to do that. In about an hour they serviced my truck, rotated my tires and got me on my way.
Great job Team Friendly! Thank you.