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Corwin Toyota Boulder - Service Center

Boulder, CO

4.1
1,040 Reviews

1,040 Reviews of Corwin Toyota Boulder - Service Center

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December 05, 2023

My contact person wasn't even there, I was handed off to someone who left me sitting there. I can't even believe I bought the car because I was so dissatisfied with the service including the finance person More

by ALYSIAESTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah DeWolfe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John smoker, Damon Zhang
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Dec 05, 2023 -

Corwin Toyota Boulder responded

Hello, We are sorry to hear about your recent visit. However, when you arrived Damon was with another customer and was unable to assist you. Noah who finished up your deal, had informed you that there were a number of customers ahead of you waiting to get into finance, this was the reason for you waiting to finalize the paperwork. We work on a first come first serve basis. Paying cash or financing doesn't factor into that process. Colorado law requires that finance offer all available aftermarket products. This is done on every deal. This prevents customers from saying it was never offered. You did great deal, and the only additional fees were Dealer Handling and taxes which are on every vehicle purchase!

December 01, 2023

This was my first time using a dealership for an oil change and it did not disappoint. I bought my car in August from Corwin and I have loved it. So when they said 1.5 hour wait I was willing to sit in More

by Reilly P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar-service 5 stars, Mark Kushnak
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November 30, 2023

Parts needed to install were not correct. Waited 2 hours to find out part needed was not available to complete scheduled service. More

by MARTINEZDANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall name
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November 30, 2023

Fast and perfect! Service is the best! Great service department! Will do business again! Thanks you Corwin! More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department!
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November 30, 2023

This was the 1st time we brought our new (used) RAV4 to Corwin. We would probably be taking it to a Broomfield shop if not for Rork. He kept our 2010 Prius running well up to 299,000 miles and has always b More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rork in Service
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November 30, 2023

Rory was Efficient, friendly, well organized, knowledgeable, and had great communication throughout the whole process. More

by BECKY.BRAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rory in service
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November 29, 2023

It was great, thank you for the help. Have a great week and weekend. Toyota has been wonderful More

by BALLWEG.KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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November 28, 2023

Unwelcoming staff. Waited over 2 hours for an oil change. Uncommunicative/zero response when I asked for time estimate. More

by estellaluna.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever was in the service department
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November 27, 2023

Rork was very professional and knew exactly what needed to be done to provide the best service. Rork can always be relied upon for the best customer experience. More

by JOHN211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rork
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November 27, 2023

Prompt honest service. Very good at solving issues. Glad they provide a loaner vehicle for service More

by EPENTERPRISESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff freedman
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