Corwin Toyota Colorado Springs - Service Center

I took my vehicle to be serviced and they told me my battery was bad which was 6 months old kept the car all day when it should have been a quick turn around while I waited. later said they got the two battery was bad which was 6 months old kept the car all day when it should have been a quick turn around while I waited. later said they got the two batteries confused and mine was actually fine. Then another story evolved when I called to complain. They said the guy didn’t use the right code when he hooked up my battery. I guess we couldn’t have double ch eked before I left my car there the entire day? Magically , it’s the only time I haven’t received a review to complete in my emails about my service because I made a complaint. I also tried to look at a new car while I was on site. I asked them where the new Land Cruisers were and the guy didn’t get up off his butt he only pointed down the hill saying we have a few but they are not available ! terrible service all the way around ! More

Richard provides excellent customer service, highly recommend this service department. He was able to schedule my service needs on the day and time I requested. recommend this service department. He was able to schedule my service needs on the day and time I requested. More

Hi Joe, my name is Reagan,i think you were my sale's manager at Tustin Dodge, in Ca. If it's you, you had lived in Irvine. I was 20- then I'm 60 yrs. Old. You look like him I always remembered you being manager at Tustin Dodge, in Ca. If it's you, you had lived in Irvine. I was 20- then I'm 60 yrs. Old. You look like him I always remembered you being a super nice guy in a business not so nice. Kay sorinthea,GM.Bobby Bear,Pat boccio, Robert Chaldikas. Forgive my photographic memory let me know if it rings a bell. reaganrichmond963@gmail.com. More

Tyler helped me as soon as I pulled my vehicle into the bay. He was polite and focused on helping me. I appreciate his attention and honoring my time to find a quick solution. Thank you , Tyler for your c bay. He was polite and focused on helping me. I appreciate his attention and honoring my time to find a quick solution. Thank you , Tyler for your courteous, kind and helpfulness. Fabulous Job Tyler! More

Gary is on the ball, respectful, good under pressure and will get things done. He will tell you, "I am not here that day". He respects himself. When he is here, he is 101%. I would follow Gary if he ever le will get things done. He will tell you, "I am not here that day". He respects himself. When he is here, he is 101%. I would follow Gary if he ever left this dealership. The service here is fine for Toyotas but dont throw a different make at them. At least get Gary if you do, he can handle it. More

Fantastic customer service! Appreciated Caleb for his help and outstanding customer service and attention to detail Appreciated Caleb for his help and outstanding customer service and attention to detail More

Marcus was a pleasure to work with about service needs on my 4Runner. He was friendly, courteous and professional. Work done in the time frame, took care to answer questions and explain my report. I will al my 4Runner. He was friendly, courteous and professional. Work done in the time frame, took care to answer questions and explain my report. I will always seek him out as my service advisor in the future. More

Shawna is the greatest service manager I have worked with. However, I want to go beyond just a service manager of vehicles. Shawna as a person. I received news the day of my service that I have idiopa with. However, I want to go beyond just a service manager of vehicles. Shawna as a person. I received news the day of my service that I have idiopathic pulmonary fibrosis. Life expectancy of 3 to 5 years. I was destroyed but then I went to Toyota to get my vehicle serviced. She greeted me with that smile of hers and all my fears all my devastation subsided at that moment. She treats customers not as 1022 or 918 or even 26. She treats customers as Sean, Valerie, Tracy, Matthew. She treats them as people. Not only does she take care of your car and making sure it is well cared for and up to the highest safety standards but she treats you in the process without even knowing she is doing it. She takes care of your car and you because she wants to see you back. She wants to see your happiness even in the darkest of times. She is always putting others above herself. She works extremely hard and yet she still has energy to go home and be a loving supportive mom to her kids. She brings warmth to Toyota, she replaces fear with hope, and she replaces defeat with victory just by being her true self. I keep trying to find something in this world I can compare her to and I think I found it. The sun. She brings life to so many people, she shines through even on cloudy days, she melts your heart with the care and compassion she has for everyone she meets. She’s not just a service manager, to me she is the sun. Thank you Shawna and with every sunrise and every sunset I know you are watching over me supporting me and giving me strength to fight to live. More

I had an appointment for service on the morning of April 6, 2024. While waiting, along with several other customers, we witnessed a salesperson named Kelvin Boatey angrily yell to himself at his desk. Mr. 6, 2024. While waiting, along with several other customers, we witnessed a salesperson named Kelvin Boatey angrily yell to himself at his desk. Mr. Boatey's office area is adjacent to an area where the customers of Corwin sit while they wait for their vehicles to be serviced. Mr. Boatey was angry at his supervisors and said that he deserved more money. He proceeded to use terribly explicit language right next to these customers, including a mother with three small children at a table. The mother moved her and her kids away while Mr. Boatey continued to talk to himself with filthy language. He even called his supervisor a f**ing d**k in front of al of us. When one of his coworkers came over to calm him down, he proceeded to continue with the explicit language. Then they both complained to one another, saying that the dealership makes $1,300 when they charge customers for the Lowjack service and the sales people only get $25 of that $1,300. I will not be returning to Corwin for either a purchase or service. More

I had a very good experience with the Corwin Toyota service department, They went above and beyond with the repairs to my vehicle. Their communication and attention to detail was excellent. Rob Barr service department, They went above and beyond with the repairs to my vehicle. Their communication and attention to detail was excellent. Rob Barrera did a great job initiating the repairs with the service department. AJ Hassan communicated with me very effectively during the repair / replacement process. I would highly recommend the service department. Initially I had some problems with the sales department, but after some discussion the issues were resolved. Corwin stood behind their sale and corrected the problems I encountered. If you are looking for a dealership to stand behind their sales, then Corwin Toyota is your dealership. I would highly recommend them. More