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Courtesy Chevrolet Center

San Diego, CA

4.6
3,575 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,575 Reviews of Courtesy Chevrolet Center

October 20, 2021

Continued great service from scheduling, service, check out and follow-ups.. Highly recommend this dealer for consistent vehicle service, and professional care. More

by nwpapac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez, Tom Boggess, Katrina Munoz, Carmen Bracamontes, Zach Dow
Oct 22, 2021 -

Courtesy Chevrolet Center responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 19, 2021

Awesome service! Katrina listens and responds professionally to concerns. I will keep coming here for great service More

by STACEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Oct 21, 2021 -

Courtesy Chevrolet Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 18, 2021

I’m still waiting for my contract options to be installed. The dealer hasn’t reached out to me on my new car More

by sdmario7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernie Negrete
Oct 25, 2021 -

Courtesy Chevrolet Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 18, 2021

The car wasn’t booked for an oil change as expected even though I had arranged it 10 days in advance, but that was soon remedied when they agreed to do a 50,000 mile service instead, which was needed anyway More

by ROGERDAVIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Oct 20, 2021 -

Courtesy Chevrolet Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 18, 2021

Craig was no pressure, very down to earth and helpful! A pleasure to deal with. Katrina also did an excellent job. Very customer service oriented. More

by REYNO12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanguy Pepiot, Katrina Munoz, Chad Houtchens
Oct 20, 2021 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 14, 2021

Rafael is the best! He works hard every minute to let me know how everything is going! More

by LIZ.SIMONDS.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Oct 15, 2021 -

Courtesy Chevrolet Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 14, 2021

The salesman was outstanding. He did not try to pressure me or steer me in a different direction. His dedication and professionalism were commendable. His knowledge of the product was exceptional. More

by DONCHATEAU
Recommend Dealer
Yes
Employees Worked With
Solon Woodard, Alex Espinoza
Oct 15, 2021 -

Courtesy Chevrolet Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Courtesy Chevrolet of San Diego. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 14, 2021

Zero customer service. I was there from 8:40 until 1 pm just for an oil change and break inspection. If zero star was an option I would’ve put zero. More

by STEVENRABBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Munoz
Oct 25, 2021 -

Courtesy Chevrolet Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 12, 2021

It was not easy to find the car I wanted but Georgi secured it, called me right away to come down and take a look at it, got it prepped for delivery and dropped the new Tahoe at my home that evening. G More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgi Radkov, Alex Espinoza
Oct 14, 2021 -

Courtesy Chevrolet Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 11, 2021

No thorough inspection done to my vehicle, from transmission fluid leak to tire air pressure. More

by bjague
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katrina Munoz
Oct 25, 2021 -

Courtesy Chevrolet Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact at your convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

Oct 26, 2021 -

bjague responded

I responded to your email you provided

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