Corwin Ford of Tri Cities - Service Center

Always good service The ford dealership service center has always taken care of me for 9 years, they have all done excellent, even when I don’t fill out the survey I have The ford dealership service center has always taken care of me for 9 years, they have all done excellent, even when I don’t fill out the survey I have been nothing but satisfied with Pasco Ford More

Angela Hancock walks on water!!! Fantastic asset to your dealership Angela Hancock helped me get a loner vehicle that was needed for my wife who had special needs to assess and exit f Fantastic asset to your dealership Angela Hancock helped me get a loner vehicle that was needed for my wife who had special needs to assess and exit from a vehicle ,while my car was in the body shop. Mrs Hancock went out of her way to help me get the right vehicle. A very dedicated and sincere lady who sets your Ford dealership to the highest standards. Thank you !!!! More

Friendly, fast, knowledgeable, serviced my car right. Corwin Ford Tri-Cities is a straight forward dealership I can trust my car with and believes in taking care of their customers and the service provide Corwin Ford Tri-Cities is a straight forward dealership I can trust my car with and believes in taking care of their customers and the service provided shows this to be true. More

good service but very over priced good service, but it cost $500 for two new clickers on a ford fiesta. That is outrageous and I would not have paid it unless I had to. I begged for a good service, but it cost $500 for two new clickers on a ford fiesta. That is outrageous and I would not have paid it unless I had to. I begged for a discount and did not get one. Team was courteous but again, why so much for two new clickers. I feel like I should get a lot more for that amount of money. More

Fair and reasonable After a couple of unsatisfactory experiences with the prior ownership of this dealer, my experiences with Corwin Ford’s service department have been g After a couple of unsatisfactory experiences with the prior ownership of this dealer, my experiences with Corwin Ford’s service department have been good. I’ve gone in for routine oil changes and two recalls, and other than the month it took to get a service appointment for the recall work, I have no complaints about the price I’ve paid for non-recall work (although I do think it’s ridiculous to have to replace steering control rods at 73K on a 2012 model vehicle, but that’s on Ford, not the local dealer). I was kept updated as to the progress of the repairs as I was waiting in their customer lounge, and all interactions I’ve had with their service department employees have been professional and courteous. More

Recall for Ford Fusion I had a wonderful experience I was in and out in less than 40 minutes. The staff was knowledgeable and was able to complete the recall in a timely ma I had a wonderful experience I was in and out in less than 40 minutes. The staff was knowledgeable and was able to complete the recall in a timely manner. I highly recommend Victor and his team. More

Got me in for service within my requested timeframe I called on Monday and they were able to get me in on Wednesday for service prior to our road trip. Their waiting room is comfortable and convenient f I called on Monday and they were able to get me in on Wednesday for service prior to our road trip. Their waiting room is comfortable and convenient for working on my computer while I wait. Their customer service is always friendly and professional. More

Oil change for Ford Escape Excellent service as always! Company personnel are always friendly and informative! They make you feel like a welcomed customer each and every visit. Excellent service as always! Company personnel are always friendly and informative! They make you feel like a welcomed customer each and every visit. Thanks so much. More

Friendly and Helpful service David went over the top explaining the cost, service that would be done and answered several questions. He was very knowledgeable and took the time ne David went over the top explaining the cost, service that would be done and answered several questions. He was very knowledgeable and took the time needed to make me feel at home. More

Cylinder head rebuild They were Supportive and provided great service. They were really helpful and honest and supported my needs during the entire repair of my vehicle. Th They were Supportive and provided great service. They were really helpful and honest and supported my needs during the entire repair of my vehicle. The staff was friendly. More