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Jesse Gutierrez
Jesse Gutierrez at Corwin Ford of Tri-Cities

Jesse Gutierrez

Quick Lane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.7
311 Reviews
4.7

311 Reviews

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311 Reviews of Jesse Gutierrez

May 09, 2026

Dealership Rating
Employee Rating

Great as always! !! Will continue to use Corwin. Been using Corwin for 10 years now! More

by ADHARVEY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco, Derby Monroe, Allan Cardenas, Kevin Cornejo, Demetrio Castaneda, Josue Alvarez, Cristian Mendez, Journey Dewey, Tina Beaver

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May 09, 2026

Corwin Ford of Tri-Cities responded

We appreciate your loyalty over the past ten years. Our service team takes pride in keeping your Ford running smoothly. We’re here whenever you need us next. Niko Armijo, General Manager

April 27, 2026

Dealership Rating
Employee Rating

Love the traveling mechanic that came to my house. On time and efficient. The recall initiated software update for my 2023 F-150 was completed without a hitch. Thanks! More

by JEPETERSON9
Recommend Dealer
Yes

Other Employees Tagged: Noah Benavides

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Apr 27, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear our mobile technician arrived promptly and completed the recall software update for your 2023 Ford F-150 without a hitch. Thank you for sharing your feedback and trusting us with your service. Angela Hancock, Service Manager

April 19, 2026

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Employee Rating

These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler, Allan Cardenas, Kevin Cornejo, Noah Benavides, Demetrio Castaneda, Josue Alvarez, Journey Dewey, Tina Beaver, Doug Butler

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Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

March 26, 2026

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Employee Rating

Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Bender, Juan Orozco, Janelle Foster, Nayeli Gonzalez, Allan Cardenas, Noah Benavides, Josue Alvarez, Tina Beaver, Doug Butler

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Mar 26, 2026

Corwin Ford of Tri-Cities responded

We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again. Angela Hancock, Service Manager

January 29, 2026

Dealership Rating
Employee Rating

I like the people there at Corwin, I have a long standing relationship with a few of them and they always help me out when possible More

by PALOMJE85
Recommend Dealer
Yes

Other Employees Tagged: Jose Larios, Niko Armijo, Demetrio Castaneda

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Jan 29, 2026

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

December 09, 2025

Dealership Rating
Employee Rating

Service was adequate, but ever since they let Jesse go from the service department I feel like I don’t get that personalized service that I’m used to and I don’t have trust in the guys that are behind the More

by tony.schwab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angela Hancock, Journey Dewey, Tina Beaver

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Dec 10, 2025

Corwin Ford of Tri-Cities responded

Thank you for this feedback, Tony. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Angela Hancock, Service Manager

November 20, 2025

Dealership Rating
Employee Rating

Having to call last minute to fix my truck. They took care as always and got me back n the road. Thank you More

by tcs71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco, Kevin Cornejo, Noah Benavides, Demetrio Castaneda, Josue Alvarez

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Nov 20, 2025

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

October 12, 2025

Dealership Rating
Employee Rating

Juan always returns my calls and staff is always there to help with any questions. More

by COOLMEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco, Maia Solferino

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Oct 12, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

October 09, 2025

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Employee Rating

I just did my oil change at Corwin Ford Tri-Cities and had a great experience! Everything was quick, smooth, and professional. Noah took great care of me, super friendly, helpful, and made sure my vehicle More

by LAU1AYALAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco, Laura Ayala, Doug Butler, Kevin Cornejo, Noah Benavides, Josue Alvarez, Journey Dewey, Tina Beaver, Doug Butler

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Oct 09, 2025

Corwin Ford of Tri-Cities responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford of Tri-Cities to be a positive one. Please don't hesitate to reach out if you need anything else. Angela Hancock, Service Manager

October 04, 2025

Dealership Rating
Employee Rating

A great representative that meets the needs of customers by providing a quality and a quick service to those. More

by Cody C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cornejo, Noah Benavides

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Oct 04, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

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