County Ford

I was very pleased with the results of buying my new car it was a great experience and I love this dealership thanks county ford it was a great experience and I love this dealership thanks county ford More

We will NEVER buy from them again. To say they are less than honest is an understatement. Did you know that $53,000 less $1,000 plus $999 equals $55,999? Yeah, neither did I. CHECK THE To say they are less than honest is an understatement. Did you know that $53,000 less $1,000 plus $999 equals $55,999? Yeah, neither did I. CHECK THEIR MATH AND CHECK IT AGAIN. They tried to add the $1,000 we got for a trade instead of subtracting it, then somehow added in an extra $1,000 on top of it. Glad I got my calculator out. Second, it was miraculous how our interest rate dropped almost 2% once they applied some "coupons" when we were reconsidering because of the payment. Third, the truck was missing floormats. We were told to come back on Monday and they would have them. They couldn't find the one's for our truck so they gave us some out of another truck and they don't even fit. Fourth, they have our trade listed at almost $12K over what they gave us. And much higher than KBB has it listed. Stock # 221141B. This is a great truck, but they are royally screwing you on the price. What a bunch of crooks. We should have walked away, but you live and learn. Oh, and the online price magically changed, increased $500 when we checked it while they were working numbers. It's not them, it's the computer system is the answer we got. More

Wife and I purchased a 2020 F-350 Platinum. This was not the vehicle we were looking at but Jordan allowed us to walk the lot with no pressure to purchase this one or that one. He made us feel This was not the vehicle we were looking at but Jordan allowed us to walk the lot with no pressure to purchase this one or that one. He made us feel like our opinions mattered and our satisfaction was of his most concern. An enjoyable experience with the purchase. The sales mgr was a jerk at times like during the final contract and billing. But Jordan had done such an outstanding job we didn't care. More

The salesman was great, he made the experience wonderful, we had a breakdown on the road & had to make an emergency purchase & your dealership was wonderful, thank you for a great experience we had a breakdown on the road & had to make an emergency purchase & your dealership was wonderful, thank you for a great experience More

I’m 63 and I’ve bought my share of vehicles over the years and this was the most pleasant experience I’ve ever had with a dealership. I’ll definitely be going back when I’m ready to make my next purchas years and this was the most pleasant experience I’ve ever had with a dealership. I’ll definitely be going back when I’m ready to make my next purchase More

The sale of my car went smoothly, was time efficient and “no hassle”. We really enjoyed our experience! “no hassle”. We really enjoyed our experience! More

I was very pleased with the service I received in the purchase of a handicap van for my husband. Every step from start to finish went really smooth. Ruiy is the bomb!! purchase of a handicap van for my husband. Every step from start to finish went really smooth. Ruiy is the bomb!! More

Good experience with County Ford. I'm very happy with my Honda Pilot. Thank you. I'm very happy with my Honda Pilot. Thank you. More

I worked with JOHAN to purchase a preowned vehicle. His offer was $21K for my trade-in and $29K for the vehicle I'm interested in. This was all so I can stay within my budget. However the written agree His offer was $21K for my trade-in and $29K for the vehicle I'm interested in. This was all so I can stay within my budget. However the written agreement I was given was completely different. After 3 hours of negotiations he DECEITFULLY changed the numbers to $20.5K for my trade-in and $30.5K for the vehicle I'm interested in. This is a lot of money if you have a tight budget. This place is a TOTAL SCAM. A bunch of DISHONEST people who PREY on you to make a living. They lost my business for good. Please STAY AWAY from this dealership and look for other dealerships that aren't SCAMMERS like this one. They certainly practice DISHONESTY daily. More

Buyer Beware---Management is awful at County Ford I went with my wife on Wednesday the 7th of September to purchase a used Ford Fusion 2020. The salesman was very friendly and knowledgeable. During the went with my wife on Wednesday the 7th of September to purchase a used Ford Fusion 2020. The salesman was very friendly and knowledgeable. During the transaction the was a confrontation between one of the managers where the salesperson had to be restrained showing profanities and racial slurs, he was very upset as to how he was treated by one of the managers. This made my wife and I very nervous and distracted during our own transaction, the salesman was kind enough to stay after closing but when he turned the car over to us there was only 1 key I asked where the 2nd key was only to find out they didn't have it, I was stuck because they were already closed, and the salesperson was already heading towards his car. Now the issue with the second key on these vehicles is that they are needed to get the keyless entry code, if the dealer doesn't supply it with the handbook, the other issue is that the key is needed if you want to program smart keys. I reached out the next day, my salesman was off, I spoke with his manager that was included in the purchase of the vehicle. He said he who have someone call me back, which never happened. I called the next day at 9:30am I was told someone would get back to me, I had to call again at 1:00pm same response, I called at 4:30pm (at this time I was frustrated) and was speaking with one of the managers he said he would get the used cars manager involved. I finally got a phone call at 8:00pm from the used cars sales manager, he asked to give them until 9/12 Monday to get the folks involved to help with the key. I am still waiting to hear back from them. In addition to when I spoke with the managers, they would say what we witnessed at the dealership was unprofessional but then downplay as not a big deal. I believe the environment that County Ford has not worth the salesman efforts that worked with me because I truly believe he did his best to do right by me, but it's obvious they don't have their employees' interests at heart and much less the customers after they leave their premises with a vehicle. I hate to have to say stay away but my experience is one that I would hate for others to have. More