Courtesy Chevrolet Center
San Diego, CA
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3,580 Reviews of Courtesy Chevrolet Center
Awesome group of people, everybody was fantastic! They absolutely took care of everything, no complaints here. Will definitely come back next time I’m in the market. Love my new Silverado...THANK YOU!!! absolutely took care of everything, no complaints here. Will definitely come back next time I’m in the market. Love my new Silverado...THANK YOU!!! More
Great Customer Service They were able to take my car in and order the new part I needed and install it within a day. I needed to rent a car while they were working on it an They were able to take my car in and order the new part I needed and install it within a day. I needed to rent a car while they were working on it and they were able to provide me a free lyft and free rental during that time period. Very responsive and let me know when my car was ready for pick-up. More
Everyone at Courtesy Chevrolet is extremely friendly and professional. They are a great team from sales to service! Thank you Kris Jones for your courtesy and understanding my life changing need!! professional. They are a great team from sales to service! Thank you Kris Jones for your courtesy and understanding my life changing need!! More
No accountability, sold me a 2017 piece of junk Absolutely worst experience. DO NOT buy a car from here. I bought a 2017 Chevy volt, worst car buying decision I have ever made. Nothing but problems Absolutely worst experience. DO NOT buy a car from here. I bought a 2017 Chevy volt, worst car buying decision I have ever made. Nothing but problems and the worst part is they have accountability. In less than 6 months my center screen died. They tried to charge me to diagnose it and then tried to charge me to replace it when they determined it needed to be. I successfully argued with the manager and finally they agreed to replace it. Now, a year later, the screen is dead again, and they offer no warranty on new parts. And now they want me to pay a diagnostic charge to look at it!!! I still have a clicking noise in my car that they looked at over 5 times and 3 of those times assured they fixed it but the problem still persists. Then they told me that it was not actually an issue and must be "some change in the cupholder or something." They gave me a huge truck as a loaner which cost me over $60 in gas (myvolt gets 70mpg), they never paid me for. Finally, I asked if I could swap the car with a comparable model. They brought me to the sales department and tried to give me significantly less than I paid trade in value and then wanted me to pay the difference for an almost identical volt, with 3k less miles but with damaged rims. Again, save yourself the trouble. More
Courtesy Chevrolet Is Awesome Courtesy Chevrolet is awesome. Their services department is fast, efficient and thorough. The service advisor, Rafael, is a great person to work wit Courtesy Chevrolet is awesome. Their services department is fast, efficient and thorough. The service advisor, Rafael, is a great person to work with. He is friendly. greats me by name and is knowledgeable about the service Courtesy Chevrolet provides. He also knows what service. may vehicles needs More
Smooth Katrina did an amazing job getting me in and out. I explained i was in a rush due to going out of town and she assured me she would take of it and she Katrina did an amazing job getting me in and out. I explained i was in a rush due to going out of town and she assured me she would take of it and she did!!!! Great job!! More
Solon Woodard is awesome The best sales person he listens and understands what we are looking for never pushy give us options if we can’t find he will keep in touch until we get what we want thanks Solon Woo and understands what we are looking for never pushy give us options if we can’t find he will keep in touch until we get what we want thanks Solon Woodard for your patience and understanding More
Warranty confusion I brought my Equinox in for service because it was stalling on the road. I have two young children and needed a rental car. I was told the rental rate I brought my Equinox in for service because it was stalling on the road. I have two young children and needed a rental car. I was told the rental rate would be about $45 per day unless it was covered under warranty. However, they couldn't tell me the issue was covered under warranty until the car was inspected. It took two days to get the car inspected after drop-off. Luckily, I was under warranty. This policy is frustrating. More
everything good ! everything good as always .... at times the courtesy is a bit overkill ... Solon , Rafael , and the cashier that handles the paperwork all treated me everything good as always .... at times the courtesy is a bit overkill ... Solon , Rafael , and the cashier that handles the paperwork all treated me with kindness and respect ...what more could one ask for ? More
Carmen Offered excellent customer care. was very helpful. service was completed in minimal time. There was however a small deficiency, tire pressure was n Offered excellent customer care. was very helpful. service was completed in minimal time. There was however a small deficiency, tire pressure was not checked or applied. More

