Corwin Toyota Boulder - Service Center

Pathetic handling a warranty issue on a Michelin tire I was in transit on December 28, 2016 to move to Thornton Colorado and was driving on I 70 West heading for Denver. My driver rear tire blew out tha I was in transit on December 28, 2016 to move to Thornton Colorado and was driving on I 70 West heading for Denver. My driver rear tire blew out that evening on I 70.. I heard a massive thud and explosion and an over whelming noise, a whine really. I luckily was not riding near other vehicles, nor was a semi beside or behind me. I surmised pretty quickly that it was a blown tire and I slowed down and was able to navigate to the side of the interstate. I put on my hazard lights and exited the car in the pitch dark, had a small flashlight and saw the tire was blown. I could smell burning rubber. A tow truck arrived and changed out my spare tire. Since I was moving and the move truck was due at my new home the next day, I could not deal with the issue of the tire until Dec 30. ON December 30, 2016 I visited the nearest Toyota dealership which was in Boulder Colorado. My car was purchased from Jay Wolf Toyota in Kansas City Missouri. It was new when purchased, and is a 2015 Venza and had 16,500 miles on it when the tire blew. I had it serviced in Kansas city before my trip , in December 2016. The tires were checked and rotated at that time. I had purchased a service agreement with Toyota. The Service Department at Larry H Miller Toyota looked at the tire and said they were not sure what happened to it. The manager said it was not under warranty that a dealership can only warrant the car parts or systems and not the tires. They also told me they had none of the same tires in stock and best they could do was sell me 4 new tires. Told me to be careful driving on the spare for sure. I found their service pathetic; very closed ended response to my needs .. I left and was distraught as being in a new city, with a bum tire and a dealership that offered no support. I found on line at the Tire Warehouse the tire I needed and had it shipped to my home. I have since contacted Michelin Warranty department that informed me that tire is under warranty and I am in process to attempt to get part of the purchased price I have already paid for a new tire. Here's to my surviving a far from a professional experience at Miller Toyota. I shall take my future maintenance sessions to another dealer near my new home in Thornton.. More

STAY AWAY!!!!!!!!!!!! I recently had my vehicle in for a repair covered by warranty. I got my car back with grease stains and a broken bumper. I can sum up the service wo I recently had my vehicle in for a repair covered by warranty. I got my car back with grease stains and a broken bumper. I can sum up the service workers in two word: unprofessional primates. I spent 20 minutes being ignored before I got to talk to anyone when I first came in and I received no updates whatsoever once the use of the warranty was approved. Find another repair shop, it's just not worth it! More

Lied to and deceived I brought my Tacoma in for its 5,000 mile service and mentioned a few additional service issues to Melanie. She said If they could take care of them t I brought my Tacoma in for its 5,000 mile service and mentioned a few additional service issues to Melanie. She said If they could take care of them they would. After waiting an hour she called me up and said that they took care of the additional service issues. She then asked me to sign the service agreement which I started reading over to confirm that they took care of the issues I mentioned. At this point is where the whole interaction turned negative. I asked for a print out from the computer of the Transmission fluid levels that I asked me to check. She dismissed what I said and told me to just "sign the papers"... I asked to speak to a manager and she WOULDN'T get a manager on the phone for me. She kept stating that they checked the fluid levels but she couldn't prove that they did and she was frustrated when I asked for confirmation on my Transmission fluid levels. She then called me rude. Her attitude and the fact that she lied directly to my face is the reason behind this negative review More

Always a great experience! Rork is by far the most outstanding service advisor I've ever had the pleasure to encounter. He's always pleasant, knowledgeable, helpful and lays any Rork is by far the most outstanding service advisor I've ever had the pleasure to encounter. He's always pleasant, knowledgeable, helpful and lays any bad news on you gently. I feel like my car is in good hands when he's in charge of it, and I know he'll go the extra mile to make sure I am happy. More

A good experience I am consistently treated very well. Pleasant people to deal with. I would recommend Larry Miller to others if they want honest and good service. I am consistently treated very well. Pleasant people to deal with. I would recommend Larry Miller to others if they want honest and good service. More

Excellent service I am always impressed with the quick, efficient way that my car service appointments are handled. The car is always ready to be picked up within the w I am always impressed with the quick, efficient way that my car service appointments are handled. The car is always ready to be picked up within the window of time needed to complete the work. More

Service The last two muli-point inspections have checked washer fluid filled. Not true never touched. Also previous service tech indicated i needed new wiper The last two muli-point inspections have checked washer fluid filled. Not true never touched. Also previous service tech indicated i needed new wiper blades. I find this interesting since i just replaced them. In addition said i needed new battery on 4runner. Battery was checked at interstate and they said it was fine. Whats going on here???? More

Always a pleasure Been a customer since 2011. Every experience with sales and service has been great. I have moved to Broomfield and still drive into Boulder for sales Been a customer since 2011. Every experience with sales and service has been great. I have moved to Broomfield and still drive into Boulder for sales and service. More

no appointment Rav 4 The dealership worked me in without an appointment. The lube tech Jacob, checked the car over and recommended a new air filter. All fluids were toppe The dealership worked me in without an appointment. The lube tech Jacob, checked the car over and recommended a new air filter. All fluids were topped off and the turn around time was great. More

warranty repair work perfect experience. very pleased. cared for me the way stapp interstate Toyota was unable to do. knowledgeable. expeditious. professional. quali perfect experience. very pleased. cared for me the way stapp interstate Toyota was unable to do. knowledgeable. expeditious. professional. quality service. outstanding. made stapp interstate Toyota look like amateurs and unprofessional. More