Corwin Toyota Boulder - Service Center

Cathy at the front desk was great, very pleasant. So was Elizabeth up there also. Kim did a fantastic job of helping me find what I was looking for, she rocks. She’s a keeper. And then John David in So was Elizabeth up there also. Kim did a fantastic job of helping me find what I was looking for, she rocks. She’s a keeper. And then John David in finance was such a nice a guy, great to work with. More

I thought the service for my oil change was great. I choose to wait while it was performed and the waiting area was nice. I choose to wait while it was performed and the waiting area was nice. More

It was really awesome his kindness It was really awesome his kindness and consideration for my selling his kindness and consideration for my selling More

Purchasing was fine but the service department has been pretty rough. It took four trips for me to get done recall work done. First for a temporary fix, then took it in but they didn't have the parts, then pretty rough. It took four trips for me to get done recall work done. First for a temporary fix, then took it in but they didn't have the parts, then again and one of the parts were on back order, then finally to get the work done. I also had a piece of body trim that was installed tomorrow at the factory and it broke. I told the service tech about it and he said he'd order the parts and call me. Never the l got a call so told another tech about it and he ordered the pay and I got it installed finally. It shouldn't be that hard to check if a pay is in and call the customer the day before if it's not. It shouldn't be my responsibility to call and ask. The last tech I worked with (Eli) was by l the best of any of them and I appreciated his help. I'm glad now though that my service proof is up and I can go to my normal shop again for things other than warranty work More

Rork is a great service manager, very personable and efficient. The technicians seem to be overloaded as it took two hours to do an oil change. efficient. The technicians seem to be overloaded as it took two hours to do an oil change. More

Kim is the best she is so amazing to work with i would definitely recommend her to any of my friends and family. Thank you Kimberly for being awesome. definitely recommend her to any of my friends and family. Thank you Kimberly for being awesome. More

Great experience and my service agent was super friendly! I appreciated the messages keeping me up to date on the date of my appointment and the status of my vehicle. Great seating area as well. I appreciated the messages keeping me up to date on the date of my appointment and the status of my vehicle. Great seating area as well. More

I didn’t feel like the person checking me in knew anything about my car or what I was doing there. It also took over 2 hours to do the 5000 mile maintenance, which is mainly just rotating tires. anything about my car or what I was doing there. It also took over 2 hours to do the 5000 mile maintenance, which is mainly just rotating tires. More

The intake process was inefficient. It did not appear that the service department was aware of the work I scheduled when I called, so I had to repeat what I needed done multiple times. It did not appear that the service department was aware of the work I scheduled when I called, so I had to repeat what I needed done multiple times. Yet a service items was still missed and I will need to return. Also, the service took over 5 hours and not the stated 3-4 hours. If everyone wasn’t so nice I would not recommend your service. The confusion at intake and missed service is limiting you to 3 stars and not 5. More