I was originally supposed to meet another sales person but they were with someone else and rick became my contact. My lease end date was approaching and I was over on miles but Rick didn’t let it hold us back. I learned a lot about the vehicle I ultimately purchased during our drive, and felt comfortable knowing Rick was there every step of the way. He was friendly to my girlfriend and I, and upfront. I felt more like I was working with an old friend of my family instead of a salesperson. He even took the time to move stuff on my behalf between the cars while I signed all the papers etc. I knew I was in good hands with Rick because he listened to what I wanted and didn’t try and talk me into more than what I needed. He is an asset to the dealership and when I’m ready for a vehicle again, I hope we can buy from him.
My experience after Rick was an experience I hope to not have again, as I felt bullied and the finance/product specialist‘s attitude went from lighthearted to downright rude when I declined the add-ons he was trying to sell me. I am glad I worked with him last because had he been first the purchase would not have happened.
Rick, Corwin should thank you for keeping a loyal customer, it’s because of you I’ll be back in the future!