
Corwin Ford of Springfield
Springfield, MO
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They were very nice and accommodating in getting us a loaner, at no charge, while they got parts ordered and in the process of repairs. loaner, at no charge, while they got parts ordered and in the process of repairs. More
It’s an understatement saying that the service dept at Corwin ford is terrible. It’s the worst experience I’ve ever had at any dealership. Every time I have gone to them for a service the price changes. T Corwin ford is terrible. It’s the worst experience I’ve ever had at any dealership. Every time I have gone to them for a service the price changes. They backed my truck into a tool box and denied it as many of us watched from their waiting room. My previous service and tire change took 8 hours. Yes a 1.5 hour wait took 8 hours. They damaged my factory painted wheels while changing tires, yes they chipped the paint in multiple locations. The last 5 visits I had to request topping off def because they simply did not check it. They left items unplugged after fuel filter change, which I had to fix on the shoulder of the highway, because the truck was going into some sort of low operation mode. The service manager refused to let me talk to anybody else above him within the company. And told me to leave and never return again, but I requested in writing that they would repair the damages before I left .he would not do so. The list goes on And on. Do not get your service at Corwin ford. More
they done recall work reloaded computer & checked soolant the dealings i have had with corwin ford nas been very good in my dealings which usually consists of service work! they have been very polite the dealings i have had with corwin ford nas been very good in my dealings which usually consists of service work! they have been very polite and have done very well with my wishes! the also look for trouble spots in my maintence thanks More
Wanted to purchase a vehicle they had. I was waiting on an insurance settlement. I asked if I could give a check to hold it fore a few days. The manager ( I could overhear ) said "they can buy it or leave an insurance settlement. I asked if I could give a check to hold it fore a few days. The manager ( I could overhear ) said "they can buy it or leave it. Why would I risk it not selling?" Got my insurance check 24 hours later. The salesman also came back with a price that was higher that the price posted in the vehicle and it had 6 thousand more miles than listed. Good thing I looked at the odometer. More
Good experience The appointment process was easy. When I arrived the paperwork was ready, the service tech was courteous and efficient. The problem with my car wa The appointment process was easy. When I arrived the paperwork was ready, the service tech was courteous and efficient. The problem with my car was very quickly fixed and I was on my way. A very painless and pleasant experience. More
I just purchased a car at Corwin with the help of Devin Ketelson! He was super helpful, friendly, and knowledgeable. He was gracious to answer all of my questions and we were able to reach a price that I w Ketelson! He was super helpful, friendly, and knowledgeable. He was gracious to answer all of my questions and we were able to reach a price that I was comfortable with. He went above and beyond, coming from Springfield to Branson with my new car to swap my old car that I was trading in. He has been very responsive to some additional questions that I had, 10 out of 10 customer service! I would absolutely recommend him to my friends and family for their vehicle search. I am so glad I came to Corwin Ford to find my car! More
Great job by Morgan! Experience buying a new vehicle is always stressful but Morgan and the test of team at Corwin Ford eased our stress. Such professional, knowledgeable Experience buying a new vehicle is always stressful but Morgan and the test of team at Corwin Ford eased our stress. Such professional, knowledgeable, people. More
The service crew is top notch.. Though a sensor went bad after buying four new tires and it had to be replaced, the crew worked hard to fix the problem. Thanks, Corwin! after buying four new tires and it had to be replaced, the crew worked hard to fix the problem. Thanks, Corwin! More
I needed to have my battery replaced. Corwin Ford got me in and replaced it right away. I was quoted over $100 more at another dealership for a generic battery from a chain auto parts store. I got a Ford ba in and replaced it right away. I was quoted over $100 more at another dealership for a generic battery from a chain auto parts store. I got a Ford battery with a great warranty for an affordable price, and the staff was great to work with. More