Cottage Grove Chrysler Dodge Jeep Ram

Great !!! Found the truck I wanted on line at Cottage Grove CDJR. Drove to their dealership . Had a good time making the purchase of our new Ram Laramie. Than Found the truck I wanted on line at Cottage Grove CDJR. Drove to their dealership . Had a good time making the purchase of our new Ram Laramie. Thanks to Jeremy and Craig. More

Great work, so excited to have a great car! Wonderful experience, even with the snow falling it was a great day! Jeremy went over and far above his job to get us into our brand new car, gave us Wonderful experience, even with the snow falling it was a great day! Jeremy went over and far above his job to get us into our brand new car, gave us an incredible amount for our trade as well! Thank you to all of you for all of your dedication and care to make sure we were able to get a new car! More

Friendly and helpful Very helpful, down to earth, not pushy and was able to quickly help us get the car we want, at a price that works! I would happily recommend them aga Very helpful, down to earth, not pushy and was able to quickly help us get the car we want, at a price that works! I would happily recommend them again. More

Very dissapointed in communication Took truck in for repair on front D/S wheel bearing and hub/brake replacement. They quoted price with OEM parts which were too much money. I asked to Took truck in for repair on front D/S wheel bearing and hub/brake replacement. They quoted price with OEM parts which were too much money. I asked to use aftermarket parts and was told they could not source them all but would discount price of OEM. Got a call a day later that all the work was done, only to hear that they had replaced parts on both sides of the truck without permission as well as installed additional parts that I was originally told did not need replaced. Dealers should never do any work that is not authorized by the customer and the discount they tried to give me was on the work they shouldn't have done, not the original approved work. Will never recommend this dealer to anyone. More

Great experience buying a new car! Very friendly and super helpful. I was amazed at how quickly the whole process went. Jeremy found the exact vehicle I wanted at another dealership an Very friendly and super helpful. I was amazed at how quickly the whole process went. Jeremy found the exact vehicle I wanted at another dealership and got it very quickly! More

They make car buying FUN! I had the best car buying experience here! I was treated badly in Eugene/Springfield and went to Cottage Grove where I not only had fun with the staff I had the best car buying experience here! I was treated badly in Eugene/Springfield and went to Cottage Grove where I not only had fun with the staff but got a great deal on a new car, felt comfortable and was treated very well! I will be back for my next vehicle. Jeremy and Kelly are awesome! More

Amazing!!! After a lot of research I settled on the Jeep Renegade. I knew I wanted the Trailhawk model for its 8.7 inch ground clearance and capability to tackle After a lot of research I settled on the Jeep Renegade. I knew I wanted the Trailhawk model for its 8.7 inch ground clearance and capability to tackle all terrain. Ultimately after a bad experience in the Eugene dealership, my sister suggested I go to Cottage Grove. I cannot express properly how amazing the staff is in Cottage Grove!!! Everyone was friendly, honest, and fair. They showed great integrity in how they treated me and made me feel respected, as well as valued. I could not have asked for a more positive experience! Before I left I made sure to grab some of the staff's cards and have already given a few of them out to friends (who also had bad experiences at the Eugene dealership). I love my Renegade Trailhawk and will certainly go back to Cottage Grove for my next vehicle! ***I went to the Eugene dealership and tried to test drive a Trailhawk, but the lot only had the Latitude or limited models. I called and made an appointment at the Eugene dealership, but when I came in they again didn't have a Trailhawk on the lot (they had one in transit that they wanted me to buy without test driving) and the person I made an appointment with wasn't even in work that day! Worst experience! Most of the sales people acted like I wasn't worth their time.....Beyond disappointed! It is not okay to dink around customers! More

Fast, friendly and courteous Kelly Winne, Jeremy Ralston and Paul Bowlby were amazing! I bought a beautiful used car in amazing condition. It took less than an hour to test drive Kelly Winne, Jeremy Ralston and Paul Bowlby were amazing! I bought a beautiful used car in amazing condition. It took less than an hour to test drive and sign papers. They filled my car with gas, went over the inside and out of the car, set up payments with better interest rates to help me on the road to help me boost my credit score. Thank you Kelly, Jeremy and Paul for helping me get into this amazing vehicle. More

Excellent customer service Very pleased with the friendly customer service. I am looking forward to working with them again in the future. I would definitely recommend this deal Very pleased with the friendly customer service. I am looking forward to working with them again in the future. I would definitely recommend this dealer to a friend. More

1997 F350 crew cab I contacted Cottage Grove Chrysler Dodge Jeep Ram about a used truck I found on Craigslist. I wanted to trade my 2008 Toyota Sienna for this truck. I I contacted Cottage Grove Chrysler Dodge Jeep Ram about a used truck I found on Craigslist. I wanted to trade my 2008 Toyota Sienna for this truck. I live in about 150 miles from this dealership and was able to complete the negotiations by texting with a salesman there named Paul. We came to an agreement and I made an appointment to come look at the truck on a Saturday. When my wife and I arrived we were greeted by Jeremy, also a salesman. He was busy trying to make a sale and said we could check out the truck and he would check back with us. During my inspection of the truck I found that the right front wheel bearing was bad. I went inside and let the sales manager know that the truck had a bad bearing and could they change it. I was expecting them to tell me that I would have to pay for it. NOPE!!!! These guys bent over backwards getting the bearing changed without a single complaint. Instead they apologized for the inconvenience of us having to wait while the repair was completed and offered to buy us lunch which we declined because we had already eaten. They kept us informed of the progress of the repair and Jeremy worked at getting as much paperwork processed for the sale as was possible without us committing to the purchase since we still needed to test drive the truck. When the repair was completed we test drove the truck and agreed to the sale. The final paperwork was completed in 15 minutes and we were on our way. This has been by far the most painless vehicle purchase I have ever had. I will definitely recommend this dealership to anyone looking to make a purchase. More