Corwin Ford of Springfield

Great service I am in there about every six weeks in their Quick Lube and always Great service Highly recommend this dealership to any one in the area I am in there about every six weeks in their Quick Lube and always Great service Highly recommend this dealership to any one in the area More

2018 Ford Edge Service The gentleman who assisted me at the Quick Lane Service Center was polite, friendly & helpful. He answered my questions so that I could understand wh The gentleman who assisted me at the Quick Lane Service Center was polite, friendly & helpful. He answered my questions so that I could understand what he was saying & he didn't talk down to me because I'm a woman. My SUV was serviced quickly (oil change, tire rotation & routine maintenance) & I was back on the road within a reasonable amount of time (even though there were some no-shows for work in this area). More

Why the 5-stars... easy, outstanding customer service! From the first time I acquired about my dream car on the phone, to pulling it off the lot the team at Cowin Ford was spectacular. Sam Stephens made s From the first time I acquired about my dream car on the phone, to pulling it off the lot the team at Cowin Ford was spectacular. Sam Stephens made sure I got just what I wanted. Then Andrew Ivory was able to work on a great interest rate from Ford Credit, and BAM! I was driving off the lot in my beautiful new car. More

Friendly and Helpful My old car recently started giving me transmission trouble. In the end we (my wife and I) decided it would be better to replace it than repair it. W My old car recently started giving me transmission trouble. In the end we (my wife and I) decided it would be better to replace it than repair it. We arrived at Corwin early on a Saturday morning and were helped almost immediately. After looking around for a bit we left to visit other dealerships but ended up back at Corwin by sometime around noon. The sales team was very friendly and helpful and the prices were good. The finance department was also very friendly and helpful and overall we had a good experience. More

Service was terrible! Bought a 2018 exposition in July. Had battery tested yesterday no good. Charged me for battery on a 5yr battery. Wouldn’t a battery last longer than that? They said it was a factory b Had battery tested yesterday no good. Charged me for battery on a 5yr battery. Wouldn’t a battery last longer than that? They said it was a factory battery. Wasn’t the vehicle made in a factory? Aaron no help wanted to argue. More

David was very helpful finding tires that fit my needs. The work was done quickly and the price was great! I will be going back. The work was done quickly and the price was great! I will be going back. More

Buy here Chad Skeleton did a great job, I would highly recommend.You can trust these folks. 1st time there, Wish I had visited sooner.. superior dealer. Chad Skeleton did a great job, I would highly recommend.You can trust these folks. 1st time there, Wish I had visited sooner.. superior dealer. More

2nd time returning in a week The staff is very friendly and good at keeping you up to date. I came back to get my battery and windshield wipers replaced. One of the mechanics le The staff is very friendly and good at keeping you up to date. I came back to get my battery and windshield wipers replaced. One of the mechanics left the plastic cover on my wiper..... I had to pull it off when I got home. Not a big deal, but would've been if it had been raining. The last two times I've been there something has been left or not completely finished. It has been small things but shows a lack of attention to detail.... either that or you need more shop help. I waitef a lot longer than predicted again but was a given a little break on my bill because of it. Your office staff is why I keep coming back. More

Good Times at Corein I always feel I take my car to the service express at Corwin and not worry about quality workmanship. Always good to deal with these guys. Fast and fr I always feel I take my car to the service express at Corwin and not worry about quality workmanship. Always good to deal with these guys. Fast and friendly. More

Check Engine Light I had to make an appointment and bring my car back at 7:30 a.m. I waited 3 hours and they figured out problem, but I had to bring it back the next day I had to make an appointment and bring my car back at 7:30 a.m. I waited 3 hours and they figured out problem, but I had to bring it back the next day because they didn't have the part. I didn't make it back at mid-morning like they suggested so when I came in around 11:30, I was told I had to bring my car back after 2 because the technician was gone to lunch. Overall, it was a lot of wasted time, but they did replace the part, and my car is back to normal again. I did get to talk to some interesting people in the waiting room and got to watch tv, so it was all good. I was not charge anything because it was covered under the warranty. More