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Country Hyundai Genesis

Northampton, MA

4.7
1,241 Reviews

347 King Street

Northampton, MA

01060

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1,241 Reviews of Country Hyundai Genesis

December 10, 2017

No pressure, all my questions answered. Was treated we'll from the beginning, would recommend, not pushy ,didn't feel any pressure Antonio and Frank were down to earth , was treated like w More

by Flex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank ,sales manager and Antonio Colon 5 stars.
Dec 11, 2017 -

Country Hyundai Genesis responded

Thank you for your feedback, we are glad you were happy with everything! Merry Christmas

December 09, 2017

Easy purchase with no pressure , Great experience Great Sale team , Scott was fantastic! He answered all my questions, showed me the vehicles I wanted as well as test drive. I left to see other opti More

by Dooboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vautour, Scott Peters, Melanie Zoelck, Christopher Patrick
Dec 11, 2017 -

Country Hyundai Genesis responded

Thank you, we are glad that you were so happy with your experience. We hope you enjoy your vehicle and look forward to welcoming you back! Merry Christmas.

Mar 12, 2018 -

Dooboo responded

3 Month follow up, Finance has had "problems" refunding my canceled extended warranty contract. I cancelled 12 days after purchase( Dec 2017) and with in time for a full refund to be credited to my loan amount. Now March 2018 and that 4 digit amount has still not been sent in from the dealership to Hyundai. Excuses and promises yet still no credit. Warranty Contract was cancelled promptly, but the credited amount went to them and they continue to give excuses, and say issues with their office on why this is not resolved and my funds returned. Very Displeased and has ruined my trust in dealership , Too bad as otherwise excellent buying experience,

December 05, 2017

Country Hyundai Great service! I would like to thank Jason vautour for his professionalism. He had me in and out of Country Hyundai in excellent time, in my brand Ela More

by richarddoppman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Patrick
Dec 07, 2017 -

Country Hyundai Genesis responded

Thank you, we're glad you were happy and look forward to welcoming you back!

December 02, 2017

Great experience at country hyundai! I thought it would be impossible to get me approved on any car but mike and Luis were able to help me get a new Hyundai Elantra. Thank you. More

by jahayrarivera39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paquette, Luis Velazquez
Dec 07, 2017 -

Country Hyundai Genesis responded

Thank you, you're very welcome, we are glad we were able to help you get the car that you wanted!

December 01, 2017

Awesome experience!! Was so happy to work with this dealership. They made everything so easy and straightforward. Happy to leave with my new car!! I will be recommending e More

by newcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Schultz
Dec 07, 2017 -

Country Hyundai Genesis responded

Thank you! We are happy to know that you loved your experience with us and look forward to welcoming you back!

November 30, 2017

Happy with my new car! This is my second time getting a new car and I wish I had came here the first time. The sales team was amazing and had my car ready to go the very nex More

by Jessi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Velazquez
Dec 07, 2017 -

Country Hyundai Genesis responded

Thank you for your feedback, we are glad you enjoyed our one stop service!

November 30, 2017

Very good experience This was by far the best dealership I have been to. The sales guy was really friendly and informative. He was readily available when I called in with More

by Kym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Velazquez
Dec 07, 2017 -

Country Hyundai Genesis responded

Thank you very much for your feedback, we are glad you liked working with Luis and that we were able to accommodate your schedule!

November 29, 2017

Great experience with Chris in leasing our second Sonata! This was our second time working with Chris Schultz to lease a Sonata. He is friendly, knowledgable, and makes it an easy experience. Thanks Chris! More

by GWROSENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Schultz
Nov 29, 2017 -

Country Hyundai Genesis responded

We're happy that you had such a great experience with us and thank you for being such a loyal customer! Hope you enjoy your vehicle!

November 28, 2017

Would recommend Country Hyundai was very accommodating and helpful in leasing my new car. They tried their best to get me the car I wanted in the price point I could More

by allisonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vautour
Nov 29, 2017 -

Country Hyundai Genesis responded

Thank you for your feedback, we are glad you enjoyed your purchasing experience with us!

November 25, 2017

2018 Hyundai Santa’s Fe Sport Purchase Excellent service all around! Scott Peters and everyone at Hyundai was extremely helpful and willing to do whatever was needed to make sure we were ha More

by danielledoming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Nov 25, 2017 -

Country Hyundai Genesis responded

Thank you for your feedback, glad to know that you were happy with everything and we hope you enjoy your new car. We look forward to welcoming you back for your first service!

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