Corwin Ford of Springfield

Work with me to make sure I was happy with there service department. Call me to make sure I was satisfied and were very kind. department. Call me to make sure I was satisfied and were very kind. More

Great truck buying experience. We highly recommend Levi Householder as a sales rep. He was a no-pressure salesman who was only interested in helping us find a vehicle that met our needs. He did not push Householder as a sales rep. He was a no-pressure salesman who was only interested in helping us find a vehicle that met our needs. He did not push us to buy today or all deals were off the table. The same no-pressure customer service was also provided by the Sales and Finance managers. We highly recommend Corwin Ford dealership. Jonathan and Janice Simons More

Great service, prompt service, great personnel, and the car works perfect after the service. Mitch handled it all. All of my service on my Ford is done by Corwin Ford of Springfield. For the last 8 ye car works perfect after the service. Mitch handled it all. All of my service on my Ford is done by Corwin Ford of Springfield. For the last 8 years I haven't had one complaint and they keep my car running in top condition More

Took my new Ranger up for some repairs. Very unprofessional. Treated me like dirt. Wouldn’t call back after calling for hours. Tried to charge me diagnostic fees for non warranty repairs becaus unprofessional. Treated me like dirt. Wouldn’t call back after calling for hours. Tried to charge me diagnostic fees for non warranty repairs because they said it took them all day to diagnose the non warranted repair. I was able to see when they turned my car on from the app from the alarms going off. They had only worked on it maybe a hour. Tried to get me for 1700 bucks for a new tail light. Don’t get me wrong I know a cracked taillight isn’t warrantable and they are pricey but not that pricey. The parts department at another dealer quoted me 900 bucks for one and it is two screws to take it off. When I told them I wanted my truck back they said it was not safe to drive and that they already had it a part and if I wanted it back it would need to be towed. I had been driving it for two weeks prior waiting on my appointment and my tail light worked just fine. Needless to say I got my truck back. Found a sensor online for 175 dollars and fixed it. Although the salesman I bought my truck from was wonderful the service department is terrible. The service is just as important or more then the sales side of a dealership. Oh yeah they blamed it on the service guy was having a bad day and was on pain medication from a surgery. More

Called twice about a recall letter. Got put on "hold" for extended time. Let info for a call back ...... that never happened. Decided to go to another dealership. for extended time. Let info for a call back ...... that never happened. Decided to go to another dealership. More

This is our second new vehicle we have brought from Corwin Ford, and like the first time the service was GREAT. It started with the salesperson, helpful in every way, to the finance man ( who was a gre Corwin Ford, and like the first time the service was GREAT. It started with the salesperson, helpful in every way, to the finance man ( who was a great pleasure to work with), to the aftermarket sales person, all of whom were professionals . Thank you and we will see you in the future. More

Was working with several other dealers. Tyler made the Was working with several other dealers. Tyler made the best offer so I purchased the truck from him. Plus he stayed 1hr late! Overall great service Was working with several other dealers. Tyler made the best offer so I purchased the truck from him. Plus he stayed 1hr late! Overall great service More

Tom did a great job showing us all the options on our new Honda Odyssey. He was relaxed, informative, and patient while working the deal. Honda Odyssey. He was relaxed, informative, and patient while working the deal. More

The service manager call me after I was not happy with the service I received. They were very concerned and made it right. I was very happy with there response. the service I received. They were very concerned and made it right. I was very happy with there response. More

They were quick and efficient with my oil change. I did not have an appointment, so it was nice to be able to get in and out. not have an appointment, so it was nice to be able to get in and out. More