Corwin Ford of Tri-Cities

Outstanding Service The customer service we received was nothing short of exceptional. Every associate we encountered had a smile and was ready to assist us. They even he The customer service we received was nothing short of exceptional. Every associate we encountered had a smile and was ready to assist us. They even helped remove and carry my car seat, so I could attend to my toddler. Well worth the hour drive for great service. We purchased our vehicle a few weeks prior and worked with Tanner Davis. Tanner was fantastic to work with. Great communication, hard working and always friendly. We have already recommended him to several friends. More

met my price! Had a limited amount that I was willing to spend on a new car, searched the internet and Joshua at Corwin was able to put a deal together for less tha Had a limited amount that I was willing to spend on a new car, searched the internet and Joshua at Corwin was able to put a deal together for less than I thought possible. More

Recalls Freddy was great, friendly and responsive. Recalls were completed, however the back driver side door does not open from inside the truck. Needs to be Freddy was great, friendly and responsive. Recalls were completed, however the back driver side door does not open from inside the truck. Needs to be fixed. More

Just great service Corwin did a great job addressing the issues with my car. Cody was friendly and communicated well. He explained what was going on through every step o Corwin did a great job addressing the issues with my car. Cody was friendly and communicated well. He explained what was going on through every step of the process and made sure to send me updates regularly. Much appreciated! More

Sunroof repair Brought my truck in on a Monday morning, they assessed the repair and told me they needed to order parts and my truck would be ready most likely by th Brought my truck in on a Monday morning, they assessed the repair and told me they needed to order parts and my truck would be ready most likely by the end of Tuesday for sure Wednesday. Mike called and said it wasn't going to be ready until Thursday. This was a problem because I work 4 days on 4 days off 12 hour shifts and wouldn't be able to pick up my truck until the following Monday. Mike told me that they would have the work completed by the end of the day. The dealership was closing but they had my truck ready when they said they would. More

Customer service is always great. Jose Larios has helped me through the purchase of two vehicles from the Ford Dealership and he has far exceeded my expectations both times. His attent Jose Larios has helped me through the purchase of two vehicles from the Ford Dealership and he has far exceeded my expectations both times. His attention to detail and assistance in helping me understand these new fangled cars has helped me transition from ordinary transportation to traveling in style. Thanks, Jose! More

Service center job well done! The service team was outstanding, very friendly and attentive. David Fabian was very helpful and knowledgeable answering my questions and offering th The service team was outstanding, very friendly and attentive. David Fabian was very helpful and knowledgeable answering my questions and offering the best services for my vehicle. The team worked together and delivered a superior job! More

I would use them again Hope I don’t need to! Other than my front number and right front finder had to be painted, my car hood looks like it was bought at a junk yard, becaus Hope I don’t need to! Other than my front number and right front finder had to be painted, my car hood looks like it was bought at a junk yard, because the hood is noticeably not matching the new painted parts, I am upset with the insurance and will deal with them More

Used car dealership style. Bad psychology use at its worst. The business is beautiful! The people are dressed for success... VERY clean and pleasing to the eye! Everything else is 18th street Louie. They li The business is beautiful! The people are dressed for success... VERY clean and pleasing to the eye! Everything else is 18th street Louie. They lie, flatter and manipulate to make ends meet. I will not even go near the dealership again... It's Diseased. Ford is awesome... Therefore... Take the hit and go to the Prosser dealership. The only reason I gave stars... At least one was required. Avoid Corwin! More

Great hospitality and very informational. I love my 17 f550 I purchased for my construction company, so I'm back for another, this time a f350 lariat dually for my iron company. Ford is the o I love my 17 f550 I purchased for my construction company, so I'm back for another, this time a f350 lariat dually for my iron company. Ford is the only dealer I feel will help companies build credit without insane requirements (great business strategy... probably why they didn't need a bail out. THANK YOU FORD FOR NOT ONLY FOR BEING A BUSINESS ROLLMODEL BUT A TRUST WORTHY COMPANY. More