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Corwin Ford of Springfield
Springfield, MO
729 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 729 reviews
January 23, 2023
Kolten and Robert were very nice to work with! They got my car in and out at a decent time and even got me a tire quote for my next service. I highly recommend taking your car to get serviced with They got my car in and out at a decent time and even got me a tire quote for my next service. I highly recommend taking your car to get serviced with them. More
by Emily
Employees Worked With
Alex Burkard, John Gosa, Chad Skelton, Steve Snodgrass, Andrew Ivory, Tim Russell, Darold Henderson
January 21, 2023
We purchased a car Dec 29th 2022. We had a sales person not present the car facts till after we had signed some papers and we didn't know we could back out. The vehicle had been in a We had a sales person not present the car facts till after we had signed some papers and we didn't know we could back out. The vehicle had been in a accident and after we had driven it a couple days some major issues appeared. I went to the dealership with my concerns. First I have to say Brian Hinkle our first sales person(who had to let the other sales person step in because he was handling another deal) has been amazing that isn't even the right words! He bent over back words for us! As well as for the mager and GM Tim. They let us trade back in the vehicle with no penalties. Then Brian searched and search for the perfect vehicle!! Spent hours with us went over and beyond what his job title is! And the the manager himself helped every step of the way , over and beyond!! Today we drove away in a vehicle we feel safe in because they actually cared about us not just treated us like a customer but like they actually cared. If you are looking for a vehicle this is your place and 100% Brian Hinkle will go over and beyond. He isnt the typical sales person, he actually cares!! Thank you can't say enough for everything they did for us! More
by Pinksecily1425
Employees Worked With
Brian Hinkle, Tim McKee
January 21, 2023
I purchased a 10k vehicle here in late September. When I bought the vehicle the check engine light was on, they assured me the issues that were going on would be fixed by a computer component. They a When I bought the vehicle the check engine light was on, they assured me the issues that were going on would be fixed by a computer component. They assured me that they had the part ordered and were just waiting to fix it. I dropped my car off the first week of October and did not get it back until December. With every fix the service department ordered the wrong parts or installed faulty parts and the pick up date continued to be pushed. The day came to pick up the vehicle and I texted the manager that I was still experiencing some of the same initial issues and got little to no response from him. I went back in to the shop to talk face to face when the same issues started getting worse. They knowingly sold me a car that was broken and did not uphold their word of fixing it. I have the assurances that the issues would be resolved over text from their manager however since the service department marked the vehicle as “operating as designed at this time” even though none of the initial issues were fixed Alex burkard smugly let me know that I have no legal standing under the lemon law because they “fixed” car and it was sold as is so I could either trade up or leave. After a discussion that was going nowhere Alex proceeded to offer me a laughable amount for trade in value of the vehicle and let me know he was happy to trade me into a more reliable vehicle but the price would be higher. Anyway stay away from this dealership they’re scam artists. More
by K
Employees Worked With
Alex Burkard
January 21, 2023
I found a service truck online that they had for sale. I called and emailed the dealership on the weekend when no one was working. First thing Monday morning I got a phone call from Rich Hert, Sales cons I called and emailed the dealership on the weekend when no one was working. First thing Monday morning I got a phone call from Rich Hert, Sales consultant. He described the truck and sent a walk around video of it. We made arrangements to come look and ultimately purchased it. Very pleasant to deal with. More
by Bertels8
Employees Worked With
Rich Hert
January 20, 2023
I've only ever dealt with the service team. Always very friendly. The communication is great! And the wait is always way less than other dealerships I go to for service. Always very friendly. The communication is great! And the wait is always way less than other dealerships I go to for service. More
by LisaG
Employees Worked With
Shawn Brockert
January 20, 2023
I was just browsing the lot with no intent to buy. The salesman approached, and I informed him of my intent. We discussed what I was interested in and my price point. He understood that I wasn' The salesman approached, and I informed him of my intent. We discussed what I was interested in and my price point. He understood that I wasn't really interested in making a purchase. He wasn't pushy like I've experienced so many times in the past with vehicle purchases. We looked at a few vehicles and even took a few for a drive. As he looked through inventory he found a vehicle that wasn't in the front lot. It was a perfect match for what I was looking for. After a lot of back and forth and some serious work on both the salesman and the management team we come to an agreement and I left in a new vehicle. Alex S. was an ideal salesman to work with and ended up with sale from someone who wasn't planning to buy! More
by JWELCH
Employees Worked With
Alex Spitz
