Coughlin Chevrolet Buick GMC of Newark

The reason I chose Coughlin is because of the great staff, especially Shawn Fosnaugh, and the service department that treats women with respect and dignity staff, especially Shawn Fosnaugh, and the service department that treats women with respect and dignity More

My sales experience was overall friendly and courteous My sales experience was overall friendly and courteous however I found it lacked 100% education regarding any questions I had about the vehicle. I e My sales experience was overall friendly and courteous however I found it lacked 100% education regarding any questions I had about the vehicle. I expected the sales team member to know entirely everything about the car inside and out. The sales associate was good with following up via phone calls and tried to be helpful as much as possible before I purchased the vehicle. The dealership was laid back, but there were employees eating on the sales floor, when they shouldn't be seen in front of customers. The general manager and fiance staff were eager to help and were friendly. The fiance department aimed to meet my requirements in the end, but the paperwork was fast and pushy which resulted in my car payment not being what I was told when I went to sign on the dotted line. Finally after driving the vehicle off the lot, I noticed an unusual noise after accelerating to 30 mph. I felt the noise to be unusual given the fact it's a brand new vehicle, however I was disappointed but did not wanted to jump to conclusions. After contacting Nissan and researching online, I was informed this was a manufacture problem and basically there is no solution to fix this issue yet. I would have appreciated any insight or warning before I made my purchase. I wouldn't have minded the issue if I was informed and not felt as if I made a mistake. I am satisfied with the features on the vehicle, but I am not 100% fully satisfied with my purchase. More

Great Experience. Not pushy, let us test drive with out any pressure. Was very straight with us on the pros and cons of new versus used on Kias. Overall it was a great experience any pressure. Was very straight with us on the pros and cons of new versus used on Kias. Overall it was a great experience More

We have dealt with Joe Bowman for years and trust him. He has always been accommodating to our needs and so has the Coughlin dealership. has always been accommodating to our needs and so has the Coughlin dealership. More

Mike was very friendly. He answered my call when he was out of the office and even when he was home sick in bed. Charlie was very nice. He returned my calls...all of them. He answered my many questi out of the office and even when he was home sick in bed. Charlie was very nice. He returned my calls...all of them. He answered my many questions and went above and beyond in helping me even with additions to the car that had to be done where I lived which he did not have to do. Jeremy explained all the services offered by toyota in detail. We did not understand the actual charges and the actual interest rate of our contract and he called and ask what he could do to help. He took the time to make calls and see what was needed to help us out. I was very happy with all the end results of our experience with Coughlin in Newark. I wish we lived closer so we could see how your service department is..but, living in West Virginia, that is not possible. And, it says something about the place...we drove 3 1/2 hours to do business with them. We love our car...and we are very excited. Thanks again, Carol and Jeff Taylor :) More

Tyler was great to work with at the Toyota store and I feel like I got a fair price. Working out the finance part with Tim took longer than it should have and I would have like to have seen more options feel like I got a fair price. Working out the finance part with Tim took longer than it should have and I would have like to have seen more options since I had already filled out the online application and been approved the day before. However, at the end of the day, my family and I are happy with our new purchase and would recommend the dealership to anyone. More

I looked far and wide on the internet for a used car for my daughter. I found the car at Coughlin's in Newark,called Mike to confirm it was the right car for her and set up an appointment.We drove 100 miles my daughter. I found the car at Coughlin's in Newark,called Mike to confirm it was the right car for her and set up an appointment.We drove 100 miles and it was worth it.The car was flawless and the "tag team" of Mike D. and John J.made for a smooth transaction.Highly recommended!Thanks guys! More

I WORKED WITH 3 VERY NICE GENTLEMAN AT THE TOYOTA STORE...My salesman, sales manager, and Mr King (I think his name was) the one that made the final decision and did the final paperwork! they were STORE...My salesman, sales manager, and Mr King (I think his name was) the one that made the final decision and did the final paperwork! they were all very nice, helpful, made me feel confortable, I would recommend that dealership to anyone! Was very happy with my expierience More

My partner (Dan) was in Newark putting flowers on his moms grave on Mothers Day. He drove through your dealership and noticed you had the Nissan Versa. I was in the market for a small car to give my son moms grave on Mothers Day. He drove through your dealership and noticed you had the Nissan Versa. I was in the market for a small car to give my son for graduation and he told me about a car you had. He also told me he had done business with you (Matt) before. I asked him to make a call for me and Matt and Andy handled my finance application for a loan. I was amazed at how nice these gentlemen were (not every woman likes dealing with salesman, especially car salesman) and how pleasent the whole experience was. I felt comfortable at the dealership and Andy was nice to talk to and work with. I also want to thank him for showing me everything on paper prior to going into the finance department. Tell everyone I said Thank You! Diana Lester More