For the last 4 years, I've taken my car to Friendly Ford to repair the AC system every two years. Of course, the warranty doesn't extend that long so It's been on me both times ($1,500+ each time). In the first case, the compressor exploded and literally came loose from the engine. The second one is now beginning to fail - making same pre-death noise as previous unit. No warranty, none expected. But, I can't help feeling the repair was incomplete. AC units should last well beyond 8,000 driving miles. The original lasted over 90,000 miles.
So, for the 3rd try, I looked for a second opinion. Right off the bat, 1 of the 3 bolts mounting the compressor to the engine was missing. The hole was filled with RTV. Yes, the compressor was about to fall off - again. That's dealership work?
Called Corwin, told them the deal. They didn't seem to care and didn't even offer to look at it. I hope the quality of this team improves. Sounds like the attitude hasn't. I'll buy my Fords somewhere else.