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Courtesy Chevrolet Center

San Diego, CA

4.6
3,575 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,575 Reviews of Courtesy Chevrolet Center

October 09, 2021

I was getting emails for almost 2 months from on star about a battery issue, courtesy told me to dismiss the emails, I took the vehicle for check up because I continued getting the emails and they dismis More

by SAIDA_BU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Ramirez
Oct 25, 2021 -

Courtesy Chevrolet Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 09, 2021

They are very helpful. Give you the best deal out there. Very nice and understanding. Will definitely becoming a repeat customer. Seth and Sergio were great to work with. I couldn’t ask for a better experie More

by Mar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Lopez
Oct 11, 2021 -

Courtesy Chevrolet Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 08, 2021

Very good collection of staff. Helped me get the perfect car at a great price! More

by JAMARMILES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
Oct 11, 2021 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 06, 2021

The service took longer then expected, even when I authorized to refuse the tire rotation. So this should have created more time in the process, but it did not. More

by TNAVARRO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Arredondo
Oct 08, 2021 -

Courtesy Chevrolet Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 06, 2021

Mike McKenna & the sales team made after hours service pick-up painless. Zach in service was very responsive and I appreciate him taking care of my factory warranty claim. More

by RoadmapTax
Recommend Dealer
Yes
Employees Worked With
Mike Mckenna, Zach Dow
Oct 08, 2021 -

Courtesy Chevrolet Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 05, 2021

Great quality work and customer services.The service Great quality work and customer services. The service adviser team is 100% great and good team More

by equiroz0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz, Carmen Bracamontes
Oct 07, 2021 -

Courtesy Chevrolet Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 05, 2021

some things are beyond your control. Location hard to get to. Easy for car to be hit in dealership. This time for a simple oil change the odometer was changed from miles to km and the radio console chan More

by lsmacke
Recommend Dealer
Yes
Employees Worked With
Jasiel Roman
Oct 07, 2021 -

Courtesy Chevrolet Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 01, 2021

Horrible customer service. Lack of knowledge from service advisors, along with no communication on service. More

by twimberly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott., Rafael Ramirez, Zach Dow
Oct 01, 2021 -

Courtesy Chevrolet Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 01, 2021

I don’t trust them and feel service is pushed that isn’t needed. They also charge too much for labor - excessive time charged for simple tasks. More

by Chevy Convert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Ramirez
Oct 01, 2021 -

Courtesy Chevrolet Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 01, 2021

great experience. Painless truck purchase. Friendly and professional staff. Would recommend this dealership to anyone. More

by KATKOMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolpho Villanueva, Justin True, Joe Piza, Alex Espinoza
Oct 04, 2021 -

Courtesy Chevrolet Center responded

We cannot thank you enough for your wonderful review of Courtesy Chevrolet of San Diego and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

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