Corwin Toyota of Bellevue

Professional sales staff Kent was very helpful and pleasant from the first time I walked into the dealership to several return trips before buying. He even followed up after Kent was very helpful and pleasant from the first time I walked into the dealership to several return trips before buying. He even followed up after the purchase to make sure everything was okay. John was also very helpful and assisted during a couple of my visits. Thanks to Kent and John, I had a positive experience at Corwin Toyota. I would definitely recommend. More

Great experience! Definitely recommend I enjoyed working with Kent and appreciated his no pressure style. It was a one stop shop for all of my questions and made car buying a worry free exp I enjoyed working with Kent and appreciated his no pressure style. It was a one stop shop for all of my questions and made car buying a worry free experience. I also feel that I got an exceptional value and was offered a high level of customer service I highly recommend going to Kent at Corwin Toyota of Bellevue if you’re in the market for your next vehicle . More

Great sales staff to work with! I just wanted to share what a positive experience we had this week with the sales staff. Of the 4 dealerships we visited, Corwin was one of the most p I just wanted to share what a positive experience we had this week with the sales staff. Of the 4 dealerships we visited, Corwin was one of the most pleasant. Jim and Alex made us feel welcome and relaxed every step of the way, and at no time did they engage in the stereotypical high-pressure sales tactics that give car sales a bad name. Jim and checked in with us, but gave us the time and space to make our decision even though it was at the end of the month, when I am sure they are under pressure to meet goals. In fact, it was their approach that eventually helped us make the decision. Their competitor misrepresented their position late in negotiations, so we went with the people that we trusted. One of the few car deals I've made where I came away feeling good about the deal and the experience. Thanks and keep up the great work! More

Wonderful sales experience I contacted the dealership to check on a vehicle I saw online for availability, Robert Boone contacted me and an appointment was set up to look at th I contacted the dealership to check on a vehicle I saw online for availability, Robert Boone contacted me and an appointment was set up to look at the vehicle. Very professional and the process was not time consuming. It was one of the better experiences I have had purchasing a vehicle. More

Lies. Waiting. And more lies. Don't bother stopping here if you aren't buying a Toyota. Service has been subpar. They billed me for pulse brake light protection as they told me it Don't bother stopping here if you aren't buying a Toyota. Service has been subpar. They billed me for pulse brake light protection as they told me it was mandatorily installed and there was no negotiating the $395 fee. Yet every time I asked about it, they never bothered to show me it on the Honda CRV I bought. First time buyer here, I went to the dealership after a full day of work, and it was late and I was hungry- I take blame for not insisting it be shown to me. I came home and tested it out every way imaginable and my third brake light never looked any different. When I asked to see the documents showing it had been installed, they wanted me to drive back from Lincoln to have it looked by the service department. As soon as I mentioned reimbursement for time, mileage, and gas I was offered a refund. Come to find out, it had never been installed. Check your car that you get what you're paying for!!! I was also told I could add gap protection for only $7 more monthly for my 72 month loan yet my document stated I was billed almost 3x that amount. I called the finance person Richard Powell to get that canceled and was promised it would be adjusted from my bill of sale so that I don't pay taxes for it at the dmv. Yet I was mailed out the original copy. Called Richard Powell again and he blamed the mail clerk. He promised it would be mailed via Fedex with next day delivery and I'd be emailed the tracking number. Here I am today, the day after it was supposed to arrive without ever getting the tracking information, having left a voicemail to once again get my paperwork sorted out. .... I ended up getting my adjusted bill of sale 3 days after the expected date. I'm sure it was mailed the day I called back to inquire about it's whereabouts. Upon reviewing it, the pulse protection brake light was not removed. When I called to discuss it and request a refund for the tax amount I'd have to pay for it at the DMV, Richard treated me like he was doing me a favor giving me a refund... as if I should just pay the DMV for something not installed in my car. It is now near two weeks later and I am still waiting for that check. I was given the run around with it being mailed, or wait they don't know what happened to it, or blame it on the other clerk who didn't mail it out. It was promised to arrive today certified yet here I am again waiting. Speaking of the DMV, I went in this week as my tags were to expire. I get there and the DMV clerk tells me the dealership failed to completely fill out my title so it was sent back the previous week. I had to call their title clerk to get it done so I could return the following day to register my car. Moral of this story: Don't shop or buy at Corwin Toyota unless you want to be lied to, given the run around, and find yourself calling numerous times a week while you wait for them to follow through with their jobs. More

Fast with numbers and will rip you off before you realize Ripped of my wife and I after a purchase of new RAV 4 - More to follow - In a nutshell, fast talker - Tells you one thing writes down another. He and Ripped of my wife and I after a purchase of new RAV 4 - More to follow - In a nutshell, fast talker - Tells you one thing writes down another. He and Andrew Robinson work their charm and create the atmosphere of trust so when you sign on the dotted line you are thinking they are ion your side, and when you get home you realized you've just been scammed. Dishonest dealership - It was brought to Joel Serfass attention, took my call once and ignored never spoke again, he ignores all calls. This dealership condones scam behavior. More

Awesome I just bought my Chrysler 300s from corwin from kirby Johnson, he was very helpful not at all like your typical used salesman approach. We came late i I just bought my Chrysler 300s from corwin from kirby Johnson, he was very helpful not at all like your typical used salesman approach. We came late in the day and they were closing. We didnt make up our mind and he stated he would be happy to stay or if we decided yes he gave us his card and he stated he would return to help us get the car that evening. Would buy another car here again. Car is driving amazing, best car I've owned. Originally we worked with someone who was less then good from Finance..dont remember his name. When we returned to buy the car we worked with Joel and he helped make the deal happen, would recommend him also More

open and honest Jim was very helpful when I was buy a new Toyota. Very knowledgeable and honest, not a high pressure salesman, is willing to let you take your time. I Jim was very helpful when I was buy a new Toyota. Very knowledgeable and honest, not a high pressure salesman, is willing to let you take your time. I have recommended Jim many times to friend, family and co-workers. More

Excellent customer Service Mr. Vershan Jackson was a no pressure, knowledgeable salesman. He explained everything, It was a pleasure dealing with him and will definitely return Mr. Vershan Jackson was a no pressure, knowledgeable salesman. He explained everything, It was a pleasure dealing with him and will definitely return for the next purchase. More