Corwin Toyota Boulder - Service Center

Prompt, efficient, very thorough, satisfied with service We would recommend Corwin Toyota and will use them again next time we're in the area. We would recommend Corwin Toyota and will use them again next time we're in the area. More

Very prompt and courteous service. Kyle is an excellent service advisor! All services were completed within the time promised. Kyle is an excellent service advisor! All services were completed within the time promised. More

Michael was very helpful and informative. Service was quicker than expected and they even washed my car Service was quicker than expected and they even washed my car More

Install was great, but I was a bit surprised by the total and disappointed there was no itemization. Just a hand-written total and disappointed there was no itemization. Just a hand-written total More

During a recent service, Toyota installed the wrong size tires on my vehicle. This mistake should have been caught through a basic quality assurance (QA) check but was not. As a result, the oversized tires tires on my vehicle. This mistake should have been caught through a basic quality assurance (QA) check but was not. As a result, the oversized tires caused additional damage, including misalignment and suspension issues that I am now forced to address. This oversight reflects a lack of proper inspection and accountability in the service process. Not only has it created extra costs and inconvenience, but it has also negatively impacted the safety and performance of my vehicle. I expected a higher level of professionalism and diligence from Toyota, and I am very disappointed that such a preventable error was allowed to occur. More

I am surprised that an oil change is only scheduled once per year and they over-inflated my tires to 40 psi. per year and they over-inflated my tires to 40 psi. More

Austin and Ryan in the aftermarket department at Corwin Toyota were exceptional! They exceeded my expectations with their outstanding service. Despite driving a Jeep and passing a Jeep dealership on purpos Toyota were exceptional! They exceeded my expectations with their outstanding service. Despite driving a Jeep and passing a Jeep dealership on purpose to visit them, they welcomed me warmly and demonstrated impressive expertise with my vehicle. Their service stood out compared to other dealerships’ parts and service departments. They took the time to explain various options for my future build plans, clearly outlining how each component would affect or enhance my driving experience. Austin and Ryan are knowledgeable, passionate, and clearly love what they do. I’ll definitely return for all my vehicle maintenance needs, big and small. Kudos to Corwin for hiring such remarkable employees. More

Servicing and maintenance themselves were fine and I have had this car serviced 15+ times previously at other Toyota dealerships; however, within 30 minutes of dropping my car off, this is the first dealersh had this car serviced 15+ times previously at other Toyota dealerships; however, within 30 minutes of dropping my car off, this is the first dealership where I got a text from “Sergio” (who I’m told is just three salesmen's fake name that they use to text apparently), offering to appraise my car and find its trade-in value. I thought to myself, “This is perfect!” Because I am getting it serviced then detailed to look at trade-ins. I have actively been looking at two new PHEV Toyota cars, and thus I agreed to get an offer— I told them I would trade it in within weeks, and I honestly would have had conversation about trading it in TODAY. My original plan was to take the shuttle back then walk around the dealership when my car was done because it wasn’t open at 7:15 am. They then refused to appraise the car if I didn't set up a formal appointment to come in at a separate time. I told them to go do their inspection and give me the offer. They refused, and as a result, I will never come back to this dealership for servicing, maintenance, and certainly not to purchase my vehicle! If you are going to have your salesforce text me out of the blue while my vehicle is being serviced and ask if I want an offer for a trade-in value, you need to be able to offer a trade-in value. This weird bait and switch has lost a customer for life actively looking at Toyota. So instead, I’m going to Westminster’s Toyota and Honda dealerships tomorrow and have a conversation with them which is the same distance. At no point did they apologize when called out for this weirdness. Rick was an all-star, kind, and passionate shuttle driver, and did a better job selling me than your sale’s team when I told him I was actively looking at cars. My servicer Yair was great as well. More

Pull into service and park vehicle. Group of service workers talking in a group to the left, not paying any attention to people pulling in. Sit there for five minutes and decide to walk Group of service workers talking in a group to the left, not paying any attention to people pulling in. Sit there for five minutes and decide to walk into service on the right, employee asks if anybody came up and talked to me so I tell him no. He has to walk out and tell one of the people chatting in a group that I need help. Then I finally get the help I was waiting for. Process moves smoothly from that point to where I’m told if I have any questions I can text them and get updated. Text later in the day after about 5 1/2 hours to see if my vehicle is ready but don’t receive a message back for another hour to hour and a half. Finally told it’s just finishing up and I could pick it up. Overall the only part that needs work in my eyes are the service employees getting me checked in as soon as I park. I shouldn’t have to wait and then grab an employee for one of them to have to grab another employee that was sitting around talking to his coworkers when a car obviously drives in the service bay. More

You incorrectly attached the oil filter causing massive oil to leak. May damaged my engine so I kept documentation. Manager was good to work with to resolve and agreed it was their fault oil to leak. May damaged my engine so I kept documentation. Manager was good to work with to resolve and agreed it was their fault More