Courtesy Chevrolet Center
San Diego, CA
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3,580 Reviews of Courtesy Chevrolet Center
The best dealer in San Diego Great service and professional team! I would highly recommend to anyone who needs a new car please come to this dealer. There is no sale pressure like Great service and professional team! I would highly recommend to anyone who needs a new car please come to this dealer. There is no sale pressure like other dealer More
Schedule it Just a routine oil change, in and out 1 hour or less. Waited in the customer lounge and they came and got me when it was ready. I did not want my truc Just a routine oil change, in and out 1 hour or less. Waited in the customer lounge and they came and got me when it was ready. I did not want my truck washed so I told them and it was as I asked. More
Great service First, Rafael Ramirez is an amazing service rep. He is courteous, knowledgeable and always responsive. The service on my Volt was great. My car was First, Rafael Ramirez is an amazing service rep. He is courteous, knowledgeable and always responsive. The service on my Volt was great. My car was washed. I was offered a Lyft ride home and when my car was not going to be ready in one day, I was offered a loaner. Great service. More
Very courteous staff operating in a broken system Staff was courteous and listened to me vent my frustration with paying $1600 for an AC condenser replacement only 3 years after buying a $75k Suburban Staff was courteous and listened to me vent my frustration with paying $1600 for an AC condenser replacement only 3 years after buying a $75k Suburban, and only a few months after buying $2000 worth of tires and preventative service. Had to get my kids picked up by 3PM so I paid at 2PM and waited for 20 minutes without getting the car back. went to ask Rafael for help but he was on the phone and Larry had to help someone else so I asked the guys out on the lot for help and they hadn't even gotten the call yet from cashier to release my car. I told them "no car wash" so that I could go already, another 10 minutes later I get the car pulled around. :( Nice guys, poor logistical performance though when it came to looking out for my time and money. Mostly had to do with the poor quality of product and the logistics on the lot. More
Convenient services all the time. Maintainace on the car is good a d my car is returned to me washed. I am happy going there for repairs and maintenance. is good a d my car is returned to me washed. I am happy going there for repairs and maintenance. More
Disappointing and Delightful The Good: Let me first say that I love the truck I bought and I think I got a reasonable deal on the vehicle. Tanguy Pepiot was very knowledgeable a The Good: Let me first say that I love the truck I bought and I think I got a reasonable deal on the vehicle. Tanguy Pepiot was very knowledgeable and a really good guy. Adolfo Villanueva did a great job with the reams of paperwork. When I returned to get the truck, Sergio Zamora was very helpful and got the job done very nicely and with good humor. Miguel presented a very clean and detailed vehicle. The Bad: The problems began when the advertised price was raised by over $2000 by adding in "options" that were already on the vehicle. It's my understanding that doing so is against the law. Even if it is somehow legal, it is clearly unethical. The net result was a distasteful negotiation to deal with that. The Ugly: Then I had to deal with a sales manager (whose name I don't know) who was the epitome of every bad characteristic of the stereotypical used car salesman. He did all the "slick" tricks and then, when we didn't agree, refused to let Tanguy give us a ride back to our airplane to go home. (At least he didn't have our car keys that he surely would have "lost" to keep us in the building.) This man should never be allowed to represent your company in any way. Were it not for that one person, I would rate your company more highly. He ruined it for me and probably for all the people to whom I've now told this story. They all seemed to ask the same question, "why is it called Courtesy Chevrolet when such a discourteous person is in a position of authority?" If you want more detail, I would be glad to provide it. More
I have been bringing my vehicles to Larry Cook in the service department at Courtesey for more than 5 years now. He is always so professional and kind. service department at Courtesey for more than 5 years now. He is always so professional and kind. More
I have had a lot of issues with my truck. And still Continuing. Understanding the amount of work load the dealer has still is an alright job. Continuing. Understanding the amount of work load the dealer has still is an alright job. More
Courtesy Chevrolet with great especially Larry great service great experience ask to test drive a vehicle that my wife recently inquired about Larry made it happen and now my way is ready to buy thanks service great experience ask to test drive a vehicle that my wife recently inquired about Larry made it happen and now my way is ready to buy thanks for Larry and Courtesy Chevrolet More

