Corwin Honda Colorado Springs

Great car, but misleading tactics Overall, it was a good experience, Greg and John were fine to work with in Sales and so was Ricky in Finance, and I give them all 5 stars. However, Overall, it was a good experience, Greg and John were fine to work with in Sales and so was Ricky in Finance, and I give them all 5 stars. However, there was one part of the process that still has me frustrated and embarrassed and why my overall rating is poor and I will not recommend Freedom Honda to anyone else. The CRV I bought has an additional package that comes with it, you know: "moonroof visor, luggage bars, all weather mats, protective wraps, etc." for $4200. I felt pretty good when I negotiated this down to $0 as almost all of these extras I would not order. The next day I had to come back to have the bars put on the roof. This gave me the time to price out this package individually. Bottom line, the costs of the dealership for this $4200 package could not possibly be more than $1000 and likely is much less. Now, I'm feeling like I got hoodwinked by your "upgrade package" as it's very clear this is used to make sure a customer pays full retail costs, or hopefully for you guys, more than full retail. I'm sure whatever manager is reading this is thinking, "great, that little $4200 package worked as it should". I'm thinking I got misled by this package and it is a shining example of why the car buying experience remains one most consumers would like to avoid. I will be passing my thoughts and experience onto Honda Corp of America. Like I said, Greg and John were good to work with and so was Ricky in Finance. This is clearly a management decision to put this package on each new Touring CRV and one that is leaving me feeling dumb...I don't like to feel like I've been taken and that's how I feel. More

Emergency window repair The regulator on my driver's side window broke, leaving the window down, the day before I had to leave town. The dealership didn't have a replacement The regulator on my driver's side window broke, leaving the window down, the day before I had to leave town. The dealership didn't have a replacement part but they tracked one down at another parts store and got it installed in time for my trip. Thanks! More

Excellent experience. Everyone we worked with was very professional and helpful. We especially appreciated the lack of pressure. A very good experience and I would recomm Everyone we worked with was very professional and helpful. We especially appreciated the lack of pressure. A very good experience and I would recommend the dealership. More

Love our van! The staff were very friendly and helpful. We were able to negotiate a fair trade and get the vehicle we came to look at! Gilbert was attentive and h The staff were very friendly and helpful. We were able to negotiate a fair trade and get the vehicle we came to look at! Gilbert was attentive and helpful and was very good to get answers he wasn't sure on, rather that just push on by them. More

Great! He helped me get the best price possible for my CR-V and listened to all of my needs. I am on a tight budget and he got me a great car for a great pri He helped me get the best price possible for my CR-V and listened to all of my needs. I am on a tight budget and he got me a great car for a great price. More

Everyone was very pleasant and helpful. Our experience was good, went well, was relatively quick and the car was well prepared. Everyone was pleasant, helpful and attentive. Low pressure. Our experience was good, went well, was relatively quick and the car was well prepared. Everyone was pleasant, helpful and attentive. Low pressure. We are happy. More

Easiest & fastest ever in all the years of buying cars. My husband received a letter from Freedom Honda about needing older Hondas. Even though his Honda wasn't that old, he decided to go check out the off My husband received a letter from Freedom Honda about needing older Hondas. Even though his Honda wasn't that old, he decided to go check out the offer. He started with Brandon Wilson, one of the sales reps. Brandon showed him a new 2017 Honda Civic and they test drove it. My husband loved it and decided to see how much extra it would cost to purchase it by trading in his car. Dan from finance, who we have known for many years, gave us a great deal, and we bought the car. We finished up the paper work with Ricky while Brandon got the car ready for us and helped us clean out the old car. Neither my husband or I have ever had such great service in such a short period of time. I would highly recommend Freedom Honda!. They made buying a car easy! More

Best Customer Advisor Ever Carol Kauspedas was absolutely the best service advisor I've ever encountered at a Honda dealership and I've owned Hondas for nearly 30 years. When m Carol Kauspedas was absolutely the best service advisor I've ever encountered at a Honda dealership and I've owned Hondas for nearly 30 years. When my car broke down and had to be towed into the dealership, Carol got me scheduled the same day to get the problem diagnosed and fixed. She is true a professional, who is extremely courteous and compassionate. Please ensure she gets recognition. She deserves a pay raise!! Thank you! More

Battery check My 2014 Accord would not turn over after a 2 week vacation. Called in the morning and had an appointment in 45 minutes. They checked the battery and e My 2014 Accord would not turn over after a 2 week vacation. Called in the morning and had an appointment in 45 minutes. They checked the battery and electrical system and was given a clean bill of health. No problems since and no charge for the service. More

Excellent service I was in and out in less than an hour. There were no issues and the customer service is outstanding. I will recommend them to others. I was in and out in less than an hour. There were no issues and the customer service is outstanding. I will recommend them to others. More