Costa Mesa GMC

Great Service Never Goes Out of Style My experience working with John Vona and the whole staff at suburban Cadillac was just tremendous. I always felt appreciated and John was always lis My experience working with John Vona and the whole staff at suburban Cadillac was just tremendous. I always felt appreciated and John was always listening to my wants and needs. This was the second Cadillac dealership I visited while shopping for a CTS-V. It was Suburban Cadilac that won my business because they still believe in servicing their customers and I appreciate that a great deal. I don't want a deal. I want a trustworthy partnership and a dealership that I can comfortably visit for all service needs. I cannot say enough about how great I felt working with John and taking ownership of my 2018 CTS-V. I highly recommend Suburban Cadillac. Oh, and Cadillac is definitely not for your dad alone anymore! More

VERY, VERY GOOD Service was very good, quoted price was spot on and no surprises ??Extremely HAPPY will comeback again. Oh almost forgot the waiting room was one of t Service was very good, quoted price was spot on and no surprises ??Extremely HAPPY will comeback again. Oh almost forgot the waiting room was one of the most comfortable ones I've been in. More

Silver Sierra 1500 SLT Crew Cab Buyer 8/8/17 & my Bird Baby Being a people person and having been in Sales forever I knew what I wanted. That being an easy no pressure deal at a great Price with minimum time Being a people person and having been in Sales forever I knew what I wanted. That being an easy no pressure deal at a great Price with minimum time wasted. I looked for around 6 weeks for my new Work GMC. My 1998 GMC Suburban had done it's job well with 233K miles on it. So I visited 3 South County Dealers to see what was New. Everyone was Quoting me some OK prices, however I told them right from the Start I needed it in writing for my Partners Review. No one wanted to take the time do that. Some mentioned that I would just shop it around. I had neither the interest, time nor intention to do that. So I found Suburban GMC online. I was welcomed Warmly by Kate who listened to what I was looking for. In turn she connected me with Dennis B. the Sales Manager. I explained what I was looking for and the need to put it in writing. Dennis said absolutely! I stopped in looked at a couple and drove a couple with Joseph & Tony. Then Dennis gladly put it on Paper, 3 different ways at my request and without hesitation. Moreover at a better price than I had been quoted. In the following days he and Kate answered any and all my questions. Tuesday August 8th we dropped in with an appointed time with Joseph who got the Paperwork Rolling. Next thing we knew we were sitting in Larry Tabarez's (Finance) office who quickly and efficiently prepared the Transaction as the Knowledgeable Pro he is. Heck Joseph even followed me back to my home in Laguna Niguel to Hand Deliver my New Truck to my Driveway. In the end I got exactly what I was looking for, including the best Price. I highly recommend this Group of relaxed and friendly Professionals. More

Great GM The GM is awesome! He truly cares about the customer. I will definitely recommend this dealership to anyone in the market for a new car. We are very h The GM is awesome! He truly cares about the customer. I will definitely recommend this dealership to anyone in the market for a new car. We are very happy with our new enclave and the final puchase experience was amazing. Thanks Dennis!! More

Excellent service by Fred Lockett First experience here and everything went smoothly. Car was done when promised even though they had to perform additional items (30K service plus whe First experience here and everything went smoothly. Car was done when promised even though they had to perform additional items (30K service plus wheel alignment and evaporative A/C service) which I approved. Once they checked out my Escalade and recommended I have the additional items done I was happy they were so thorough. More

Repairs Always enjoy taking my car to this dealership. Everyone greets you and takes excellent care to get things right the first time. Good job guys. Always enjoy taking my car to this dealership. Everyone greets you and takes excellent care to get things right the first time. Good job guys. More

Excellent service by Fred Lockett Had AAA tow my car to GMC Cadillac in Costa Mess for a flat tire. I called ahead to let Fred Lockett know that I would be there within the hour. He to Had AAA tow my car to GMC Cadillac in Costa Mess for a flat tire. I called ahead to let Fred Lockett know that I would be there within the hour. He took care of everything, making my experience hassle-free, easy and even pleasant. So grateful to have Fred Lockett as my service provider. More

Repair of 2009 GMC Acadia Broken Transmission "Wave Plate" Fred Lockett handled a special warranty transmission repair for a 2009 GMC Acadia. While the repair took over a week, I was provided with a loaner ca Fred Lockett handled a special warranty transmission repair for a 2009 GMC Acadia. While the repair took over a week, I was provided with a loaner car which was a brand new Lacrosse. I joked that maybe we could do a "swap" of the vehicles. More

No Pressure, Great Deals, Talk To Ben Bergman I had been looking for a truck for over a year. I had gone to Hardin, Penske, Simpson GMC and I was not impressed with their service. Some of those de I had been looking for a truck for over a year. I had gone to Hardin, Penske, Simpson GMC and I was not impressed with their service. Some of those dealers listed smoking deals and when I came in those trucks were already "sold". Yet no one called me and let me come in anyway for a truck with $10,000 less value. Then I went to Suburban GMC. Ben Bergman came out to greet me. He grabbed the keys to the truck I was interested and we took a test drive. Even though he wa on the Cadillac side, he was really knowledgeable about the GMC Sierra I ended up buying. He was really cool, not smooth or slick like most car salesmen. He didn't pressure. He gave me a price, worked with me on terms and I bought the truck and I didn't feel slimy or greasy afterwards or that someone was trying to take me for all I was worth. I had a great experience and I continue to have a great experience with their dealership. I am here now getting my car washed for free, which is nice. Don't waste your time elsewhere, talk to Ben Bergman and he will take care of you. - Very satisfied customer. More