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Corwin Toyota Boulder - Service Center

Boulder, CO

4.0
1,040 Reviews

1,040 Reviews of Corwin Toyota Boulder - Service Center

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May 14, 2025

The intake process was inefficient. It did not appear that the service department was aware of the work I scheduled when I called, so I had to repeat what I needed done multiple times. More

by dvanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Why don’t you have the service department as an option?
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May 20, 2025 -

Corwin Toyota Boulder responded

Thank you for sharing your experience. We're truly sorry for the inefficiencies and the confusion during the intake process. We understand how frustrating it can be when things don’t go as planned, especially with timing and missed service items. We appreciate your patience and kind words about our team, and we’ll work to improve communication and ensure a smoother experience moving forward. If you’d like to discuss this further or if we can assist in any way, please don’t hesitate to reach out.

May 21, 2025 -

dvanek responded

Wait, it gets worse. The dealership broke my windshield when they ran my truck through their car wash. They promised to replace the windshield, but as of today I have not heard from them. I have left two voice messages asking for updates: One message was left in their general service department mailbox, the other message was left in the mailbox of Rudy Wagner. I would like to change my rating to zero stars and would definitely not recommend this service department. The workers are very nice, but the management does not do the right thing when they make a mistake. Maybe the poor communication and confusion in the ranks is a result of incompetent management? Rudy, do what you promised when you acknowledged the windshield was broken by your car wash.

May 14, 2025

Waited almost 3 hours for a service appointment. Appointment 1:00 pm left at 3:45 pm. More

by JANETENELSON
Recommend Dealer
No
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May 20, 2025 -

Corwin Toyota Boulder responded

We’re really sorry to hear about the long wait you experienced. Your time is valuable, and we understand how frustrating this must have been. We’ll be reviewing this internally to ensure we improve our scheduling and wait times. Thank you for sharing your feedback, and we hope to provide a better experience next time.

May 13, 2025

Professional, knowledgeable, respectful and I was able to get all my questions answered. The experience was pleasant. More

by JOIZYK
Recommend Dealer
Yes
Employees Worked With
Landin, Austin and Rocky.
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May 13, 2025 -

Corwin Toyota Boulder responded

Thank you for the great feedback! We're glad our team provided a professional and respectful experience while answering all your questions. We appreciate your visit and hope to see you again soon!

May 13, 2025

Helpful and timely Mike was very helpful in dealing with my service appointment. He answered all of my questions and provided great service More

by dbarbarisi
Recommend Dealer
Yes
Employees Worked With
Michael Weiss
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May 13, 2025 -

Corwin Toyota Boulder responded

Thank you for the kind words! We're glad to hear Mike provided helpful and timely service. We appreciate your support and look forward to seeing you again!

May 13, 2025

Routine 5k service performed as expected. No unexpected delays. Waiting area comfortable. Got a basic car wash included. More

by rhscott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xyzzy
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May 13, 2025 -

Corwin Toyota Boulder responded

Thank you for your review! We're happy to hear your 5k service went smoothly and that you enjoyed our comfortable waiting area and complimentary car wash. See you next time!

May 09, 2025

Timely service arranged by Frank Colton Cotwin service rep. Vehicle fully serviced for next 5000 miles. More

by JIMCAMPBELL.JTC3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Colton
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May 13, 2025 -

Corwin Toyota Boulder responded

Thank you for your feedback! We’re glad Frank was able to arrange timely service for you and get your vehicle fully prepared for the next 5,000 miles. We appreciate your business and look forward to seeing you again!

May 09, 2025

Great customer service. Kept me informed throughout the work, and identified other concerns promptly. Thanks More

by PAUL.PACKARD
Recommend Dealer
Yes
Employees Worked With
Roel
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May 13, 2025 -

Corwin Toyota Boulder responded

Thank you for your feedback! We're glad to hear you were kept informed and that your concerns were addressed promptly. We appreciate your business and look forward to assisting you again!

May 08, 2025

Promptly greeted at arrival and expectations set for 2 hours to complete service. Service was completed in estimated timeline. More

by bruceffect
Recommend Dealer
Yes
Employees Worked With
Omar
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May 09, 2025 -

Corwin Toyota Boulder responded

Thank you for your feedback! We're glad to hear your service was completed within the estimated timeline. We appreciate your patience and look forward to serving you again in the future!

May 08, 2025

Michael goes above and beyond to do the right thing, be helpful, and offer amazing service. It makes me want to be very loyal as a Corwin customer. He's the best More

by ibirlem
Recommend Dealer
Yes
Employees Worked With
Michael, he's amazing, so great
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May 09, 2025 -

Corwin Toyota Boulder responded

Thank you for your kind words! We're so glad to hear that Michael provided you with exceptional service. We truly value your loyalty and appreciate you choosing Corwin Toyota Boulder. We'll be sure to pass along your compliments to him!

May 04, 2025

Great service, Omar was excellent, quick turnaround and overall 5/5 It was so good I loved it More

by dylan.cantor
Recommend Dealer
Yes
Employees Worked With
I believe it was Omar, younger gentleman
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May 13, 2025 -

Corwin Toyota Boulder responded

Thank you for the fantastic review! We're thrilled to hear Omar provided excellent service and a quick turnaround. We appreciate your support and look forward to serving you again!

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