Corwin Ford of Springfield

No Stars We purchased a vehicle from Corwin Ford in Springfield, MO three weeks ago and were told we would have the paperwork for our financing and tags within We purchased a vehicle from Corwin Ford in Springfield, MO three weeks ago and were told we would have the paperwork for our financing and tags within 2 weeks. After several calls to the salesman and the dealership, it has now been 3 weeks and still no paperwork, along with leaving messages during normal business hours with the operator for someone to call us back regarding this issue and no returned calls. The salesman told us he would get new floor mats and a paint pen with the purchase at no additional cost and we were assured these would be delivered to us within 2 weeks as well, still no update on these either. Two days after purchasing the vehicle a text was sent to the salesman asking if there had been a problem with one of the tires not holding air, the response was "just put some air in it, it should be fine." The tire had actually been plugged in an area that cannot be fixed so had to purchase new rear tires as well within a week of purchase. This vehicle is supposedly a certified used vehicle and has been thoroughly inspected so this kind of damage to the tire should have been found. Definitely would not recommend this dealership and we will not be returning. More

Zac Boring is phenomenal After days of car shopping, meeting Zac was a breath of fresh air. He made my car buying process so simple, fun, and most importantly headache and has After days of car shopping, meeting Zac was a breath of fresh air. He made my car buying process so simple, fun, and most importantly headache and hassle free! I will definitely be recommending him to all my friends and family who are wanting a new or used vehicle! Thank you Zac! More

Emergency 800 miles from home I was traveling with a group of people with special needs to Branson when I noticed something leaking from one of my rear wheels. I have a custom mad I was traveling with a group of people with special needs to Branson when I noticed something leaking from one of my rear wheels. I have a custom made Ford van with a tag axle and 6 wheels and the front rear tire had an axle seal fail. (I believe I have the correct wording.) My husband had numerous contacts with Matt, the service advisor we worked with. They were able to work out a time for me to stop and have the fluids checked in the differential; the fluids were full but it was obvious that there was a leak of some sort. The wait was short and very comfortable. I'm sorry I didn't catch the name of the young man who checked us in but he was very accomodating to us. We left with no charge and a free bottle of fluid in case. As we continued it appeared to me the leak got worse and I was concerned about safety so back to Matt who set up a early appointment to have the seal replaced. I was able to leave Branson and everyone, have the van repaired, even a new bearing found for the 2002 van and still be back in Branson by noon. I so appreciate the kindness, understanding and willingness to help us out. It is encouraging in today's society to meet people and businesses willing to help. Thank you. More

Rick was awesome!!! Rick Richardson was a DREAM to work with. He gave us the best deal head on and heightened the experience with his help and kindness! This was my first Rick Richardson was a DREAM to work with. He gave us the best deal head on and heightened the experience with his help and kindness! This was my first time buying a car and he made the entire process fun and easy. Would definitely recommend him!!!! More

Just ask for Darold What a great experience! We give 5 stars to our salesman - Darold, and another 5 stars to the Dealership. We drove about 2 hours to look at a certain What a great experience! We give 5 stars to our salesman - Darold, and another 5 stars to the Dealership. We drove about 2 hours to look at a certain truck that was advertised on their web site. It didn't match our expectations after the test drive - nothing wrong with the truck, it was our check off list that didn't match up. Darold helped us find just the right truck. The whole process was stress free, no pressure. We were treated very nicely by everybody and felt Darold did all he could to get us the best price in a very efficient manner. We were equally pleased with the Business Manager, Dave Trevarthen. He completed the paperwork quickly with a very friendly attitude. More

Great Austin was super helpful! Very friendly and made sure we got what we were looking for. We are super happy with our van that we got! Austin was super helpful! Very friendly and made sure we got what we were looking for. We are super happy with our van that we got! More

Great service They were very helpful and very professional. Grade A customer service. I would recommend them to all friends and family. Very polite and professional They were very helpful and very professional. Grade A customer service. I would recommend them to all friends and family. Very polite and professional dealership More

They listen to you! They listened to our needs and got us the right truck for the money. Be sure and ask for Devin Ketelsen when buying a vehicle. He's awesome!! They listened to our needs and got us the right truck for the money. Be sure and ask for Devin Ketelsen when buying a vehicle. He's awesome!! More

Thank you, Corwin! Our salesman, Kent, was very friendly to us and helped us make the decision to buy a car we need. Thank you, Kent! We really appreciated! Our salesman, Kent, was very friendly to us and helped us make the decision to buy a car we need. Thank you, Kent! We really appreciated! More