Corwin Ford of Tri Cities - Service Center

The service department never answers phone calls. They never call you back. The service department needs to learn how to answer the phone, call customers back. But when I go in there the guy I work w They never call you back. The service department needs to learn how to answer the phone, call customers back. But when I go in there the guy I work with is very nice and caring. More

It was good but slow. Unfortunately, my vehicle did not get completed until the next day. Had I known I would have rescheduled Unfortunately, my vehicle did not get completed until the next day. Had I known I would have rescheduled More

No pressure, great prices, friendly staff. I've said it all in 9 words Great job I've said it all in 9 words Great job More

Extended warranty service. Took a few days to diagnose (which is very inconvenient) especially since it wasn't being looked at until the day I picked it up. Then waited a month Took a few days to diagnose (which is very inconvenient) especially since it wasn't being looked at until the day I picked it up. Then waited a month to be able to schedule for repair. Again had to leave car for almost a week so it could be there when the tech was ready for it. Tina was great with communication. Just wish the shop timing was better. More

They were great to work with and made the buying process easy. However, I recently found out my points weren't entered into Ford Rewards. easy. However, I recently found out my points weren't entered into Ford Rewards. More

My brother took it in for me while I was away but he said everything went well everything went well More

Dropped my truck off, they fixed it, I picked it up. Drives smooth Now with a new driveline Drives smooth Now with a new driveline More

Nice no pressure experience. No surprise add-ons. Friendly sales people. Brenden was great working with me over my 1 year wait. Helped me change options and get exactly what I wa No surprise add-ons. Friendly sales people. Brenden was great working with me over my 1 year wait. Helped me change options and get exactly what I wanted. More

Bought new vehicle from previous ownership and ever since Corwin took over they have been difficult to work with for warranty issues Corwin took over they have been difficult to work with for warranty issues More

Good Fast and kind staff. I don't feel like they try to rip me off every time I go I don't feel like they try to rip me off every time I go More