Corwin Ford of Springfield

Inquired online about a used truck for sale and Austin got back to me quickly. I was purchasing sight unseen and Austin was very generous about spending time on the phone with me answering questions, sen got back to me quickly. I was purchasing sight unseen and Austin was very generous about spending time on the phone with me answering questions, sending detailed pics and videos as I requested. Ended up closing the deal on a Friday and Austin along with another associate, Wyatt, then delivered the truck to my house that night in what was a 300 mile roundtrip for those two gentlemen. Chris the business manager made the purchase process very simple and quick. Great overall experience and I would recommend giving Austin a shout if you're in the market for a vehicle. More

Mitch did a great job taking care of my need for new tires. He was polite and thorough making sure I understood the entire process. tires. He was polite and thorough making sure I understood the entire process. More

Good Company. Had the Car I wanted and made the Deal and delivered it. Very Satisfied. Had the Car I wanted and made the Deal and delivered it. Very Satisfied. More

Easy to do business with. No games, no gimmicks, no pressure. Would definitely go back. No games, no gimmicks, no pressure. Would definitely go back. More

My sales reps were very informative, friendly, knew their product, and let me buy the truck at my own pace. product, and let me buy the truck at my own pace. More

I had a really solid experience buying a used 2024 Mazda at Corwin in Springfield. I worked with Roger Branham in Sales and Chris in Finance. I have always purchased cars from private parties in the past an at Corwin in Springfield. I worked with Roger Branham in Sales and Chris in Finance. I have always purchased cars from private parties in the past and I definitely had my guard up when I started looking at cars on dealership lots. Roger was friendly, respectful, patient, and responsive while we worked through the deal start to finish. Chris offered me the extra products (gap insurance and extended warranty) -but didn't pressure me at all once I declined. A big bonus is that they were able to beat the interest rate my credit union offered me by a full point! I would be happy to buy from them again. More

I would like to thank Rich at Corwin ford and all of the team for making this an easy buying experience. I was in and out quick and everyone that I meet was very friendly. team for making this an easy buying experience. I was in and out quick and everyone that I meet was very friendly. More

I greatly appreciate Rick in helping me find the perfect vehicle for my family! He worked with me in negotiating the pricing as well as entertaining my children. vehicle for my family! He worked with me in negotiating the pricing as well as entertaining my children. More

Folks at Corwin Ford Springfield MO are very helpful. We made a deal and got business done reasonably quick on a very busy Saturday. We made a deal and got business done reasonably quick on a very busy Saturday. More

The Mustang we bought from Corwin still has many of the issues it had when we bought it. Many of the things were supposed to be fixed before we picked it up but were not! Although we've had it in the sho issues it had when we bought it. Many of the things were supposed to be fixed before we picked it up but were not! Although we've had it in the shop several times, the window still whistles at highway speeds and doesn't fit correctly. It is very, very annoying. We understood when we bought the car that it would be fixed and we would be taken care of. That really wasn't the case at all. Each time our local Ford dealer reached out to Corwin they didn't have much luck with a return call of any kind or even an email let alone $ to back up the repairs. Even though this car was supposed to be "Gold Certified" there were so many things wrong with it that I have no idea how it passed the "rigorous 172-point inspection". The driver side window went up and down for no reason. (we tried to have this fixed several times) The movement is gone but the fit is terrible and the wind whistle is terrible at highway speeds. I also paid out of pocket to try to get this fixed even though Corwin promised it would be fixed at no charge. We were even encouraged to stay in Jefferson City without coming to Springfield for the repairs. I know now why this happened. It happened because Corwin didn't want to deal with the problems.... The side mirror doesn't adjust and is very loose. The latch to move the seat forward doesn't work half the time, there is a huge crack in the trunk lid cover.... etc., etc., etc. Our salesman and the finance guy were good but the rest of the staff seemed a little too slick and unfriendly. The place seemed unorganized and unprofessional. We would not buy another car from Corwin and we've told everyone in the Springfield area to steer clear as well. I've had many cars. This is our 3rd Mustang Convertible and by far it has been the worst buying process and customer service I've ever experienced. I've heard that things have changed and that there is new leadership. I hope this is the case because I'm not sure how they would stay in business otherwise. If you want to keep customers and get positive reviews you might want to take better care of everyone that walks through the door in the future. My family and I won't be back.... and neither will any of our friends if I can help it. More