Corwin Toyota of Bellevue

We had an appointment with Coy to pick up our car. When we arrived from a four hour drive, he was not in that day. We were disappointed that he didn’t do a follow up call to explain that situation to us. T we arrived from a four hour drive, he was not in that day. We were disappointed that he didn’t do a follow up call to explain that situation to us. The car was not totally ready for us upon arrival. Needed to be washed, etc. More

Not honest.I was far from home and needed an oil change Not honest. I was far from home and needed an oil change in my 2019 Lexus ES300h (50k miles). Corwin was quick to give me a next-day appointment. Ho Not honest. I was far from home and needed an oil change in my 2019 Lexus ES300h (50k miles). Corwin was quick to give me a next-day appointment. However, when I arrived, and as I spoke with the advisor, he told me that their "alignment sensor" at the garage door entry ran a check and that my alignment was off. He even showed me the result (right rear camber was off, even though it turned out to be within tolerance). I approved the alignment for an additional $125. Once they got the car they also recommended the filters (of course), and said that the transmission transaxle fluid should be changed (add'l $185). Well, the transaxle is a completely sealed system. Toyota (and Lexus) don't even have a maintenance interval for the transaxle fluid, though my local mechanic says it will go 200k. Other mechanics have corroborated that. I turned all that down. When the car was done, the advisor did not give me the alignment results. I asked for them, and they did not match (really even closely) what the garage-door sensor had registered. The mechanic did take a mechanical reading , and two of the initial measurements were barely off, but not enough for a full alignment. So that was $125 down the drain. And if I had listened to their recommendations, I would have been out an additional $300. I just can't imagine how many people fall for this. However, while I'm sure it happens everywhere, I expect better of any business in the State of Nebraska. (By the way, I just don't feel like this was the fault of Arturo, my service advisor. I get the feeling he was trying to do what he's been told to do, likely by a pushy management team.) More

Excellent experience with Croix. He helps me sell my car with nice offer and customer service. Highly recommend. with nice offer and customer service. Highly recommend. More

Stephan was great in trying to find a new car and fit my budget! After multiple tests drives for multiple vehicles he helped make the process flow smoothly. budget! After multiple tests drives for multiple vehicles he helped make the process flow smoothly. More

We have been working with dealership for the past 6 years and have been very pleased with the service they provide. and have been very pleased with the service they provide. More

Stephan did a great job as a sales person. He is kind, patient, professional, and diligent. He is an amazing listener and accommodated to my needs to the best of his ability. He listened to what I was loo patient, professional, and diligent. He is an amazing listener and accommodated to my needs to the best of his ability. He listened to what I was looking for and why. He then showed me the vehicles that I was interested in that fit my needs and wants. He was time efficient and respectful. I give Stephan five stars hands down. Within 5 hrs I drove away on my new car. If you chose to buy from here you are making an excellent decision just be careful of finance and trade value. I am unhappy with how much I got for the trade of my vehicle. It was thousands less than I got offered at other dealerships within the same week that I purchased from here. Also I am unhappy with my interest rate as another dealership had me financed for 4% lower than here. That makes a huge difference. More

The staff at the dealership was extremely friendly and straight forward throughout the entire process. straight forward throughout the entire process. More

Brad was able to find us a car to fit our needs and still stay within our budget. stay within our budget. More

Brad was not pushy at all and made us feel super comfortable about our purchase! We went in not know much about Toyota and ended up leaving with one 2 days later! Great job on the dealership and Bra comfortable about our purchase! We went in not know much about Toyota and ended up leaving with one 2 days later! Great job on the dealership and Brad! More