Corwin Toyota Boulder - Service Center

Timing is everything I had an appointment and the Red team said it would take about 45 min.s so I went in courtesy lounge and settled in with a news paper. By the time I h I had an appointment and the Red team said it would take about 45 min.s so I went in courtesy lounge and settled in with a news paper. By the time I had gotten to the sports page they were bring my keys to me. I just happened to drive in at a great time! More

Great customer service Boulder Toyota has always done an exceptional job of customer service and making me feel important. All of their advice they have provided me over the Boulder Toyota has always done an exceptional job of customer service and making me feel important. All of their advice they have provided me over the years, such as this part should be replaced now or it can be postponed until the next service reservation, is greatly appreciated. When I have had issues with the service, Andre and his team have quickly worked to resolve the issue to my satisfaction. I could not recommend a service department more than Boulder Toyota. More

Went for my first service, never want to come back. I went for my first service and asked for only one important thing, that the passenger belt stops making a chiming sound when my dog is in the front s I went for my first service and asked for only one important thing, that the passenger belt stops making a chiming sound when my dog is in the front seat. The woman in the express department first told me its illegal, then she said it would take too much time and it would cost me money. Eventually a nice manager, Jason, fixed the situation and got someone to correct the issue in under 5 minutes! Thanks Jason, you were great, too bad the rest of the "express team" was horrible to say the least. More

Professional and fast Jennifer in the Silver team was very friendly. She was also very knowledgeable. My car was broken down in Denver and, had to be towed to her. In Denve Jennifer in the Silver team was very friendly. She was also very knowledgeable. My car was broken down in Denver and, had to be towed to her. In Denver I was told I need to replace one of the brake caliper. Jennifer told me that replacing caliper might not be necessary. She was right, which save me a lot of money. More

A Good experience. I was very satisfied with the service I received. The staff were friendly and helpful. The time it took to service the car was very reasonable. I was very satisfied with the service I received. The staff were friendly and helpful. The time it took to service the car was very reasonable. More

Excdellent I was very glad that they could accommodate me without an appointment....I had traveled to Colorado Springs the day before and my service light came o I was very glad that they could accommodate me without an appointment....I had traveled to Colorado Springs the day before and my service light came on, which was a little nerve-wracking, but I correctly assumed that it was because I was due for an oil change. More

Tacoma Sara goes above and beyond for me each time I visit. No matter what my needs are she makes things easy and convenient for me. Sara goes above and beyond for me each time I visit. No matter what my needs are she makes things easy and convenient for me. More

Delightful Experience as Always I moved to Broomfield and still drive to Boulder to be at this dealership. I have purchased two Rav 4's from this dealership (Coach) and like the conn I moved to Broomfield and still drive to Boulder to be at this dealership. I have purchased two Rav 4's from this dealership (Coach) and like the connection I have with everyone there. More

Review My review with Toyota was exceptional. I only went to this location as a referral, and now I may use this location for all future use. My review with Toyota was exceptional. I only went to this location as a referral, and now I may use this location for all future use. More

I always give businesses a second chance but they missed on I never dis a business on one bad day but the Larry H Miller Boulder Toyota Service Department has gone from bad to worse.I had my 2007 RAV4 there wel I never dis a business on one bad day but the Larry H Miller Boulder Toyota Service Department has gone from bad to worse.I had my 2007 RAV4 there well over a year ago and was hesitant to go back. At that time I left my car all day for servicing and hadn't heard from them by late afternoon so I called. They forgot they had my car and did not work on it! I had to bring it back another day because it was too late to start. So yesterday I brought it in for a recall, oil change, and because a number of diagnostic lights had come on, it needed computer diagnosis because it could have been anything from a bad gas cap, oxygen sensor, coil, etc). I had a 7 AM appt and was told that it should be only 1.5-2 hrs. Now things can take longer and did but it was how they handled things which really was the problem. To make a long story short, first John, the service manager, said that if he could fix the dashboard diagnostic problem within the $116 cost of the diagnostic charge he would but if it was more he'd call me. So I walked nearby to have breakfast and was back in an hour so I waited in the waiting area. 1.5 hours passed, 2 hours passed. 2.25 hours passed and no call but I could see my car up on the lift so I went out to the service area to find John. He said unfortunately that they had found that the ignition coil was bad and it needed new spark plugs which would cost $495 but they hadn't started since it was a lot more than the $116. He also said there was about another $3300 worth of work that needed to be done. I did not have the time nor wanted to undertake the that effort without a second opinion so I said to just do the plugs and coil. He said it should be pretty quick so I waited patiently. Another hour passed and no word but my car was up on the lift for most of this time (which is a strange spot for reaching spark plugs). So I decided to check how things were going again. I wen to John's service station but no John. So the woman service agent (sorry I forget your name) next door who was very appologetic tried to find him. After hunting outside for him she said he was with another customer and would be with me in a minute in the waiting area. So I waited another half hour and no John. So I wnet back to the service area and there he was talking to another customer. That finished quickly and I asked how things were going and he said that he had my car mixed up with another one and that it was more difficult to get to my plugs but he'd go check with the technician. After looking for several minutes he could not find the technician who was supposed to be working on my car. It is now 11:30 AM so they give me a ride to work and say they will deliver my car to me and knock off the diagnostic charge (which they did). My car got delivered in early afternoon and I was happy to be able to drive it home and back to work without incident. HOWEVER, I went to try and put gas in it today and the gas cover release no longer works. It must have been adjusted by them because it will pop the cover but when you let go of the lever it just pulls the door shut again! EEEK! I am taking it back in first thing in the morning so they can fix that. In 2 weeks have an appointment for the final recall that is supposed to take 6 hrs so I am leaving it for the day but it better get done. BTW one of the issues the technician claimed is bad are the rear shocks leaking. I had them replaced in February so I am taking it back to where I had them replaced. For LHM Toyota's sake those shocks better have infant mortality. After that I have no reason ever to go back to LHM Boulder Toyota. More