Courtesy Chevrolet Center

Bad experience with Finance Managers After a really good experience with Tanguy and Kameron, I was very surprised by the behavior of the Finance Managers : bad joke about the price of my After a really good experience with Tanguy and Kameron, I was very surprised by the behavior of the Finance Managers : bad joke about the price of my watch for one (If I can have this watch, I can pay the option!), and for the other, hiding the price of one option by changing the loan terms and told me that nothing change for me! More

Broken car window I came in without an appointment because my front passenger window would not close. Rafael Ramirez took care of me immediately and very courteously. T I came in without an appointment because my front passenger window would not close. Rafael Ramirez took care of me immediately and very courteously. The car was under warranty and was fixed in two days during which time I had an Enterprise rental car. Service was excellent. More

Not that great This whole place leaves a lot to be desired. Upon arrival, no one was there to greet me. I had to walk in to service area, no one said hi good mornin This whole place leaves a lot to be desired. Upon arrival, no one was there to greet me. I had to walk in to service area, no one said hi good morning for awhile, granted they were helping others and then after about 3 minutes, I got a we will be with you in a few minutes. All I came in for was an oil change. I was advised I need the 9 quart when really only needed 6. Then I gave the service gentleman my phone number to contact me 3 times so that I could be notified when the vehicle was ready for pick up. This was really important because my husband is a day sleeper and I didn't want him bothered and I am the one who was responsible for the vehicle. Mr. Ramirez assured me that I would receive a phone call, and I asked specifically, should I call and check on it. No I'll call you was the reply. I never received that phone call and I called around 1pm to finally find out it was ready for pick up around 11. When I arrived home for the day I found out that my husband was texted (after I specifically relayed to Mr. Ramirez that I was to be contacted). My husband sleeps during the day and this interrupted his sleep for no other reason than clear incompetence. The vehicle was not washed when I picked it up. There is just a level of service that I receive when take our other vehicle to that dealership (kia) that really sets them apart. Maybe you all do great service on vehicles but your customer service is not on point. More

Excellent Everybody there was rest great especially kareemln and tanguy they where the best highly recommend then and I will so personally in the future :) att Everybody there was rest great especially kareemln and tanguy they where the best highly recommend then and I will so personally in the future :) atte Ari navarro More

Great service , just a bit slow. It took over an hour and a half to do a simple oil change and tire rotation. I chose to wait rather than return later since I res , just a bit slow. It took over an hour and a half to do a simple oil change and tire rotation. I chose to wait rather than return later since I reside 25 miles away More

Easy buying experience I was referred by Katrina Munoz who works in the service department. I met with Solon and he made the process super easy and treated us right. I was referred by Katrina Munoz who works in the service department. I met with Solon and he made the process super easy and treated us right. More

Buying a car Friendly people. Quick response and good to work with. Made the deal an were out the door in less than 2 hours. Would recommend to visit. Friendly people. Quick response and good to work with. Made the deal an were out the door in less than 2 hours. Would recommend to visit. More