Corwin Ford of Tri Cities - Service Center

Had a couple of small warranty issues. They investigated the issues and verified there was a problem. They were all fixed and appear to be no more issues. Got the truck back and couldn’t se They investigated the issues and verified there was a problem. They were all fixed and appear to be no more issues. Got the truck back and couldn’t see any evidence that they worked on it which is a good thing. Thanks More

Good recall experience When I got the notice in the mail, I called and they set up an appointment for me. When I got there they knew I was coming, were very polite and effi When I got the notice in the mail, I called and they set up an appointment for me. When I got there they knew I was coming, were very polite and efficient. They gave me an estimate of how long it would take and gave me a ride home. More

Excellent sales experience good price. Had follow on to new sale for mud flaps. Allow us to pick time. We came in service was right on time when we arrived and they beat their estimated in Had follow on to new sale for mud flaps. Allow us to pick time. We came in service was right on time when we arrived and they beat their estimated install time. More

Overnight repair and recall Approachable service advisor, constant updates through text, email, and calls about vehicle, and generous loaner vehicle. The vehicle was worked on q Approachable service advisor, constant updates through text, email, and calls about vehicle, and generous loaner vehicle. The vehicle was worked on quickly considering a part that needed to be ordered. More

Tune up Francisco did a great job, very informative on future maintenance I will need. Angela the manger is great to work with. car runs great after tune up. Francisco did a great job, very informative on future maintenance I will need. Angela the manger is great to work with. car runs great after tune up. More

Service was good. Service was great, was disappointed that you have to make appointment for oil change. Liked being able to show up and just get it done when I found ti Service was great, was disappointed that you have to make appointment for oil change. Liked being able to show up and just get it done when I found time to get over there. First time I came they couldn't fit me in and had to cone back the second time after making an appointment. Service is always good and that is why I continue to come back for oil change. More

Very fast ! I came in for a recall. Fixed and on the road in less than a hour. I barely finished the free cup of coffee. Great service I came in for a recall. Fixed and on the road in less than a hour. I barely finished the free cup of coffee. Great service More

Super Professional, courteous, and caring. Great communication and workmanship. Would recommend to anyone that is looking for a car mechanic and service. Professional, courteous, and caring. Great communication and workmanship. Would recommend to anyone that is looking for a car mechanic and service. Thanks to Junior and will return even though it is an hour drive. More

Great experiance as usual Just an easy comfortable experience, no pressure what so ever. Good coffee good people. As seniors on a fixed income they were very understanding of o Just an easy comfortable experience, no pressure what so ever. Good coffee good people. As seniors on a fixed income they were very understanding of our situation. More

Overall, great job on my recall Victor did a great job in handling my recall on my Fusion. However, how he handled the angry customer in front of me was amazing! Victor did a great job in handling my recall on my Fusion. However, how he handled the angry customer in front of me was amazing! More