Corwin Ford of Tri Cities - Service Center

poor service We had our car serviced for a noise on fan and had to wait on car part. They said we needed an oil change so we said go ahead but I'm not sure what t We had our car serviced for a noise on fan and had to wait on car part. They said we needed an oil change so we said go ahead but I'm not sure what the milage was since the car was there and I could not see the sticker. They were suppose to rotate the tires. When I got it home one tire had a crack in whitewall. It should have been seen since they noted we would need new tires soon. We took the car to Les Schaub to look at and possibly fix. They called and said that this tire could not be repaired and would have to be replaced. Then they called back and said we had 3 different brand tires on the car and all 4 had to be the same on the SUV. The car was brand new when we drove it off the lot and has only been serviced there. We had to replace all 4 tires at a cost to us of $1300. More

Quick and professional! My service manager was great, he showed me other products and took the time to explain and compare. I’m no certain of my Service Managers name but all My service manager was great, he showed me other products and took the time to explain and compare. I’m no certain of my Service Managers name but all who worked me were great. The only complaint I have is the “ car wash” and I use that term very loosely. I swear it came out dirtier than when it went in. Extremely disappointed. More

Positive Experienc The manager was very polite and helpful, he explained everything to me and my service was actually performed in less than the amount of time he origin The manager was very polite and helpful, he explained everything to me and my service was actually performed in less than the amount of time he originally quoted. More

Great people at Corwin FORD! Charles and Jesse and the boys at the Quick Lane Service station were wonderful, efficient and professional with their assistance. Thank you guys! Ke Charles and Jesse and the boys at the Quick Lane Service station were wonderful, efficient and professional with their assistance. Thank you guys! Keep up the good work. More

Freddy always takes good care of my repair needs. This dealer ship is built around service anyone can sell but when they continue to provide a high level of service to my vehicles year after year and This dealer ship is built around service anyone can sell but when they continue to provide a high level of service to my vehicles year after year and stand behind the work they do keeps me coming back More

Freddy is Amazing!!!! Freddy is always making me feel like im the most important customer. Thanks for all you do for us Freddy I know your job isn't easy. Freddy is always making me feel like im the most important customer. Thanks for all you do for us Freddy I know your job isn't easy. More

Good service Cory attentive when I first arrived. Not sure why it took 5 hrs to re-seal a door seal. I'm glad I didn't wait. Courtesy van is an added service, mu Cory attentive when I first arrived. Not sure why it took 5 hrs to re-seal a door seal. I'm glad I didn't wait. Courtesy van is an added service, much appreciated. More

Good Experience Freddy, Austin & all were great! From out of town, unexpected repairs needed on my truck. Had rental for me in a snap! Awesome, Thank you! Freddy, Austin & all were great! From out of town, unexpected repairs needed on my truck. Had rental for me in a snap! Awesome, Thank you! More

Personalized care Every time I have visited Corwin Ford for whatever reason I've been taken care of with efficient, friendly people. They are never pushy but yet make s Every time I have visited Corwin Ford for whatever reason I've been taken care of with efficient, friendly people. They are never pushy but yet make sure my needs are met. More