Corwin Toyota Boulder - Service Center

Working with Rork always makes the service appointment seamless and thorough. It is a good experience. seamless and thorough. It is a good experience. More

I told them what was wrong when I booked the appointment. The one ask I had was could you get it done the day I brought it in. We dropped off at 8:30am and it wasn’t even looked at until 1pm. Just as I The one ask I had was could you get it done the day I brought it in. We dropped off at 8:30am and it wasn’t even looked at until 1pm. Just as I predicted the water pump needed replaced but couldn’t be done in one day so we were left scrambling to find other transportation options. Communication was average. I like the text updates but couldn’t get anyone on the phone when I called. Video was overkill for me, I told you the problem when I dropped it off. More

My truck sat on their lot for a week and no work was performed because the service advisor went on vacation performed because the service advisor went on vacation More

This dealership has repeatedly tried to take advantage of me. Two years ago, I brought my vehicle in and was told the battery, only 18 months old, needed to be replaced. I went ahead with the replacement. No me. Two years ago, I brought my vehicle in and was told the battery, only 18 months old, needed to be replaced. I went ahead with the replacement. Now, just two years later, they’re telling me I need yet another new battery. The OEM battery lasted eight years. They also claimed I needed new engine and cabin air filters, both of which were replaced during that same service two years ago. Since then, I’ve driven the car less than 5,000 miles. To top it off, this was a prepaid service, yet they still added a “shop charge” to my invoice, blaming it on a “computer error.” This kind of behavior feels dishonest and predatory. More

Great experience here at Corwin. I had a flat and came in near the end of the day and they took care of it before close. I had a flat and came in near the end of the day and they took care of it before close. More

$30 in labor to put in an air filter seemed excessive as did $20 in labor to pour in motor oil cleaner; both took about 10 seconds. Otherwise, alll good. did $20 in labor to pour in motor oil cleaner; both took about 10 seconds. Otherwise, alll good. More

Kim was great. Had some issues but Corwin staff has been responsible and helpful so far. Had some issues but Corwin staff has been responsible and helpful so far. More

One of the worst experiences ever. No clarity fro tech advisor . None of the problems were resolved .Gave wrong estimates and when approval was given , they revised the estimate saying No clarity fro tech advisor . None of the problems were resolved .Gave wrong estimates and when approval was given , they revised the estimate saying that numbers were place holders . They tried tire rotation but left a noise on one of the wheels .when I tried to talk to the service manager , he resorted to a flat denial that the problem was their creation . I took out my vehicle and took it to Brakes plus and they resolved it immediately . I have had Toyota vehicles since 1997 and have been to Toyota dealers in Dallas TX and Plano TX where I used to live but this was the worst experience ever . This was the last time I went to Toyota dealer More

Always use this service but this time I was there for 5 hours and never received any kind of update on my phone. Had to go to desk and ask. hours and never received any kind of update on my phone. Had to go to desk and ask. More

I had an outstanding experience with Amy and the Corwin Toyota service team! They took the time to explain what was going on with my car and what needed to be fixed. The whole process went smoothly and Toyota service team! They took the time to explain what was going on with my car and what needed to be fixed. The whole process went smoothly and efficiently. Amy followed up with a phone call the very next day to check in and make sure everything was running accordingly. 5-star experience! Chris & Mary More