Countryside Chrysler Dodge Jeep RAM
Jackson, GA
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14 Reviews of Countryside Chrysler Dodge Jeep RAM
Brandon Ramos was outstanding. He was really knowledgeable, courteous and really went over and beyond to make sure he got everything we wanted inour deal. I highly recommend Brand He was really knowledgeable, courteous and really went over and beyond to make sure he got everything we wanted inour deal. I highly recommend Brandon. You won't go wrong. More
I have been driving for 42 years and this was the best buying experience I have ever had. My husband (who detests car salesmen as a rule) could not have been more pleased. Evon was wonderful, he was fair, buying experience I have ever had. My husband (who detests car salesmen as a rule) could not have been more pleased. Evon was wonderful, he was fair, and respectful of our wants and needs. All of our expectations were exceeded! I could not recommend them enough. Jill More
I bought a car from Countryside Chrysler Dodge Jeep Ram in October 2022, and the experience was pretty good. Other than some price discrepancies, the whole sale went pretty smoothly. I attempted to buy a in October 2022, and the experience was pretty good. Other than some price discrepancies, the whole sale went pretty smoothly. I attempted to buy another car in March 2023. This time the experience was a nightmare. Calls were not returned, commitments were not fulfilled, and the whole experience was a trainwreck. After pulling our credit, I was quoted one monthly payment, and when it came to signing papers, it was actually higher. We finally agreed and signed for a vehicle. Out of a hunch, I decided to do a VIN check. I found the car had been in a severe front-end collision that caused significant damage, and the airbag was deployed. The damage was so bad they sold a 2022 Durango RT plus at wholesale as near totaled car. I have pics and documents to prove it. When I canceled the sale and requested another vehicle, I was told it would be a priority to find us the new car we wanted. The following day calls went unreturned, emails went unreturned, and I did get anyone to respond until I called the sales manager. After speaking to the sales manager, he stated he found a car, but the interest rate would be 5 points higher than quoted initially. I stopped doing business with them asap. I applied for credit through a 3rd party lender, and the interest rate returned even lower than the original 8%. Please don't do business with them unless you want to lose money and time. I'm filing complaints with Consumer Protection Division at the Georgia Department of Law, BBB, and every other consumer protection group. More
Went in to look at a pick up truck for my trip to Mexico. Jacob was very friendly and a great person to work with. Keep up the good work you are very nice and will look forward to buying in the future. Jacob was very friendly and a great person to work with. Keep up the good work you are very nice and will look forward to buying in the future. More
Worst experience, I bought a used Lexus from this dealer, car had no brakes no router and bad tires spoke to Tim, he referred me to Andrew he referred me to Jimmy, who wanted $300+ to replace the brakes and car had no brakes no router and bad tires spoke to Tim, he referred me to Andrew he referred me to Jimmy, who wanted $300+ to replace the brakes and routers. Bad tires leave me sitting on a street corner. All these things I pointed out to the sales person before taking the car from location. It will know cost me close to $800 for repairs. They had no knowledge of implied warranty. More
This. Company operates without integrity to the words that come out of their mouths. They are only concerned with sales and not customer service. They don’t care about what they represent too the custome that come out of their mouths. They are only concerned with sales and not customer service. They don’t care about what they represent too the customer as long as who ever walks on the lot first leaves with whatever vehicle is there whether it was promised to a customer who is waiting for the vehicle to come out of service. No communication with the customer. Will never visit this location again. Would go to California to get a vehicle than to deal with a company that has no integrity. They don’t back their salesman’s word to a customer. More
very poor csr- i purchased a used vehicle from them in Oct 2020. Apparently, they don't mind selling a car, that has recalls on the clutch manual transmission. I live over an hour away, from the dealershi Oct 2020. Apparently, they don't mind selling a car, that has recalls on the clutch manual transmission. I live over an hour away, from the dealership that fixes the car. They refused to help tow car. Know im being told, its going to cost over 1100 to fix car, and ive already spent 450 in towing cost. They sold me a Lemon car, and got away with it! More
Exceptional Overall service I live about 200 miles from this dealership. We were looking for a specific Jeep (miles, color, etc) and found one online at this dealership. I call I live about 200 miles from this dealership. We were looking for a specific Jeep (miles, color, etc) and found one online at this dealership. I called and told them my scenario, that I would travel if the price was in a range. Simply asked for the best they could do out the door. Within 10 minutes, they called back with a negotiated price that was very close to my range. They then were willing to save the vehicle for me while I traveled to come look at it. Every person at this dealership was super friendly, down to earth, and gave no pushy attitudes or arrogance. Having been in business for 20 plus years and having had a father in the car business for over 40, I understand good personal service and the value of just being a real person when it comes to selling a car. The guys at Countryside were exceptional at this. I never felt any sort of pressure and got all my questions answered transparently. I would recommend them 100% and would look to them first if I were to buy another Jeep. More
Poor service I have purchased 3 vehicles here my wife bought a new Jeep renegade. We have had trouble with it cut running several times one on i75 she was almost I have purchased 3 vehicles here my wife bought a new Jeep renegade. We have had trouble with it cut running several times one on i75 she was almost rear ended by tractor trailer. I had in shop 2 times last time they had to add oil I have called and left messages with no return phone calls so I called jeep and filed complaint also perusing lemon law. It’s a same paying 500.00 dollars a month for a Jeep my wife can No longer enjoy I will never do business with these folks again . Harold Sharpton More
Good honest people. My wife and I are really enjoying our purchase. I will be recommend this dealership to friends and family. Countryside has a good selection of Ram pic My wife and I are really enjoying our purchase. I will be recommend this dealership to friends and family. Countryside has a good selection of Ram pickups. More