First, I will start by saying, I’m the kinda guy that has very little patience for dealerships and salesman. I’ve had a very bad taste in my mouth, most are common thieves. That was until I spoke with Jeremy, and the sales manager (I can’t recall his name) at cottage grove Chrysler. I live in KY, I found a truck that I was very interested in online. So I called inquiring about it first thing Monday morning. From the start, Jeremy was very professional, respectful, and pleasant to talk to. I explained why I was willing travel 2500 miles to look at the truck. He was very helpful and outgoing with any question or issue I may have had. Never once did he get a bad attitude. So we came to an agreement on this truck, I booked my flight to Eugene for the following Friday. Got the financials squared away and put a down payment on the truck as requested. Everything was a go and I had a really great feeling about things. Later that evening, I got news of a family tragedy. I spoke with Jeremy, and explained that I didn’t think I was going to be able to make it this weekend, wasn’t sure when I would be able to. He was very understanding of the situation and sympathetic. Shortly thereafter, the manager called and offered something most dealers wouldn’t in holding the vehicle and if I didn’t like it he would buy it right back. I told him I would let them know, I had a lot to figure out in a short time. After talking with family, and given the situation at hand, I decided that purchasing a vehicle right now was not in my best interest. I called and told Jeremy the circumstances, and while I could tell he was disappointed, as was I, he was very professional and kind. Absolutely zero disrespect or pressure. I’ll end this with saying, if there is anyone out there that has had a bad experience, or anyone who is looking for a new vehicle, make cottage grove your first stop. Ask for Jeremy Ralston. I can guarantee you will not be sorry you did. I can’t say enough about how different than most this staff is! To the point of I would rather deal with them and ship a truck to KY than deal with dealers here. Jeremy thank you again for being such a great person!