Coulter INFINITI - Service Center

I have purchased four infiniti's from this location in the last five years. The vehicle is obviously fantastic and we are planning on purchasing two more within the next year or so. The performance of the the last five years. The vehicle is obviously fantastic and we are planning on purchasing two more within the next year or so. The performance of the vehicle is important, however even more meaningful is the after sale care. Employees like my representative BART BURNS and the service completed by their technicians are really why we continue to purchase and return for service. Bart Burns goes over and beyond in making every vist a perfect one. Thank you Bart for everything you do! More

As a professional single woman I have raised two successful children, reached a very comfortable level in my industry, and can fix an occasional leaky faucet. However, I can admit that I am absolute successful children, reached a very comfortable level in my industry, and can fix an occasional leaky faucet. However, I can admit that I am absolutely terrified at the prospect of buying a car or having one serviced! On the advice of a friend that I really trust, I drove 35 miles to go to Coulter Infinity. I was completely amazed at how helpful the sales staff was...but NOT pushy. Even working through the trade-in of my car and financing of my beautiful G37 went very smoothly and believe me, I can be tough when it comes to negotiating. Next hurdle...first service. Will they be as nice as when I was buying the car? I called Mark Sortino, Service Manager, directly. He spent a good deal of time with me on the phone answering my questions. When I arrived at the dealership he personally looked over my car and took notes then introduced me to Gerry Lopez who is now "my guy" at Coulter Infinity. Gerry got everything done on time...as promised...on budget. Could it be?? Was I going to conquer my auto-phobia? Yes! If this had not been a great experience at both the sales and service level I would have taken my business to one of the dealerships closer to my home. But driving a few extra miles is worth the peace of mind from dealing with a company with integrity. Thank you for restoring my faith in the car industry guys. More

Bart is the professional you would like to have with any experience with your vehicle. I have purchased four infiniti's in the last four year and the service I receive from my representative throughout the experience with your vehicle. I have purchased four infiniti's in the last four year and the service I receive from my representative throughout the entire organization has been outstanding. My vehicle's are great albeit, the service is the best and one of the reasons I am an Infiniti owner for live. Rodolfo Thomas More

Thank you for your patience dealing with me, your customer service is king , that is not easy to find this days. Everyone was very professional. Thanks for taking the time to help at a time that was customer service is king , that is not easy to find this days. Everyone was very professional. Thanks for taking the time to help at a time that was stressful. Your are great. See you next time. Theresa More

ONE OF THE BEST I HAVE EVER EXPERIENCED. THIS SERVICE ORG IS A SALES ASSET AS WELL. dont know what else I can say except to say that your word counter can't IS A SALES ASSET AS WELL. dont know what else I can say except to say that your word counter can't More

Nick is always responsive to my inquiries and in scheduling service. He assists in finding the best prices for PM services recommended, even though Coulter's pricing is a little on the high side. scheduling service. He assists in finding the best prices for PM services recommended, even though Coulter's pricing is a little on the high side. Nick found an obscure warranty item during my last service that I had not noticed saving me hundreds if it had gone unnoticed until after my warranty expires. I would recommend Nick and Coulter for any Infiniti service. More

The Coulter staff was very accomodating in every aspect of the phrase "service with a smile" I appreciate the assistance of Mr.Bart Burns especially. of the phrase "service with a smile" I appreciate the assistance of Mr.Bart Burns especially. More

As always, Nick is the best! He get's the service I need scheduled very timely and provides exceptional follow-up on my vehicle. He finds the best price and options for service packages and ensure my vehic scheduled very timely and provides exceptional follow-up on my vehicle. He finds the best price and options for service packages and ensure my vehicle is always serviced within the estimated cost and time expectations. I would highly recommend Coulter Infiniti to anyone who wants good service and sales as I've purchased by vehicle there as well. If you want a quick turnaround and a job well done, I would ask for Nick Seamans at the dealership. More

I love working with Bart and keep coming back because he provides great service. I trust his advice and feel like he's looking out for me. My car is older and I'm unable to repair everything at once and h provides great service. I trust his advice and feel like he's looking out for me. My car is older and I'm unable to repair everything at once and he's extremely helpful in guiding me to fix what's needed at that time and then getting back to the other items when I can. I'm truly over the COST with owning this G35 but feel like that Bart does his best to help me stay within my budget. More