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Corwin Ford of Springfield
Springfield, MO
729 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 729 reviews
July 13, 2019
Not what we expected We purchased our Dodge Durango from them 2 weeks ago. We received the paperworks by mail today just to find out we now have to pay taxes for registrat We purchased our Dodge Durango from them 2 weeks ago. We received the paperworks by mail today just to find out we now have to pay taxes for registration and license when we were told they were included in the loan. Our monthly payment it's not what we talked about with the salesperson at the time. One last thing, after a week from the purchase, the engine lights came on and now we have to bring it back to them to check it out. Not happy at all. More
by Marty
Employees Worked With
Kyle
July 07, 2019
Quick and fast Paul S was my salesmen and he was great he found me the perfect car for the price I was looking for. I was in and out in about 2 hours. Paul S was my salesmen and he was great he found me the perfect car for the price I was looking for. I was in and out in about 2 hours. More
by Jaz
Employees Worked With
Paul S
July 06, 2019
Paul S. Rocks at Corwin Ford Springfield Paul was able to work with us to keep us in our price point with the high quality that Ford offers. Paul stayed with us through the entire process of Paul was able to work with us to keep us in our price point with the high quality that Ford offers. Paul stayed with us through the entire process of changing our minds. Handled all the curves that I could throw which kept us focused on the great purchase. Thank you to Paul and the crew at Corwin Ford of Springfield MO. More
by PittsFamily2015
Employees Worked With
Paul Spitz
June 30, 2019
Service center isn’t about service Went in for a so called express oil change that took over three hours to start my car the next morning and find check engine light on. Went in for a so called express oil change that took over three hours to start my car the next morning and find check engine light on. More
by Mike Woodrum
Employees Worked With
Don’t remember any names I dealt with especially after so many of them trying to insult my intelligence.
June 21, 2019
Expedition We were looking for a bigger vehicle for our family and Corwin had the right fit for us. Kyle Newsom met us on the lot as we were looking and we loved We were looking for a bigger vehicle for our family and Corwin had the right fit for us. Kyle Newsom met us on the lot as we were looking and we loved his laid back approach as we told him exactly what we wanted and he listened and delivered exactly what we needed! Awesome experience and didn’t take all day. More
by George,B
Employees Worked With
Kyle Newsom
June 21, 2019
Disappointed 2018 Ford user. Made a appointment to get the noise in my front wheel checked. The noise was present for two days but this morning when I was driving to the dealer I Made a appointment to get the noise in my front wheel checked. The noise was present for two days but this morning when I was driving to the dealer I did not hear the noise. I made the mistake of being honest with the young man.He said that it did not make the noise they could not fix it. Since I will be going out of town soon I said can you check it. He gave me this stare. I said "No problem I will take it take it to another Ford Dealer. I purchased the car from Corwin but this is probably my last visit. More
by darrel
Employees Worked With
Don't know the employee name
June 16, 2019
The customer service was amazing at Corwin Ford Sam Stephens was a great salesman and took his time to help me get the best car for me. He was very patient and friendly. Sam Stephens was a great salesman and took his time to help me get the best car for me. He was very patient and friendly. More
by Agammill
Employees Worked With
Sam Stephens
June 16, 2019
No Stars We purchased a vehicle from Corwin Ford in Springfield, MO three weeks ago and were told we would have the paperwork for our financing and tags within We purchased a vehicle from Corwin Ford in Springfield, MO three weeks ago and were told we would have the paperwork for our financing and tags within 2 weeks. After several calls to the salesman and the dealership, it has now been 3 weeks and still no paperwork, along with leaving messages during normal business hours with the operator for someone to call us back regarding this issue and no returned calls. The salesman told us he would get new floor mats and a paint pen with the purchase at no additional cost and we were assured these would be delivered to us within 2 weeks as well, still no update on these either. Two days after purchasing the vehicle a text was sent to the salesman asking if there had been a problem with one of the tires not holding air, the response was "just put some air in it, it should be fine." The tire had actually been plugged in an area that cannot be fixed so had to purchase new rear tires as well within a week of purchase. This vehicle is supposedly a certified used vehicle and has been thoroughly inspected so this kind of damage to the tire should have been found. Definitely would not recommend this dealership and we will not be returning. More
by Jmhec2012
Employees Worked With
Chad Skelton
May 25, 2019
Zac Boring is phenomenal After days of car shopping, meeting Zac was a breath of fresh air. He made my car buying process so simple, fun, and most importantly headache and has After days of car shopping, meeting Zac was a breath of fresh air. He made my car buying process so simple, fun, and most importantly headache and hassle free! I will definitely be recommending him to all my friends and family who are wanting a new or used vehicle! Thank you Zac! More
by Princessdev04
Employees Worked With
Zac Boring, Kyle Newsom, Matt Hilton
May 22, 2019
Emergency 800 miles from home I was traveling with a group of people with special needs to Branson when I noticed something leaking from one of my rear wheels. I have a custom mad I was traveling with a group of people with special needs to Branson when I noticed something leaking from one of my rear wheels. I have a custom made Ford van with a tag axle and 6 wheels and the front rear tire had an axle seal fail. (I believe I have the correct wording.) My husband had numerous contacts with Matt, the service advisor we worked with. They were able to work out a time for me to stop and have the fluids checked in the differential; the fluids were full but it was obvious that there was a leak of some sort. The wait was short and very comfortable. I'm sorry I didn't catch the name of the young man who checked us in but he was very accomodating to us. We left with no charge and a free bottle of fluid in case. As we continued it appeared to me the leak got worse and I was concerned about safety so back to Matt who set up a early appointment to have the seal replaced. I was able to leave Branson and everyone, have the van repaired, even a new bearing found for the 2002 van and still be back in Branson by noon. I so appreciate the kindness, understanding and willingness to help us out. It is encouraging in today's society to meet people and businesses willing to help. Thank you. More
by traveler123
Employees Worked With
Matt - servise advisor
