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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,491 Reviews

1,491 Reviews of Corwin Ford of Tri Cities - Service Center

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March 14, 2018

Great people at Corwin FORD! Charles and Jesse and the boys at the Quick Lane Service station were wonderful, efficient and professional with their assistance. Thank you guys! Ke More

by IRENEOLKERIIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Hipp
March 14, 2018

Quick Lane not so quick We were told that an appointment was not necessary. Arrived and took about a hour to get our vehicle in. Service need to get quicker at Quick Lane. More

by Chris Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Castro
May 01, 2018 -

Corwin Ford of Tri-Cities responded

Thanks for the feedback. We are currently restructuring our appointment policy to make sure this situation won't repeat.

March 14, 2018

Professional, Courteous & Easy Thank you to Cody B. He was extremely professional but at the same time very kind and did a great job explaining the entire process. The driver More

by SMITHND2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
March 14, 2018

Awesome service! Cody was extremely helpful! Made sure everything was done right and extremely quick. Everyone was very friendly while I waited as well! A very clean a More

by Big Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
March 14, 2018

Oil change They were very courteous and did the oil change on my car. They also washed my car which needed a bath. I will always bring my car in for service More

by POKEY_KENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Boschert, Javier Gutierrez
March 09, 2018

Need more staff You need more staff. It takes too long to get our car in for work. The only reason I keep coming back is because of Cody’s excellent service! More

by Vampirefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
March 08, 2018

Problem solved before I even knew it Cody and the team there got my car in as fast as possible and called me right away when with what the issue was. He made sure that if I needed a ride More

by John Sturgis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
March 07, 2018

Service performed for safety recall The service manager was friendly and the job was done when he said it would be. I only wished I could have scheduled the repair for a more specific ti More

by yorg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Rodriguez
March 05, 2018

Stranded in Pasco Great service from Cody and Corwin Ford. I was passing through Pasco but my truck wouldn't go any further. Cody arranged to pick up the pieces and sol More

by DERRILTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
March 04, 2018

Helpful staff, clean and well run facility, fast service I like the new quick lane service. No appointment necessary... however, parking seems a bit limited when it gets busy, but the staff managed the in a More

by NORTHSTAR9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Wierzchowski
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