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Corwin Toyota Boulder - Service Center

Boulder, CO

4.0
1,030 Reviews

1,030 Reviews of Corwin Toyota Boulder - Service Center

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May 01, 2025

They forgot to tighten my lug nuts and a wheel fell off. It messed everything up. They are overworked and don’t check their work. I do like my service advisor though. More

by BFISKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nope
May 07, 2025 -

Corwin Toyota Boulder responded

Thank you for sharing your experience, and we're truly sorry to hear about the issue with your vehicle. We understand how important safety is, and we sincerely apologize for the oversight. We appreciate your patience and feedback, as it helps us improve. We're glad to hear you had a positive experience with your service advisor, and we'll make sure to address this with the team to prevent it from happening again. If there's anything else we can do to make things right, please don’t hesitate to reach out.

May 01, 2025

Rork is the best service representative that I’ve ever had. Even when I have chosen not to purchase my Toyota from other dealerships (for whatever reason) I have chosen Larry Miller Toyota and then stayed More

by Mónica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy is also a good listener, and was flexible with days and time of service needs. He also seems to be knowledgeable, and is professional.
May 07, 2025 -

Corwin Toyota Boulder responded

Thank you so much for the incredible feedback! We're honored to hear that Rork has made such a positive impact on your experience with us. His professionalism, efficiency, and great communication are qualities we truly value. We’re grateful for your continued trust in Corwin Toyota for all your service needs and look forward to serving you for years to come! We’ll be sure to pass along your kind words to Rork!

May 01, 2025

Friendly efficient Comfortable waiting area, conscientious clerks Very clear assessment of what my car needed for service and the cost More

by AMJBOULDER
Recommend Dealer
Yes
Employees Worked With
Rae?
May 07, 2025 -

Corwin Toyota Boulder responded

Thank you for the wonderful review! We're so glad to hear you had a positive experience with our team. We strive to provide friendly, efficient service and clear communication, so it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

April 30, 2025

The man I dealt with was very knowledgeable and helpful. He kept me informed as to when my car would be ready. More

by Janacker22
Recommend Dealer
Yes
Employees Worked With
I believe his name started with a K
May 20, 2025 -

Corwin Toyota Boulder responded

Thank you for your feedback! We're glad to hear that you had a positive experience and that our team member kept you well informed throughout the process. We appreciate your support and look forward to assisting you again in the future!

April 30, 2025

4 1/2 hours for an oil change and basic service. Had brakes replaced last year and have had squeaking and noises from day 1, literally as I drove off the lot. After 1 year and multiple service appts More

by Jh123!
Recommend Dealer
No
May 20, 2025 -

Corwin Toyota Boulder responded

Thank you for taking the time to share your detailed feedback. We're very sorry to hear about the long wait and ongoing concerns with your brakes and service experience. While we’re glad our team has been courteous at the point of contact, it’s clear that the quality and consistency of our repairs and inspections have fallen short. Your trust is extremely important to us, and we take your concerns seriously. We’ll be reviewing this with our service team to ensure better accuracy, transparency, and accountability moving forward. If you're open to it, we’d appreciate the opportunity to speak further and work toward a resolution.

April 29, 2025

I waited for 20 plus minutes before anyone checked me in. I even notified an indoor employee of my wait half way through, but still waited more than 10 minutes after that. My appointment was for 11am, and I More

by heide0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conrad Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Giron
May 20, 2025 -

Corwin Toyota Boulder responded

I'm sorry to hear about your frustrating experience. It sounds like there were some significant delays and communication issues that made your visit less than ideal. It's important that customers feel valued and their time respected, especially when you have an appointment. Hopefully, they'll take this feedback into account to improve future service times and efficiency.

April 28, 2025

Always swamped. Took longer than expected, even with an appointment. Always have numerous additional repairs that should be done. More

by THEOLDCOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 20, 2025 -

Corwin Toyota Boulder responded

Thank you for your feedback. We apologize for the wait times and any inconvenience you’ve experienced. We’re always looking for ways to improve, and we appreciate your patience. If you have any further concerns, feel free to reach out to us.

April 28, 2025

Buying my car 2. 5 years ago went well. The service people I've interacted with have been good. The wait times for service are way too long and always under estimated More

by DEIDREFERRIS
Recommend Dealer
Yes
May 20, 2025 -

Corwin Toyota Boulder responded

Thank you for sharing your feedback! We're glad to hear your car buying experience went well and that you've had positive interactions with our service team. We apologize for the long wait times you've experienced and appreciate your patience. We're continuously working to improve our processes and will take your comments into consideration to help make your future visits more efficient.

April 27, 2025

Service was for a recall and maintenance inspection. It took three hours to complete that. More

by SUSANROTH121
Recommend Dealer
Yes
May 20, 2025 -

Corwin Toyota Boulder responded

Thank you for your feedback. We understand that your time is valuable, and we apologize for the extended wait during your visit. We'll continue working to improve our efficiency and provide a better experience moving forward.

April 25, 2025

I had scheduled an appointment in advance, but unfortunately, no one greeted me when I arrived. I waited for about 15 minutes before I decided to go find someone to assist me. After locating someo More

by TOMPPURTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Daniel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Corwin Toyota Boulder responded

Thank you for your feedback. We apologize for the delay and the initial inconvenience you experienced. We understand how frustrating it can be, and we appreciate your patience. We're glad to hear that the person you spoke with was able to assist you. We'll be sure to improve our processes to ensure a smoother experience for our customers in the future.