Corwin Ford of Springfield

I greatly appreciate Rick in helping me find the perfect vehicle for my family! He worked with me in negotiating the pricing as well as entertaining my children. vehicle for my family! He worked with me in negotiating the pricing as well as entertaining my children. More

Folks at Corwin Ford Springfield MO are very helpful. We made a deal and got business done reasonably quick on a very busy Saturday. We made a deal and got business done reasonably quick on a very busy Saturday. More

The Mustang we bought from Corwin still has many of the issues it had when we bought it. Many of the things were supposed to be fixed before we picked it up but were not! Although we've had it in the sho issues it had when we bought it. Many of the things were supposed to be fixed before we picked it up but were not! Although we've had it in the shop several times, the window still whistles at highway speeds and doesn't fit correctly. It is very, very annoying. We understood when we bought the car that it would be fixed and we would be taken care of. That really wasn't the case at all. Each time our local Ford dealer reached out to Corwin they didn't have much luck with a return call of any kind or even an email let alone $ to back up the repairs. Even though this car was supposed to be "Gold Certified" there were so many things wrong with it that I have no idea how it passed the "rigorous 172-point inspection". The driver side window went up and down for no reason. (we tried to have this fixed several times) The movement is gone but the fit is terrible and the wind whistle is terrible at highway speeds. I also paid out of pocket to try to get this fixed even though Corwin promised it would be fixed at no charge. We were even encouraged to stay in Jefferson City without coming to Springfield for the repairs. I know now why this happened. It happened because Corwin didn't want to deal with the problems.... The side mirror doesn't adjust and is very loose. The latch to move the seat forward doesn't work half the time, there is a huge crack in the trunk lid cover.... etc., etc., etc. Our salesman and the finance guy were good but the rest of the staff seemed a little too slick and unfriendly. The place seemed unorganized and unprofessional. We would not buy another car from Corwin and we've told everyone in the Springfield area to steer clear as well. I've had many cars. This is our 3rd Mustang Convertible and by far it has been the worst buying process and customer service I've ever experienced. I've heard that things have changed and that there is new leadership. I hope this is the case because I'm not sure how they would stay in business otherwise. If you want to keep customers and get positive reviews you might want to take better care of everyone that walks through the door in the future. My family and I won't be back.... and neither will any of our friends if I can help it. More

I like being able to have an appointment and getting in and out promptly and without being pressured into extra services. and out promptly and without being pressured into extra services. More

The folks at Corwin have always done a great job for my wife and I, and our family. Especially after we had our vehicle totalled shortly after purchasing. The salesman (Rich) and the Finance man (Andrew) w wife and I, and our family. Especially after we had our vehicle totalled shortly after purchasing. The salesman (Rich) and the Finance man (Andrew) were very kind as well as meeting our vehicle/financing needs. More

Been coming here for the last 3+years for my work van and the staff here is top notch the staff here is top notch More

Got me in on short notice for an oil change. Charlie, my Service Advisor was very professional and friendly. I definitely recommend going to Corwin Ford Quick Lube. Charlie, my Service Advisor was very professional and friendly. I definitely recommend going to Corwin Ford Quick Lube. More

David Tice was friendly and knowledgeable. Great selection of Trucks and Cars. and Broncos. Great sevice. Great selection of Trucks and Cars. and Broncos. Great sevice. More

It was a great experience from beginning to end. Our sales man was outstanding, and everyone in the dealership were kind and helpful. This is the second car we have purchased from Corwin, I wouldn' Our sales man was outstanding, and everyone in the dealership were kind and helpful. This is the second car we have purchased from Corwin, I wouldn't go anywhere else to buy a car. More

Good dealership. Rich was a fantastic sales rep and made the initial call and delivery smooth. Made a purchase remotely and it worked out great. Rich was a fantastic sales rep and made the initial call and delivery smooth. Made a purchase remotely and it worked out great. More