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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,522 Reviews
Call Service Center (509) 544-8000

1,522 Reviews of Corwin Ford of Tri Cities - Service Center

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January 13, 2024

The purchase and aftermarket service was top shelf. The service is so/so I am done More

by WINCH_63
Recommend Dealer
Yes
Employees Worked With
Chandler Firth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Firth
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January 13, 2024

Well organized, courteous , Completed job on time, kept me informed during repair Answered questions in understandable words More

by FCWICKHOLM
Recommend Dealer
Yes
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January 13, 2024

Outstanding customer service in a professional and pleasant manner not available anywhere else in the industry More

by CTHEWITTCONSULT
Recommend Dealer
Yes
Employees Worked With
Angela, Doug, Nick
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Jan 13, 2024 -

CTHEWITTCONSULT responded

Outstanding customer service in a professional and pleasant manner not available anywhere else in the industry

January 13, 2024

Working with Doug was Superb, went out of his way to keep me informed. The length of time it took to repair my vehicle, I give it a 1. More

by Wspx833
Recommend Dealer
Yes
Employees Worked With
Doug Butler
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Jan 12, 2024 -

Wspx833 responded

The 1 does not reflect Corwin Ford of Tri-Cities, it’s a reflection on Ford Motor Co. It took entirely too long to update the software so my horn and backup sensors would work…about 5 to 6 weeks!

January 13, 2024

It was great Very nice and accommodating, answered all questions and very helpf Great customer service More

by JESSFIG89
Recommend Dealer
Yes
Employees Worked With
Doug
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January 13, 2024

Great customer service and good communication. Thanks I appreciate all of the hard work, thank you More

by Seansharp8978
Recommend Dealer
Yes
Employees Worked With
Doug Butler
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January 13, 2024

How old is very professional who is awesome is easy and so is the finance people and Chandler with the accessory department very happy More

by GARYTALCOTT2691
Recommend Dealer
Yes
Employees Worked With
Alan
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January 13, 2024

In and out. ..... Corwin ford dealership does a great job with my truck. They keep me informed about what my truck needs.... fair and honest. More

by tcasey425
Recommend Dealer
Yes
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January 13, 2024

It took 3 days for someone to answer and return my call for service appointment after that trying time it was all great. But, why are you asking again, I completed a survey after I picked up my car. More

by LDMORRISON2
Recommend Dealer
Yes
Employees Worked With
Asta Reh, Asta Reh
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January 13, 2024

It was great I really appreciated the communication I could not have been happier with the service More

by ALFREDSMACK
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Orozco
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