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Courtesy Chevrolet Center

San Diego, CA

4.6
3,575 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,575 Reviews of Courtesy Chevrolet Center

March 18, 2020

Simple tune up turned into a disastrous ordeal had to return vehicle multiple times at each time more costs incurred not entering correct service returns into data More

by marcusbsd
Recommend Dealer
No
Employees Worked With
Tom Boggess
Mar 23, 2020 -

Courtesy Chevrolet Center responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

Mar 23, 2020 -

Courtesy Chevrolet Center responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Justin True Courtesy Chevrolet

March 18, 2020

Was able to get the car I wanted, at the price I wanted. Would definitely come again to this Dealership and buy again. Thank you. More

by DANIELAIDA
Recommend Dealer
Yes
Employees Worked With
Solon Woodard
Mar 23, 2020 -

Courtesy Chevrolet Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

March 17, 2020

Update 3/16: I still come in for oil changes and they are never ever seemed to be mindful of the oil smudges. I give up. I continue to let them know. And they just don't care. It went from being such a happy More

by brylupercio
Recommend Dealer
No
Employees Worked With
Rafael Ramirez
Mar 23, 2020 -

Courtesy Chevrolet Center responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

Mar 23, 2020 -

brylupercio responded

You have already addressed the problem once. This is now the second time. Please no more detailing promises thay i have to schedule. Again the customer service is awesome. Its the work that always leave me blown away. Every single time. Oil handprints.

March 17, 2020

The last time I had brought my car in for a recall service I had excellent service. However, yesterday, Larry was a disappointment. I had to purchase my own lyft. Upon return when trying to pick up my More

by rpalma04
Recommend Dealer
No
Employees Worked With
In the future, I only want Katrina assisting me., Larry Cook
Mar 23, 2020 -

Courtesy Chevrolet Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 16, 2020

Everyone at Courtesy Chevrolet is extremely friendly and professional. They are a great team from sales to service! Thank you Kris Jones for your courtesy and understanding my life changing need!! More

by F
Recommend Dealer
Yes
Employees Worked With
Carmen Bracamontes, Kris Jones, Ernie Negrete
Mar 17, 2020 -

Courtesy Chevrolet Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

March 16, 2020

Great Customer Service They were able to take my car in and order the new part I needed and install it within a day. I needed to rent a car while they were working on it an More

by ZACHPATTESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Mar 17, 2020 -

Courtesy Chevrolet Center responded

Thank you for putting your trust in Courtesy Chevrolet of San Diego! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

March 16, 2020

Awesome group of people, everybody was fantastic! They absolutely took care of everything, no complaints here. Will definitely come back next time I’m in the market. Love my new Silverado...THANK YOU!!! More

by Silverado RST
Recommend Dealer
Yes
Employees Worked With
Carmen Bracamontes, Francisco Dimas, Ernie Negrete, Mike Mckenna, Livio Harris
Mar 17, 2020 -

Courtesy Chevrolet Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

March 16, 2020

Love my car! Went in for a used car and came out with a new 2020 Equinox. Best decision we have made. The team is friendly and did not sell what we didn't need. Th More

by DIAZGONZALEZ619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Negrete, Seth Lopez
Mar 17, 2020 -

Courtesy Chevrolet Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

March 12, 2020

Solon Woodard is awesome The best sales person he listens and understands what we are looking for never pushy give us options if we can’t find he will keep in touch until we get what we want thanks Solon Woo More

by DJAPPI
Recommend Dealer
Yes
Employees Worked With
Ken Emmons, Solon Woodard, Alex Espinoza
Mar 17, 2020 -

Courtesy Chevrolet Center responded

Thank you for your great review! We're glad to have Solon on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

March 12, 2020

Smooth Katrina did an amazing job getting me in and out. I explained i was in a rush due to going out of town and she assured me she would take of it and she More

by RB1904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Mar 17, 2020 -

Courtesy Chevrolet Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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